HP CQ40-408AU, CQ40-315TU, CQ40-311AX, CQ40-314AX, CQ40-318AX, CQ40-317AX, CQ40-310AX Troubleshooting

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6 Troubleshooting

The following sections describe several common issues and resolutions.

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Contents Drives Product notice Table of contents Index Handling drives Select Start Computer Using an optical driveIdentifying the installed optical drive Using optical discs ±RW/RSelecting the right disc CD-R discsBlu-ray Disc Playing a CD or DVD Configuring AutoPlay Changing DVD region settings Select Start Computer System propertiesCopying a CD or DVD Select Start All Programs CyberLink DVD Suites Power2GoObserving the copyright warning Click Copy DiscCreating or burning a CD or DVD Removing an optical disc CD or DVD Removing the optical drive Page Improving hard drive performance Using Disk DefragmenterUsing Disk Cleanup Page Identifying HP ProtectSmart Hard Drive Protection status Using HP ProtectSmart Hard Drive Protection software Replacing the hard drive Page Page Tighten the hard drive cover screws Troubleshooting Optical disc tray does not open for removal of a CD or DVDComputer does not detect the optical drive Disc does not play Disc does not play automatically Page Device driver must be reinstalled Select Start All Programs HP HP UpdateClick Security & Updates Obtaining the latest Windows device driversIndex DVD
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