HP CQ32 manual Troubleshooting

Page 64

Troubleshooting

The following sections describe several common issues and solutions.

The optical disc tray does not open for removal of a CD, DVD, or BD

1.Insert the end of a paper clip (1) into the release access in the front bezel of the drive.

2.Press in gently on the paper clip until the disc tray is released, and then pull out the tray (2) until it stops.

3.Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.

NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.

4.Close the disc tray and place the disc in a protective case.

54 Chapter 4 Multimedia

Image 64

Contents Compaq Presario Notebook PC Product notice Safety warning notice Iv Safety warning notice Table of contents Pointing devices and keyboard Power management Drives 101 111 Features Identifying hardwareTop components ComponentsTouchPad Lights Button and speakers Keys Fn keyDisplay Front component Right-side components Left-side components Rear component Bottom components Wireless antennas Additional hardware components Labels Using wireless devices NetworkingUsing the wireless controls Identifying wireless and network status iconsUsing the wireless action key Using HP Wireless Assistant Using operating system controlsUsing a Wlan Setting up a WlanUse a wireless transmitter with built-in security Protecting your WlanConnecting to a Wlan Roaming to another networkUsing Bluetooth wireless devices select models only Bluetooth and Internet Connection Sharing ICSTroubleshooting wireless connection problems Cannot connect to a WlanNetwork icon is not displayed Cannot connect to a preferred wireless networkCurrent network security codes are unavailable Cannot connect to the wireless router Wlan connection is very weakConnecting to a local area network Using pointing devices Setting pointing device preferencesUsing the TouchPad Pointing devices and keyboardSelecting Using TouchPad gestures ScrollingConnecting an external mouse RotatingUsing the keyboard Using the action keysUsing the hotkeys Icon Function Hotkey DescriptionPage Cleaning the TouchPad and keyboard Multimedia features MultimediaIdentifying your multimedia components Environmental NoticesAdjusting the volume Using the media activity action keys Using CyberLink PowerDVD software Using other preinstalled multimedia softwareInstalling multimedia software from a disc Multimedia softwareAudio Connecting external audio devicesChecking your audio functions Connecting an external monitor or projector VideoConnecting an Hdmi device select models only Configuring audio for Hdmi select models only Identifying the installed optical drive Optical driveUsing optical discs DVD±RW/RSelecting the right disc CD-R discsCD-RW discs DVD±R discsLightScribe DVD+R discs Playing a CD, DVD, or BDBlu-ray Disc Page Configuring AutoPlay Changing DVD region settingsObserving the copyright warning Copying a CD or DVDCreating burning a CD or DVD Removing an optical disc CD, DVD, or BD Webcam select models only Webcam tipsAdjusting webcam properties Troubleshooting Computer does not detect the optical drive Disc does not play Disc does not play automaticallyMovie stops, skips, or plays erratically Movie is not visible on an external displayRemove any discs from the optical drive Obtaining the latest HP device drivers Obtaining the latest Windows device driversPower management Setting power optionsUsing power-saving states Initiating and exiting SleepUsing power plans Using the battery meterInitiating and exiting Hibernation Selecting a different power plan Viewing the current power planCustomizing power plans Using external AC power Connecting the AC adapterUsing battery power Testing an AC adapterDisplaying the remaining battery charge Finding battery information in Help and SupportUsing Battery Check Inserting or removing the batteryCharging a battery Managing low battery levels Maximizing battery discharge timeIdentifying low battery levels Resolving a low battery level Calibrating a batteryFully charge the battery Disable Hibernation and Sleep Discharge the batteryConserving battery power Storing a batteryFully recharge the battery Reenable Hibernation and SleepReplacing the battery Disposing of a used batteryShutting down the computer Page Drives Identifying installed drivesHandling drives Using external drives Page Using Disk Cleanup Using Disk DefragmenterImproving hard drive performance Replacing the hard drive Page Page Page Connecting a USB device Using a USB deviceExternal devices and external media cards Removing a USB device Using Digital Media Slot cards Inserting a digital cardRemoving a digital card Memory modules Page Page Page Security Using passwordsProtecting the computer Setting passwords in Windows Setting passwords in Setup UtilityAdministrator password Power-on passwordManaging a power-on password Using antivirus software Using firewall software Installing critical updates Setup Utility Bios Starting Setup UtilityChanging the language of Setup Utility Using Setup UtilityNavigating and selecting in Setup Utility Restoring default settings in Setup Utility Displaying system informationSetup Utility menus Exiting Setup UtilityMain menu Security menuSystem Configuration menu Diagnostics menuSoftware updates Updating the Bios Determining the Bios versionDownloading a Bios update Updating programs and drivers Backup and recovery Creating recovery discs Backing up your information Using Windows Backup and Restore Using system restore points When to create restore pointsCreate a system restore point Restore to a previous date and timePerforming a recovery Recovering from the recovery discsSymbols/Numerics IndexDVD Hdmi

Related manuals

Manual 8 pages 26.72 Kb