HP CQ40-322AX, CQ40-315TU, CQ40-312AU, CQ40-311AX DVD movie is not visible on an external display

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A DVD movie is not visible on an external display

1.If both the computer display and an external display are turned on, press fn+f4 one or more times to switch between the 2 displays.

2.Configure the monitor settings to make the external display primary:

a.Right-click on a blank area of the computer desktop, and select Personalize > Display Settings.

b.Specify a primary display and a secondary display.

NOTE: When using both displays, the DVD image will not appear on any display designated as the secondary display.

To get information about a multimedia question not covered in this guide, go to Start > Help and Support.

34 Chapter 7 Troubleshooting

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Contents
Multimedia Product notice Table of contents Webcam Multimedia features Identifying your multimedia components Component DescriptionIdentifying your multimedia components Using the DVD button select models only Adjusting the volume Click the Notification Area tab Using the media activity functions Using the media activity hotkeysMultimedia software Using DVD Play softwareUsing other preinstalled multimedia software Installing multimedia software from a disc Audio Connecting external audio devices Select Start Control Panel Click Hardware and Sound Select Start All Programs Accessories Sound RecorderChecking your audio functions Video Connecting an external monitor or projector Select Start Computer System properties Connecting an Hdmi deviceConfiguring the audio using Hdmi Setting Hdmi as the default audio playback device Select Start Control Panel Hardware and Sound Sound iconSelect Start Computer Identifying the installed optical driveOptical drive Using optical discs DVD±RW/RSelecting the right disc Blu-ray Disc Playing music Watching a movie Changing DVD region settings Creating or burning a CD or DVD Removing an optical disc CD or DVD Webcam Webcam tips Adjusting webcam properties Troubleshooting Optical disc tray does not open for removal of a CD or DVDComputer does not detect the optical drive Disc does not play Disc does not play automatically DVD movie stops, skips, or plays erraticallyDVD movie is not visible on an external display Page Obtaining the latest HP device drivers Device driver must be reinstalledSelect Start All Programs HP HP Update Click Security & Updates Obtaining the latest Windows device driversIndex DVD
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