HP CQ40-326TU, CQ40-315TU, CQ40-311AX, CQ40-314AX, CQ40-318AX, CQ40-317AX, CQ40-310AX, CQ40-309AX manual

Page 31

The process of burning a disc does not begin, or it stops before completion

Be sure that all other programs are closed.

Turn off Sleep mode and Hibernation.

Be sure that you are using the right kind of disc for your drive. See your user guides for more information about disc types.

Be sure that the disc is inserted properly.

Select a slower write speed and try again.

If you are copying a disc, save the information on the source disc to your hard drive before trying to burn the contents to a new disc, and then burn from your hard drive.

Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device Manager.

A DVD playing in Windows Media Player produces no sound or display

Use DVD Play to play a DVD. DVD Play is installed on the computer, and is also available from the HP Web site at http://www.hp.com.

The process of burning a disc does not begin, or it stops before completion 27

Image 31
Contents Drives Product notice Table of contents Index Handling drives Identifying the installed optical drive Using an optical driveSelect Start Computer ±RW/R Using optical discsCD-R discs Selecting the right discBlu-ray Disc Playing a CD or DVD Configuring AutoPlay Select Start Computer System properties Changing DVD region settingsClick Copy Disc Select Start All Programs CyberLink DVD Suites Power2GoObserving the copyright warning Copying a CD or DVDCreating or burning a CD or DVD Removing an optical disc CD or DVD Removing the optical drive Page Using Disk Cleanup Using Disk DefragmenterImproving hard drive performance Page Identifying HP ProtectSmart Hard Drive Protection status Using HP ProtectSmart Hard Drive Protection software Replacing the hard drive Page Page Tighten the hard drive cover screws Troubleshooting DVD Optical disc tray does not open for removal of a CD orComputer does not detect the optical drive Disc does not play Disc does not play automatically Page Select Start All Programs HP HP Update Device driver must be reinstalledObtaining the latest Windows device drivers Click Security & UpdatesDVD Index
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