HP R3001, R3065US, R3070US, R3060US, R3050US, R3056RS, R3050EA Troubleshooting, Before Replacing Parts

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Troubleshooting

ÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.

This chapter contains troubleshooting information for the

HP Notebook Expansion Base. Carefully match the symptoms of the malfunction against the problem description in the Troubleshooting tables to avoid a misdiagnosis. Refer to Chapter 5 for all removal and replacement procedures.

Follow these guidelines when troubleshooting:

Complete the recommended actions in the order in which they are given.

When the problem is resolved, do not complete the remaining troubleshooting steps.

Before Replacing Parts

When troubleshooting a problem, check the following list for possible solutions before replacing parts:

Verify that cables are connected properly to the suspected defective part.

Verify that all required device drivers are installed on the notebook.

Maintenance and Service Guide

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Contents Maintenance and Service Guide Page Contents Screw Listing Index Product Description Features External Components Component Function Front ComponentsRight-Side Components Rear components Rear Panel Components Left-Side Components Wireless Accessories Wireless AccessoriesDesign Overview Before Replacing Parts TroubleshootingProblems and Solutions Power Problems and SolutionsProblem Possible Cause Solution External Device Problems and Solutions Serial Number Location Illustrated Parts CatalogHP Notebook Expansion Base Major Components Description Number Spare PartHP Notebook Expansion Base miscellaneous components Receiver Item Description Number Power cordRemoval and Replacement Preliminaries Service ConsiderationsTools Required Plastic Parts Preventing Electrostatic DamagePackaging and Transporting Precautions Workstation Precautions Grounding Equipment and Methods Material Use Voltage Protection Level Typical Electrostatic Voltage LevelsStatic-Shielding Materials Event 10% 40% 55%Removal and Replacement Procedures Serial Number Section Description Removed Disassembly Sequence ChartDisassembly Sequence Chart # of ScrewsPreparing the HP Notebook Expansion Base for Disassembly Spare Part Number Information Base PlateUpper Chassis Removing the rear cover Disconnecting the cables from the system board Reverse the above procedure to install the upper chassis Power Supply Reverse the above procedure to install the power supply System Board Reverse the above procedure to install the system board Front Tray Cover Reverse the above procedure to install the front tray cover Back Panel Expansion Cable Speaker Assembly Reverse the above procedure to install the speaker assembly Front Case HP Notebook Expansion Base SpecificationsInternal AC Adapter Power supplyTable A-1 RJ-45 Network Interface Connector Pin AssignmentsTable A-3 Universal Serial Bus Table A-2 RJ-11 ModemTable A-5 Audio Line-Out Table A-4 VideoTable A-6 Serial Table A-8 Table A-7 Pdif Audio Line-OutPower Cord Set Requirements Conductor Power Cord SetGeneral Requirements Country Accredited Agency Number Conductor Power Cord Set RequirementsCountry-Specific Requirements Applicable NoteBSI Screw Listing Table C-1 Phillips PM2.5×17.0 Screw HeadColor Qty Length Thread Width Table C-2 Phillips PM2.0×6.0 Screw Table C-2 Phillips PM2.0×6.0 Screw Table C-2 Table C-4 HM5.0×9.0 Standoff Table C-5 Phillips PM2.0×4.0 Screw Table C-5 Phillips PM2.0x4.0 Screw Table C-5 Phillips PM2.0×4.0 Screw Table C-5 Phillips PM2.0×4.0 Screw Table C-5 Phillips PM2.0×4.0 Screw Table C-6 Phillips PM2.0×2.0 Screw Index Index Maintenance and Service Guide Index-3
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