HP CQ32 manual Computer does not detect the optical drive

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The computer does not detect the optical drive

If Windows does not detect an installed device, the device driver software may be missing or corrupted. If you suspect that the optical drive is not being detected, verify that the optical drive is listed in the Device Manager utility.

1.Remove any discs from the optical drive.

2.Click Start > Control Panel > System and Security. Then in the System area, click Device Manager.

3.In the Device Manager window, click the arrow next to DVD/CD-ROM drives to expand the list to show all of the installed drives.

4.Right-click the optical device listing to perform the following tasks:

●Update driver software

●Disable

●Uninstall

●Scan for hardware changes. Windows scans your system for installed hardware and installs any required drivers.

●Click Properties to see if the device is working properly:

◦The Properties window provides details about the device to help you troubleshoot issues.

◦Click the Driver tab to update, disable, or uninstall drivers for this device.

Troubleshooting 55

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Contents Compaq Presario Notebook PC Product notice Safety warning notice Iv Safety warning notice Table of contents Pointing devices and keyboard Power management Drives 101 111 Identifying hardware FeaturesTouchPad ComponentsTop components Lights Button and speakers Fn key KeysDisplay Front component Right-side components Left-side components Rear component Bottom components Wireless antennas Additional hardware components Labels Networking Using wireless devicesUsing the wireless action key Identifying wireless and network status iconsUsing the wireless controls Using operating system controls Using HP Wireless AssistantSetting up a Wlan Using a WlanProtecting your Wlan Use a wireless transmitter with built-in securityRoaming to another network Connecting to a WlanBluetooth and Internet Connection Sharing ICS Using Bluetooth wireless devices select models onlyCannot connect to a Wlan Troubleshooting wireless connection problemsCurrent network security codes are unavailable Cannot connect to a preferred wireless networkNetwork icon is not displayed Wlan connection is very weak Cannot connect to the wireless routerConnecting to a local area network Setting pointing device preferences Using pointing devicesUsing the TouchPad Pointing devices and keyboardSelecting Scrolling Using TouchPad gesturesRotating Connecting an external mouseUsing the action keys Using the keyboardIcon Function Hotkey Description Using the hotkeysPage Cleaning the TouchPad and keyboard Multimedia Multimedia featuresEnvironmental Notices Identifying your multimedia componentsAdjusting the volume Using the media activity action keys Using other preinstalled multimedia software Using CyberLink PowerDVD softwareInstalling multimedia software from a disc Multimedia softwareChecking your audio functions Connecting external audio devicesAudio Video Connecting an external monitor or projectorConnecting an Hdmi device select models only Configuring audio for Hdmi select models only Optical drive Identifying the installed optical driveDVD±RW/R Using optical discsCD-R discs Selecting the right discCD-RW discs DVD±R discsBlu-ray Disc Playing a CD, DVD, or BDLightScribe DVD+R discs Page Changing DVD region settings Configuring AutoPlayCopying a CD or DVD Observing the copyright warningCreating burning a CD or DVD Removing an optical disc CD, DVD, or BD Webcam tips Webcam select models onlyAdjusting webcam properties Troubleshooting Computer does not detect the optical drive Disc does not play automatically Disc does not playMovie is not visible on an external display Movie stops, skips, or plays erraticallyRemove any discs from the optical drive Obtaining the latest Windows device drivers Obtaining the latest HP device driversSetting power options Power managementUsing power-saving states Initiating and exiting SleepInitiating and exiting Hibernation Using the battery meterUsing power plans Customizing power plans Viewing the current power planSelecting a different power plan Connecting the AC adapter Using external AC powerTesting an AC adapter Using battery powerFinding battery information in Help and Support Displaying the remaining battery chargeUsing Battery Check Inserting or removing the batteryCharging a battery Identifying low battery levels Maximizing battery discharge timeManaging low battery levels Fully charge the battery Calibrating a batteryResolving a low battery level Discharge the battery Disable Hibernation and SleepStoring a battery Conserving battery powerFully recharge the battery Reenable Hibernation and SleepShutting down the computer Disposing of a used batteryReplacing the battery Page Handling drives Identifying installed drivesDrives Using external drives Page Improving hard drive performance Using Disk DefragmenterUsing Disk Cleanup Replacing the hard drive Page Page Page External devices and external media cards Using a USB deviceConnecting a USB device Removing a USB device Inserting a digital card Using Digital Media Slot cardsRemoving a digital card Memory modules Page Page Page Protecting the computer Using passwordsSecurity Setting passwords in Setup Utility Setting passwords in WindowsPower-on password Administrator passwordManaging a power-on password Using antivirus software Using firewall software Installing critical updates Starting Setup Utility Setup Utility BiosNavigating and selecting in Setup Utility Using Setup UtilityChanging the language of Setup Utility Displaying system information Restoring default settings in Setup UtilityExiting Setup Utility Setup Utility menusMain menu Security menuDiagnostics menu System Configuration menuSoftware updates Determining the Bios version Updating the BiosDownloading a Bios update Updating programs and drivers Backup and recovery Creating recovery discs Backing up your information Using Windows Backup and Restore When to create restore points Using system restore pointsCreate a system restore point Restore to a previous date and timeRecovering from the recovery discs Performing a recoveryIndex Symbols/NumericsDVD Hdmi

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