HP CQ40-322TU, CQ40-315TU, CQ40-312AU Optical disc tray does not open for removal of a CD or, Dvd

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The optical disc tray does not open for removal of a CD or

DVD

1.Insert the end of a paper clip (1) into the release access in the front bezel of the drive.

2.Press in gently on the paper clip until the disc tray is released, and then pull out the tray (2) until it stops.

3.Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.

NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.

4.Close the disc tray and place the disc in a protective case.

30 Chapter 7 Troubleshooting

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Contents Multimedia Product notice Table of contents Webcam Multimedia features Identifying your multimedia components Component DescriptionIdentifying your multimedia components Using the DVD button select models only Adjusting the volume Click the Notification Area tab Using the media activity functions Using the media activity hotkeysUsing other preinstalled multimedia software Using DVD Play softwareMultimedia software Installing multimedia software from a disc Audio Connecting external audio devices Checking your audio functions Select Start All Programs Accessories Sound RecorderSelect Start Control Panel Click Hardware and Sound Video Connecting an external monitor or projector Configuring the audio using Hdmi Connecting an Hdmi deviceSelect Start Computer System properties Setting Hdmi as the default audio playback device Select Start Control Panel Hardware and Sound Sound iconOptical drive Identifying the installed optical driveSelect Start Computer Using optical discs DVD±RW/RSelecting the right disc Blu-ray Disc Playing music Watching a movie Changing DVD region settings Creating or burning a CD or DVD Removing an optical disc CD or DVD Webcam Webcam tips Adjusting webcam properties Troubleshooting Optical disc tray does not open for removal of a CD or DVDComputer does not detect the optical drive Disc does not play Disc does not play automatically DVD movie stops, skips, or plays erraticallyDVD movie is not visible on an external display Page Select Start All Programs HP HP Update Device driver must be reinstalledObtaining the latest HP device drivers Click Security & Updates Obtaining the latest Windows device driversIndex DVD
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