HP CQ40-325AX, CQ40-315TU, CQ40-312AU, CQ40-311AX manual Computer does not detect the optical drive

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The computer does not detect the optical drive

If Windows does not detect an installed device, the device driver software may be missing or corrupted. If you suspect that the optical drive is not being detected, verify that the optical drive is listed in the Device Manager utility.

1.Remove any discs from the optical drive.

2.Click Start and type device manager in the Start Search box. As you type, search results are listed in the pane above the box.

3.In the results pane, click Device Manager. If prompted by User Account Control, click Continue.

4.In the Device Manager window, click the plus sign (+) next to DVD/CD-ROM drives, unless a minus sign (-) is already showing. Look for an optical drive listing.

If the drive is not listed, install (or reinstall) the device driver as instructed in the following section.

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Contents Multimedia Product notice Table of contents Webcam Multimedia features Component Description Identifying your multimedia componentsIdentifying your multimedia components Using the DVD button select models only Adjusting the volume Click the Notification Area tab Using the media activity hotkeys Using the media activity functionsMultimedia software Using DVD Play softwareUsing other preinstalled multimedia software Installing multimedia software from a disc Audio Connecting external audio devices Select Start Control Panel Click Hardware and Sound Select Start All Programs Accessories Sound RecorderChecking your audio functions Video Connecting an external monitor or projector Select Start Computer System properties Connecting an Hdmi deviceConfiguring the audio using Hdmi Select Start Control Panel Hardware and Sound Sound icon Setting Hdmi as the default audio playback deviceSelect Start Computer Identifying the installed optical driveOptical drive DVD±RW/R Using optical discsSelecting the right disc Blu-ray Disc Playing music Watching a movie Changing DVD region settings Creating or burning a CD or DVD Removing an optical disc CD or DVD Webcam Webcam tips Adjusting webcam properties Troubleshooting DVD Optical disc tray does not open for removal of a CD orComputer does not detect the optical drive Disc does not play DVD movie stops, skips, or plays erratically Disc does not play automaticallyDVD movie is not visible on an external display Page Obtaining the latest HP device drivers Device driver must be reinstalledSelect Start All Programs HP HP Update Obtaining the latest Windows device drivers Click Security & UpdatesDVD Index
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