HP R3000Z, R3065US, R3070US, R3060US, R3050US, R3056RS, R3050EA External Device Problems and Solutions

Troubleshooting

Table 2-2

External Device Problems and Solutions

Problem	Possible Cause	Solution
A new device is not	The device cable or power	■ Test the device first by
recognized as part	cord is loose.	plugging it into the
of the notebook		appropriate notebook
system.		connector. Note that
		composite TV out and
		serial connectors are not
		supported on the
		notebook.
		■ Ensure that all cables are
		securely connected to
		the device and the
		Expansion Base.
		■ Ensure that all power
		cords are securely
		connected to the device
		and to an electrical
		outlet.
	Device cabling is incorrect. Ensure that the device cable
		is in the correct connector on
		the Expansion Base.
	The device was connected	Turn off the notebook, turn
	while the system was on.	on the device (if applicable),
		and then turn on the
		notebook.
	Device drivers may need	Install drivers according to
	to be installed on the	the device manufacturer’s
	notebook.	instructions.
	If the above solutions are	Replace the system board.
	unsuccessful, the system	(Section 5.7)
	board may be
	malfunctioning.

Maintenance and Service Guide 2–3