HP 1900-XL160, 1900-XL162, 1900-XL165 manual Troubleshooting

Page 72

Maintenance & Service Guide

Presario 1900 Series

Models: XL1, XL160, XL161, XL162, XL163, and XL165

Before You Begin

 

Specifications

 

Parts Catalog

 

 

 

 

 

Removal Sequence

 

Troubleshooting

 

Battery Operations

 

 

 

 

 

 

 

 

 

 

Product Description

 

Pin Assignments

 

Index

 

 

 

 

 

Troubleshooting

Preliminary

Steps

Clearing the

Power-On

Password

Power-On Self

Test (POST)

Compaq

Diagnostics

Diagnostic Error

Codes

Troubleshooting

Without

Diagnostics

Solving Minor

Problems

Contacting

Compaq

Support

This section covers troubleshooting information for the Compaq Presario 1900 Series Portable Computers. The basic steps in troubleshooting include:

1.Follow the Preliminary Steps .

2.Run the Power-On Self- Test (POST).

3.Follow the recommended actions described in the diagnostic tables, if you are unable to run POST or if POST displays an error message.

When following the recommended actions in the Sections on POST and Diagnostic Error Codes

perform them in the order listed. Rerun POST after each recommended action until the problem is solved and no error message occurs. Once the problem is solved, do not complete the remaining recommended actions.

If the problem is intermittent, check

NOTE: the computer several times to verify that the problem is solved.

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Contents Battery Operations IndexPin Assignments Table Of Contents Before You BeginMaintenance & Service Guide Symbols PrefaceSpecifications Specifications System Timer DevicesSystem DMA System I/O Address System Memory CatalogDisplay Information TFT Display Hard DrivesCD ROM Drive DVD Drive Before You Begin Specifications Parts Catalog Illustrated Parts CatalogIllustrated Parts Catalog System UnitIllustrated Parts Catalog System Unit BoardsSystem Unit Display Panel Assembly Mass Storage Devices Documentation SoftwareMiscellaneous Hardware Plastics Kit System Unit Documentation and Software Description Spare Part NumberQuickFind Part Number Suffix CD- ROM Product Description Compaq Discovery 1900 Series Portable Computer Model XL160 XL161Model XL162 XL163 & New ModelModels Features Models Features Controls Lights Models Features Controls Lights Status Panel Right Side Components Bottom Unit Left Side Top Wedge Components Right Side Wedge Components Port Replicator Connectors Components Power Management Rear Product DescriptionIntegrated 10/100BaseT Ethernet Port Replicator Connectors Product DescriptionPort Replicator Components Power Management Settings Hibernation ModeRebooting After a Lockup Full Off Main Power Off ModeParallel Connector Serial ConnectorKeyboard/Mouse Connector External VGA Monitor ConnectorRemoval and Replacement Procedures Serial NumberElectrostatic Discharge Generating StaticTypical Electrostatic Voltages Removal and Replcement Procedures Cables and Connectors CablesSelect the desired illustration Plastic PartsRemoving a Cable from Zif Connector Preparing the Computer for Disassembly ElectrostaticRemove any PC Cards Remove the wedgeRemoving the Battery Pack To remove the battery pack, complete the following stepsRemoval and Replacement Procedures Removing Hard DriveRemoving the Keyboard Return to Removal Replacement Procedures Removing the Memory Module Removing the Modem Removal and Replacement Procedures Removing the Heatspreader with Thermal Pad Removal and Replacement Procedures Remove the larger half of the heatspreader Removing the Processor FreeWhich can be easily damaged, if not properly removed Removing Inch Display Panel Assembly Prepare the computer for disassembly Remove the keyboardRemoving the 13.3 inch Display Panel Assembly Removal and Replacement Procedures Removal and Replacement Procedures Next Step Return to Removal Replacement Procedures Removing the Upper CPU Cover with Palmrest and TouchPad Remove two screws on the rear of the unit Replacement Procedures Removing the Hard Drive/Battery Charger Board Removing Converter Board Fan Assembly System Board Speaker DVD or CD Drive Removing the Fan Assembly System Board Speaker Assembly DVD or CD DriveSpeaker Assembly DVD or CD Drive Removing the System BoardNext Step Removing Display Panel Assembly Hinge Bracket Illustration not shown but is forthcoming DVD or CD Drive Prepare the computer for disassembly Disassemble the wedge Removing the DVD or CD- ROM DriveRemoving the DVD or CD-ROM Drive Troubleshooting Run Compaq diagnostics Preliminary StepsPower-On Self-Test Messages Running PostClearing Power-on Password Compaq Diagnostics Computer Checkup TestView System Information Inspect System MemoryContacting Compaq Support Shipping PreparationDiagnostic Error Codes Processor Test Error CodesTroubleshooting Without Diagnostics Before Replacing PartsSolving PC Card Problems Solving Power ProblemsSolving Minor Problems Solving Audio ProblemsSolving Battery Pack and Battery Gauge Problems Solving CD/DVD Drive ProblemsIncreasing Battery Pack Operating Time Conditioning a Battery PackDisposing of a Used Battery Pack Minimizing the Energy Required
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