HP 2230AP, 2200, 2209CL Updating Software and Drivers from the Web, Using System Recovery Features

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Troubleshooting

Updating Software and Drivers from the Web

Software and driver updates for your notebook are available for download. For more information, visit the Web site at

http://www.compaq.com/consumersupport.

Using System Recovery Features

The notebook system recovery process provides several options for recovering optimal system functionality. The Notebook Recovery Solution consists of the following restore CDs:

■Operating System CD

■Driver Recovery CD

■Application Recovery CDs

■Third-party CDs for software included on select models

Please refer to Microsoft operating system (OS) documentation and Web site for specific information regarding:

■Repairing missing or damaged OS files

■Adding or removing Windows components

■Creating System Restore Points

The Operating System CD may be required for these actions. However, procedures will vary.

✎For best results, attempt to recover optimal notebook functionality by using the following procedures in the order described here.

6–28	Reference Guide

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Contents Reference Guide Page Contents Battery Packs and Power Management Add-On Devices TroubleshootingModem and Network Connections Index Getting Started with Your Notebook Identifying Parts of the NotebookFront Panel and Right Panel Components Left Panel and Back Panel Components Bottom Panel Components Status Lights Getting Started with Your Notebook Setting Up Your Notebook Insert the Battery PackConnect AC Power Connect a Phone Line Turn On the Notebook Set Up Windows Basic Operation Operating Your NotebookDefault Power Settings Power mode To enter this mode FunctionTo Reset the Notebook To Change the Boot DeviceTouchPad on-off button and indicator light To Use the TouchPadTo Use the Tap to Click Function of the TouchPad To Use the Function Hot Keys This hot key Does thisTo Use the One-Touch Buttons To Use the Windows and Applications Keys This key combination Does thisTo Type Alternate Graphics Using the ALT GR Key Using CDs or DVDs To Insert or Remove a CD or DVDTo Play DVD Movies To Create or Copy CDs To Write to DVD Media Select Models OnlyTo Lock Your Notebook To Set Up Password ProtectionSecuring Your Notebook To Attach an Optional Security Cable To Protect Against Viruses To Lock the Hard DriveTo Maintain Your Notebook Taking Care of Your NotebookTo Protect Your Hard Drive To Extend the Life of the Display To Safeguard Your DataTo Clean Your Notebook Battery Packs and Power Management Managing Power ConsumptionHow the Notebook Manages Power Automatically When this occurs Result is To resumeTo Change Timeout Settings and Create Power Schemes Using Battery Power To Check Battery StatusTo Respond to a Low-Battery Warning To Recharge the Battery PackTo Get the Most from Your Battery Packs Battery Packs and Power Management Disposing of a Used Battery Pack Using the Modem Modem and Network ConnectionsTo Connect the Modem Special Restrictions in Certain Countries To Change Your Modem Settings Connecting to a Local Area Network LAN Using a Wireless LAN Adapter Select Models Only Making Wireless Network Connections Select Models Only To Turn Wireless Communication On and Off Turning On Communication and Making a ConnectionTurning Off Communication and Ending a Connection Inserting a PC Card Connecting External DevicesTo Insert or Remove a PC Card Removing a PC Card To Connect an Audio Device Adjusting Monitor Resolution and Other Settings To Connect a TV to Your Notebook Select Models OnlyUsing Dual Display Mode To Connect a 1394 Device Select Models Only Installing Additional RAM Memory To Install a RAM Expansion ModuleAdd-On Devices To Remove a RAM Expansion Module Add-On Devices Replacing the Hard Drive To Replace the Hard DriveTo Replace the Hard Drive Holder To Prepare a New Hard Drive Troubleshooting Troubleshooting Your NotebookAudio Problems If No Sound Is AudibleIf Sound Does Not Record If You Hear Loud, High-Pitched Feedback from the SpeakersCD-ROM and DVD Problems If You Cannot Boot from a CD or DVDIf You Get a Region Code Error When Playing a DVD Movie If a DVD Plays ErraticallyDisplay Problems If the Notebook Cannot Read a CD or DVDIf a DVD Movie Does Not Fill the Screen If the Notebook Is On, But the Screen Is BlankHard Drive Problems If an External Display Does Not WorkIf the Notebook Hard Drive Does Not Spin If the Hard Drive Makes a Buzzing or Whining NoiseIf the Notebook Gets Abnormally Hot Heat ProblemsIf Files Are Corrupted Keyboard and Pointing Device Problems If the Pointer Is Difficult to ControlIf the TouchPad Does Not Work If the TouchPad Moves the Pointer or Cursor While You TypeLocal Area Network LAN Problems If the Built-In Network Adapter Does Not Connect to the LANIf You Cannot Log In to Netware Servers If a Network Connection Responds SlowlyMemory Problems If a Message Reports That You Are Out of MemoryIf Memory Does Not Increase After Adding RAM If the Notebook Beeps But Does Not Start After Adding RAMIf the Modem Does Not Dial or No Dial Tone Is Detected Modem ProblemsIf the Modem Seems Slow If the Modem Is Not Detected If the Modem Dials IncorrectlyIf the Modem Dials, But Does Not Connect If the Modem Causes an Error Message If the Modem Dials, But You Cannot Hear ItIf the Modem Connects, But Transferred Data Is Bad If the Modem Does Not FaxPC Card Pcmcia Problems If the Modem Clicks Repeatedly, But Does Not ConnectIf the Notebook Does Not Recognize a PC Card If a Network PC Card Stops Communicating ProperlyIf the Notebook Pauses or Runs Sluggishly Performance ProblemsIf a PC Card Modem Is Not Working If the Notebook Turns Off Immediately After It Turns On Power and Battery Pack ProblemsIf the Notebook Stops Responding If the Time Remaining for the Battery Pack Is Not Correct If the Notebook Has a Short Operating TimePrinting Problems If the Notebook Does Not Enter Standby Mode as ExpectedIf the Notebook Does Not Enter Hibernation as Expected If a Serial or Parallel Printer Does Not PrintIf a Serial Modem Does Not Work Properly Serial, Parallel and USB ProblemsIf a Serial Mouse Does Not Work Startup Problems If the Notebook Does Not Respond When You Turn It OnIf the Notebook Will Not Boot from Battery Power If the Serial or Parallel Port Is Not WorkingIf the Notebook Will Not Boot from the Diskette Drive If the Notebook Stops Responding After BootingWireless Problems If You Have Problems with Wireless 802.11 CommunicationIf You Can Connect, But the Network Is Slow Configuring Your Notebook To Run the Bios Setup UtilityMain Menu System Devices Menu Security Menu Boot Menu Using System Recovery Features Updating Software and Drivers from the WebSafeguarding Your Data Operating System OS CD Repair OS CD Reinstall Reinstalling Drivers Restoring Software ApplicationsIndex Index Reference Guide Index-3 Index-4 Reference Guide Index-5 Index-6

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