Wayne WSS20 Maintenance - Back-upPump continued, Troubleshooting Chart - Primary Pump, Symptom

Models: 353501-001 WSS10 WSS30 WSS20

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Maintenance - Back-up Pump (continued)

WSS10, WSS20, WSS30

Maintenance - Back-up Pump (continued)

3.For batteries with top caps that can be removed, the electrolyte level should be checked and filled to manufacturer’s specifications. The charge for each cell should be checked with a hydrometer. A specific gravity of 1.265 indicates the battery is at full charge. If the specific gravity of any of the cells varies more than .050, the battery should be replaced.

NOTE: An inexpensive hydrometer can be purchased at an automotive parts dealer.

4.Inspect the terminals and clamps for corrosion and tightness. Clean and tighten as required.

5.Unplug the main pump and fill sump with water until back up pump turns on. Repeat process two times to be sure pump is operating normally.

6.If pump operates normally, plug charger into wall outlet, turn on main pump. If pump fails to operate normally, see Troubleshooting guide and correct problem. Repeat step 5.

Troubleshooting Chart - Primary Pump

Symptom

Possible Cause(s)

Corrective Action

Pump will not

1.

Blown fuse

1.

If blown, replace with proper sized fuse or reset breaker

start or run

2.

Low line voltage

2.

If voltage is under 108 volts, check wiring size

 

3.

Defective motor

3.

Replace pump

 

4.

Impeller

4.

If impeller will not turn, remove housing and remove blockage

 

5.

Defective switch

5.

Check / replace switch

 

 

 

 

 

Pump starts and

1.

Backflow of water from piping

1.

Install or replace check valve

stops too often

2.

Incoming water is draining on

2.

Position pump switch away from the inlet so switch is clear

 

 

sensor face

 

from incoming water (see Figure 1)

 

 

 

 

Pump will not

1. Obstacle in piping

1.

Remove pump and clean pump and piping

shut off or

2.

Low Line Voltage

2.

If voltage is under 108 volts, check wiring size

thermal protector

3.

Too many appliances on circuit

3.

Install pump on dedicated circuit.

turns off

 

 

 

IMPORTANT: Do not use extension cord to power pump.

 

4.

Dirty water sensor

4.

Clean sensor face (see Figure 3)

 

5.

Incoming water is draining on

5.

Position pump switch away from the inlet so switch is clear

 

 

sensor face

 

from incoming water (see Figure 1)

 

6.

Defective switch

6.

Replace switch

 

 

 

 

 

Pump operates

1.

Plugged impeller

1.

Clean out impeller

but delivers little

2.

Check valve installed backwards

2.

Reverse position of check valve

or no water

3.

Pump airlocked

3.

Drill 1/8” hole in discharge line between pump and check valve

 

4.

Low line voltage

4.

If voltage is under 108 volts, check wiring size

 

 

 

 

 

Gurgling sound

1.

Air injested into pump

1.

Wipe off surface of sensor (see Figure 3)

from pump at

2.

Time required for pumping is less

2.

Additional run time will not damage pump

end of cycle

 

than 4 seconds

 

 

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Wayne WSS20, WSS10 Maintenance - Back-upPump continued, Troubleshooting Chart - Primary Pump, Symptom, Possible Causes