HP CQ42-320CA manual Protecting your computer from viruses, Finding Help and Support

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Chapter 1: Getting started

Protecting your computer from viruses

After you have connected to the Internet, manage your computer’s defenses with Norton Internet Security. HP also recommends that you always update the antivirus software. Antivirus software helps protect your computer from damage caused by viruses. Refer to Chapter 3, “What’s next?” for more information.

Finding Help and Support

Help and Support is preinstalled on the computer. Access to Help and Support does not require an Internet connection.

You can access Help and Support by clicking Start, and then clicking Help and Support. In addition to providing information about the Windows® operating system, Help and Support includes these topics:

Information about the computer, such as how to locate the model and serial number, installed software, hardware components, and specifications

How to help safeguard the computer

How to get the best performance from the battery

How to set up a wireless network

Finding the user guides

User guides and regulatory and safety information are provided on the computer and are available through Help and Support.

»To access the user guides in Help and Support, click Start, click Help and Support, and then click User Guides.

User guides for select models may also be provided on a User Guides disc.

Identifying installed software and hardware

To see a list of the software that is preinstalled on the computer, follow these steps:

»Click Start, and then click All Programs.

Click the name of a program if you want to open it.

For details about using software included with the computer, refer to the software manufacturer’s instructions, which may be provided with the software, on disc, in the software Help, or on the manufacturer’s Web site.

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Notebook Essentials

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Contents Page Subscription Services for Business Notebook User GuidesWindows Users Linux UsersSerial Number Label Information End User License Agreement EulaContacting Customer Support Warranty Information Contents Appendix B Specifications Connecting to the Internet Getting startedWindows TouchPadIdentifying installed software and hardware Protecting your computer from virusesFinding Help and Support Finding the user guidesGetting started Page Identifying the Windows desktop features Windows desktopWindows desktop Creating recovery discs Whats next?Protecting the computer Protecting your computer from virusesProtecting your privacy Protecting the computer from power surgesUsing the computer safely Choosing the type of Internet access available Using Internet Services & Offers Choosing an ISPConnecting to an existing wireless network Setting up a wireless networkConfigure the computer to connect to the wireless network Purchase high-speed Internet servicePurchase and install a wireless router Connecting to a wired network Installing additional hardware and software Updating the software installed on the computerInstalling hardware Locating and installing softwareTurning off the computer Page Troubleshooting Troubleshooting resourcesQuick troubleshooting Computer is unable to start upComputer is unusually warm Software is functioning abnormallyComputer is on but is not responding Wireless network connection is not working An external device is not workingPage Appendix a Backup and recovery Backing up your information Using Windows Backup and Restore Using system restore pointsPerforming a recovery Recovering using the recovery discsRecovering using the partition on the hard drive Page Operating environment Appendix B SpecificationsInput power Appendix B Specifications Cleaning the display Cleaning the TouchPad and keyboardAppendix C Routine care Traveling and shippingAppendix C Routine care Index Index Index
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