HP R3001AP, R3065US, R3070US Power Problems and Solutions, Problem Possible Cause Solution

Troubleshooting

Problems and Solutions

The following tables list possible problems, the possible cause of each problem, and the recommended solution.

Table 2-1

Power Problems and Solutions

Problem	Possible Cause	Solution
The blue indicator	The notebook is not	Turn on the notebook.
light does not	powered on.
come on.

The Expansion Base is not connected to AC power.

Verify that the AC cable is properly connected to the Expansion Base and to an AC power outlet.

	The expansion cable on	Turn off the notebook and
	the Expansion Base is not	unplug the expansion cable.
	properly connected to the	Then plug the expansion
	expansion connector on	cable back in to the notebook
	the notebook.	and turn the notebook on.
	If the above solutions are	Replace the expansion
	unsuccessful, the	cable. (Section 5.10)
	expansion cable may be
	damaged.
	If the above solutions are	Replace the power supply.
	unsuccessful, the power	(Section 5.6)
	supply may be
	malfunctioning.
The notebook	The Expansion Base is not	Plug the Expansion Base
shuts down.	plugged into an AC power	into an AC power outlet.
	outlet, draining the
	notebook battery pack.
	If the above solution is	Replace the power supply.
	unsuccessful, the power	(Section 5.6)
	supply may be
	malfunctioning.

2–2 Maintenance and Service Guide