HP CQ57-489WM, CQ57-439WM, CQ57-489CA, CQ57-410US Component replacement procedures, Service tag

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Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 75 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

Item

Component

Description

 

 

 

(1)

Product name

This is the product name affixed to the front of

 

 

the computer.

 

 

 

(2)

Serial number (s/n)

This is an alphanumeric identifier that is unique to

 

 

each product.

 

 

 

(3)

Part number/Product number (p/n)

This number provides specific information about the

 

 

product’s hardware components. The part number helps

a service technician determine what components and parts are needed.

38 Chapter 4 Removal and replacement procedures

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Contents Compaq Presario CQ57 Notebook PC Copyright 2011 Hewlett-Packard Development Company, L.P Safety warning notice Iv Safety warning notice Table of contents Setup Utility Bios and System Diagnostics 101 Viii Equipped with an Product descriptionCategory Description Computer models Processor Intel processor Product NameChipset Equipped with an AMDProcessor Intel processor NorthbridgeMemory PanelHard drives Audio and video WirelessOptical drive select EthernetKeyboard/pointing External media cardPorts DevicesSupport for the following batteries Operating system PreinstalledServiceability End-user replaceable parts SecurityComponent Description External component identificationDisplay HP MediaSmart HP MediaSmart WebcamControl Panel System and Security Power ButtonKeys Fn keyLights TouchPad Left side Environmental NoticesRight side Bottom Service tag Illustrated parts catalogIllustrated parts catalog Computer major components ComponentPower button board includes cable Component Spare part numberPower connector cable Plastics Kit, includesIllustrated parts catalog Battery Wlan moduleCable Kit Display assembly subcomponents Mass storage devices Hard Drive Hardware Kit , includesComponent Spare part number HP Smart AC adapter Miscellaneous partsScrew Kit Plastics Kit Sequential part number listing Spare part number DescriptionWireless antenna transceivers and cables Keyboard cable Illustrated parts catalog Computer models in the United States Illustrated parts catalog Service considerations Removal and replacement proceduresPreliminary replacement requirements Tools requiredGrounding guidelines Drive handlingTypical electrostatic voltage levels Event 10% 40% 55%Packaging and transporting guidelines Equipment guidelines Material Use Voltage protection levelComponent replacement procedures Service tagComputer feet Battery Description Spare part numberOptical drive select models only Page Wlan module Page Memory module Hard drive Page Page Keyboard Page Page Top cover Page Page Page Power button board TouchPad button board Page USB board Power connector cable Page Speakers Optical drive connector cable Display assembly Page Page Page Page Page Page System board Page Page RTC battery Page Fan/heat sink assembly Page Removal and replacement procedures Page Page Page Processor Page Starting Setup Utility Setup Utility Bios and System DiagnosticsUsing Setup Utility Changing the language of Setup UtilityNavigating and selecting in Setup Utility Displaying system informationExiting Setup Utility Restoring factory settings in Setup UtilityUpdating the Bios Determining the Bios version Using System Diagnostics Specifications Computer specificationsInch display specifications Hard drive specifications Backup and recovery RestorePage Performing a system restore Select Start All Programs Recovery Manager Recovery ManagerRestoring using the restore media Changing the computer boot orderBacking up and recovering your information Using Windows Backup and Restore Using Windows system restore pointsCreate a system restore point Power cord set requirements Requirements for all countriesRequirements for specific countries and regions Country/region Accredited agency Applicable note numberBattery RecyclingPage Page Page Page Page Index Hdmi
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