HP CQ32 Movie stops, skips, or plays erratically, Movie is not visible on an external display

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A movie stops, skips, or plays erratically

●Clean the disc.

●Conserve system resources by trying the following suggestions:

◦Log off the Internet.

◦Change the color properties of the desktop:

1.Right-click on a blank area of the computer desktop, and select Screen resolution.

2.Select Advanced Settings > Monitor tab.

3.Select High Color (16 bit), if this setting is not already selected.

4.Click OK.

◦Disconnect external devices, such as a printer, scanner, camera, or handheld device.

A movie is not visible on an external display

1.If both the computer display and an external display are turned on, press f4 one or more times to switch between the 2 displays.

2.Configure the monitor settings to make the external display primary:

a.Right-click on a blank area of the computer desktop, and select Screen resolution.

b.Specify a primary display and a secondary display.

NOTE: When using both displays, the DVD image will not appear on any display designated as the secondary display.

To get information about a multimedia question not covered in this guide, go to Start > Help and Support.

The process of burning a disc does not begin, or it stops before completion

●Be sure that all other programs are closed.

●Turn off Sleep mode and Hibernation.

●Be sure that you are using the right kind of disc for your drive. See the section “Selecting the right disc” for more information about disc types.

●Be sure that the disc is inserted properly.

●Select a slower write speed and try again.

●If you are copying a disc, save the information on the source disc to your hard drive before trying to burn the contents to a new disc, and then burn from your hard drive.

●Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device Manager.

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Contents Compaq Presario Notebook PC Product notice Safety warning notice Iv Safety warning notice Table of contents Pointing devices and keyboard Power management Drives 101 111 Identifying hardware FeaturesTop components ComponentsTouchPad Lights Button and speakers Fn key KeysDisplay Front component Right-side components Left-side components Rear component Bottom components Wireless antennas Additional hardware components Labels Networking Using wireless devicesUsing the wireless controls Identifying wireless and network status iconsUsing the wireless action key Using operating system controls Using HP Wireless AssistantSetting up a Wlan Using a WlanProtecting your Wlan Use a wireless transmitter with built-in securityRoaming to another network Connecting to a WlanBluetooth and Internet Connection Sharing ICS Using Bluetooth wireless devices select models onlyCannot connect to a Wlan Troubleshooting wireless connection problemsNetwork icon is not displayed Cannot connect to a preferred wireless networkCurrent network security codes are unavailable Wlan connection is very weak Cannot connect to the wireless routerConnecting to a local area network Pointing devices and keyboard Using pointing devicesSetting pointing device preferences Using the TouchPadSelecting Scrolling Using TouchPad gesturesRotating Connecting an external mouseUsing the action keys Using the keyboardIcon Function Hotkey Description Using the hotkeysPage Cleaning the TouchPad and keyboard Multimedia Multimedia featuresEnvironmental Notices Identifying your multimedia componentsAdjusting the volume Using the media activity action keys Multimedia software Using CyberLink PowerDVD softwareUsing other preinstalled multimedia software Installing multimedia software from a discAudio Connecting external audio devicesChecking your audio functions Video Connecting an external monitor or projectorConnecting an Hdmi device select models only Configuring audio for Hdmi select models only Optical drive Identifying the installed optical driveDVD±RW/R Using optical discsDVD±R discs Selecting the right discCD-R discs CD-RW discsLightScribe DVD+R discs Playing a CD, DVD, or BDBlu-ray Disc Page Changing DVD region settings Configuring AutoPlayCopying a CD or DVD Observing the copyright warningCreating burning a CD or DVD Removing an optical disc CD, DVD, or BD Webcam tips Webcam select models onlyAdjusting webcam properties Troubleshooting Computer does not detect the optical drive Disc does not play automatically Disc does not playMovie is not visible on an external display Movie stops, skips, or plays erraticallyRemove any discs from the optical drive Obtaining the latest Windows device drivers Obtaining the latest HP device driversInitiating and exiting Sleep Power managementSetting power options Using power-saving statesUsing power plans Using the battery meterInitiating and exiting Hibernation Selecting a different power plan Viewing the current power planCustomizing power plans Connecting the AC adapter Using external AC powerTesting an AC adapter Using battery powerInserting or removing the battery Displaying the remaining battery chargeFinding battery information in Help and Support Using Battery CheckCharging a battery Managing low battery levels Maximizing battery discharge timeIdentifying low battery levels Resolving a low battery level Calibrating a batteryFully charge the battery Discharge the battery Disable Hibernation and SleepReenable Hibernation and Sleep Conserving battery powerStoring a battery Fully recharge the batteryReplacing the battery Disposing of a used batteryShutting down the computer Page Drives Identifying installed drivesHandling drives Using external drives Page Using Disk Cleanup Using Disk DefragmenterImproving hard drive performance Replacing the hard drive Page Page Page Connecting a USB device Using a USB deviceExternal devices and external media cards Removing a USB device Inserting a digital card Using Digital Media Slot cardsRemoving a digital card Memory modules Page Page Page Security Using passwordsProtecting the computer Setting passwords in Setup Utility Setting passwords in WindowsPower-on password Administrator passwordManaging a power-on password Using antivirus software Using firewall software Installing critical updates Starting Setup Utility Setup Utility BiosChanging the language of Setup Utility Using Setup UtilityNavigating and selecting in Setup Utility Displaying system information Restoring default settings in Setup UtilitySecurity menu Setup Utility menusExiting Setup Utility Main menuDiagnostics menu System Configuration menuSoftware updates Determining the Bios version Updating the BiosDownloading a Bios update Updating programs and drivers Backup and recovery Creating recovery discs Backing up your information Using Windows Backup and Restore Restore to a previous date and time Using system restore pointsWhen to create restore points Create a system restore pointRecovering from the recovery discs Performing a recoveryIndex Symbols/NumericsDVD Hdmi

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