HP CQ40-323AX, CQ40-315TU, CQ40-312AU, CQ40-311AX, CQ40-314AX, CQ40-318AX, CQ40-317AX Troubleshooting

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7 Troubleshooting

The following sections describe several common issues and resolutions.

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Contents Multimedia Product notice Table of contents Webcam Multimedia features Component Description Identifying your multimedia componentsIdentifying your multimedia components Using the DVD button select models only Adjusting the volume Click the Notification Area tab Using the media activity hotkeys Using the media activity functionsUsing DVD Play software Using other preinstalled multimedia softwareMultimedia software Installing multimedia software from a disc Audio Connecting external audio devices Select Start All Programs Accessories Sound Recorder Checking your audio functionsSelect Start Control Panel Click Hardware and Sound Video Connecting an external monitor or projector Connecting an Hdmi device Configuring the audio using HdmiSelect Start Computer System properties Select Start Control Panel Hardware and Sound Sound icon Setting Hdmi as the default audio playback deviceIdentifying the installed optical drive Optical driveSelect Start Computer DVD±RW/R Using optical discsSelecting the right disc Blu-ray Disc Playing music Watching a movie Changing DVD region settings Creating or burning a CD or DVD Removing an optical disc CD or DVD Webcam Webcam tips Adjusting webcam properties Troubleshooting DVD Optical disc tray does not open for removal of a CD orComputer does not detect the optical drive Disc does not play DVD movie stops, skips, or plays erratically Disc does not play automaticallyDVD movie is not visible on an external display Page Device driver must be reinstalled Select Start All Programs HP HP UpdateObtaining the latest HP device drivers Obtaining the latest Windows device drivers Click Security & UpdatesDVD Index

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