HP CQ42-320CA manual End User License Agreement Eula, Contacting Customer Support

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End User License Agreement (EULA)

BY INSTALLING, COPYING, DOWNLOADING, OR OTHERWISE USING ANY SOFTWARE PRODUCT PRE-INSTALLED ON THIS PC, YOU AGREE TO BE BOUND BY THE TERMS OF THE HP EULA. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOUR SOLE REMEDY IS TO RETURN THE ENTIRE UNUSED PRODUCT (HARDWARE AND SOFTWARE) WITHIN 14 DAYS FOR A REFUND SUBJECT TO THE REFUND POLICY OF YOUR PLACE OF PURCHASE. For any further information or for requesting a full refund of the PC, please contact your local point of sale (the seller).

Contacting Customer Support

If the information provided in your User Guide or Learning Center does not address your questions, you can contact HP Customer Support at:

www.hp.com/go/contactHP

Here you can:

■Chat online with an HP technician.

✎When technical support chat is not available in a particular language, it is available in English.

■E-mail HP Customer Support.

■Find HP Customer Support worldwide telephone numbers.

■Locate an HP service center.

Serial Number Label Information

The serial number label, located on the bottom of the computer, provides important information that you may need when contacting technical support.

1	Product name	4	Warranty period

2	Serial number	5	Model description (select models)

3	Product number

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Contents Page Linux Users Subscription Services for Business NotebookUser Guides Windows UsersEnd User License Agreement Eula Contacting Customer SupportSerial Number Label Information Warranty Information Contents Appendix B Specifications TouchPad Connecting to the InternetGetting started WindowsFinding the user guides Identifying installed software and hardwareProtecting your computer from viruses Finding Help and SupportGetting started Page Windows desktop Identifying the Windows desktop featuresWindows desktop Protecting your computer from viruses Creating recovery discsWhats next? Protecting the computerProtecting the computer from power surges Using the computer safelyProtecting your privacy Choosing the type of Internet access available Choosing an ISP Using Internet Services & OffersSetting up a wireless network Connecting to an existing wireless networkPurchase high-speed Internet service Purchase and install a wireless routerConfigure the computer to connect to the wireless network Connecting to a wired network Locating and installing software Installing additional hardware and softwareUpdating the software installed on the computer Installing hardwareTurning off the computer Page Computer is unable to start up TroubleshootingTroubleshooting resources Quick troubleshootingSoftware is functioning abnormally Computer is on but is not respondingComputer is unusually warm An external device is not working Wireless network connection is not workingPage Appendix a Backup and recovery Backing up your information Using system restore points Using Windows Backup and RestoreRecovering using the recovery discs Performing a recoveryRecovering using the partition on the hard drive Page Appendix B Specifications Input powerOperating environment Appendix B Specifications Traveling and shipping Cleaning the displayCleaning the TouchPad and keyboard Appendix C Routine careAppendix C Routine care Index Index Index

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