HP 1900-XL160, 1900-XL162, 1900-XL165 manual Diagnostic Error Codes, Processor Test Error Codes

Removal and Replacement Procedures.

Maintenance & Service Guide

Presario 1900 Series

Models: XL1, XL160, XL161, XL162, XL163, and XL165

Before You Begin	Specifications	Parts Catalog
Removal Sequence	Troubleshooting	Battery Operations
Product Description	Pin Assignments	Index

Troubleshooting

Diagnostic Error Codes

Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. These error codes help identify possibly defective subassemblies.

The following tables list error codes, a description of the error condition, and the action required to resolve the error condition.

IMPORTANT: Retest the system after completing each step. If the problem is resolved, do not proceed with the remaining steps.

For the removal and replacement of a particular subassembly, see the section for

Select error codes by number or type:

101 through 114	Processor Test
200 through 215	Memory Test
300 through 304	Keyboard Test
401 through 403	Parallel Printer Test
600 through 699	Diskette Drive or LS-120 Test
1101	Serial Test
1701 through 1736	Hard Drive Test
501 through 516	Video Test
2402 through 2456	Audio Test
2458 through 2480	Touch Pad Pointing Device Test
3206	CD/DVD Test
8601 through 8602
3301 through 6623

Processor Test Error Codes

Error
Code	Description	Recommended Action
101-xx	Failed CPU Test.	Replace the processor and retest.
102-xx	Coprocessor or Weitek Error	Run the Configuration and Diagnostics
		Utilities.
		Replace the processor board and retest.
103-xx	Failed DMA Page Registers Test.	Replace the system board and retest.
104-xx	Failed Interrupt Controller Master
	Test.
105-xx	Port 61 Error.
106-xx	Failed Keyboard Controller Self Test.
107-xx	Failed CMOS RAM Test.
108-xx	Failed CMOS Interrupt Test.
109-xx	Failed CMOS Clock Test.
110-xx	Failed Programmable Timer Load Data
	Test.
113-xx	Failed Protected Mode Test.
114-01	Failed Speaker Test.	1. Check system configuration.
		2. Verify cable connections to speaker.
		3. Replace the system board and retest.

Memory Test Error Codes

200 -xx	Failed Memory Machine ID Test.
202-xx	Failed Memory System ROM
	Checksum.
203-xx	Failed Write/Read Test.
204-xx	Failed Address Test.
211-xx	Failed Random Pattern Test.
214-xx	Failed Noise Test.
215-xx	Failed Random Address Test.

1. Flash the system ROM and retest.

2. Replace the system board and retest.

1.Remove the memory module and retest.

2.Install a new memory module and retest.

Keyboard Test Error Codes

300 -xx	Failed ID Test.
301-xx	Failed Selftest/Interface Test.
302-xx	Failed Individual Key Test.
304-xx	Failed Keyboard Repeat Test.

1.Check the keyboard connection. If disconnected, turn off the computer and

connect the keyboard.

2. Replace the keyboard and retest.

3. Replace the system board and retest.

Parallel Printer Test Error Codes

401 -xx

402-xx 403-xx

600 -xx

601-xx

602-xx

603-xx

604-xx

605-xx

606-xx

609-xx

610-xx

697-xx 698-xx

699-xx

Failed Printer or not connected.	1.	Connect the printer.
	2.	Check power to the printer.
Failed Port Test.	3.	Install the loop-back connector and
	retest.
Failed Printer Pattern Test.	4.	Check port and IRQ configuration.
	5.	Replace the system board and retest.
Diskette Drive Test
Failed Diskette ID Drive-types Test.	1.	Replace the diskette media and retest.
	2.	Check and/or replace the diskette power
Failed Diskette Format.	and
		signal cables and retest.
Failed Diskette Read Test.
	3.	Replace the diskette drive and retest.
Failed Diskette Write, Read, Compare	4.	Replace the system board and retest.
Test.
Failed Diskette Random Read Test.
Failed Diskette ID Media.
Failed Diskette Speed Test.
Failed Diskette Reset Controller Test.
Failed Diskette Change Line Test.
Diskette Type Error
Diskette Drive Speed not within
Limits.
Diskette Drive/Media ID Error	1.	Replace media.
	2.	Run the Configuration and Diagnostics
	Utilities.

Serial Test Error Codes

1101-xx	Failed Serial Port Test.	1.	Check port configuration
		2.	Replace the system board and retest.

Hard Drive Test Error Codes

1701-xx	Failed Hard Drive Format Test.
1702-xx	Failed Hard Drive Read Test.
1703-xx	Failed Hard Drive
	Write/Read/Compare Test.
1704-xx	Failed Hard Drive Random-seek Test.
1705-xx	Failed Hard Drive Controller Test.
1706-xx	Failed Hard Drive Ready Test.
1707-xx	Failed Hard Drive Recalibration Test.
1708-xx	Failed Hard Drive Format Bad-track
	Test.
1709-xx	Failed Hard Drive Reset Controller
	Test.
1710-xx	Failed Hard Drive Park-head Test.
1715-xx	Failed Hard Drive Head-select Test.
1716-xx	Failed Hard Drive Conditional Format
	Test.
1717-xx	Failed Hard Drive ECC* Test.
1719-xx	Failed Hard Drive Power-mode Test.
1724-xx	Failed Network Preparation Test.
1736-xx	Failed Drive-monitoring Test.

* ECC = Error Correction Code

1.Run the Configuration and Diagnostics Utilities

and verify drive type.

2.Verify that all secondary drives have secondary

drive capability.

3.Replace the hard drive and retest.

4.Replace the system board and retest.

Video Test Error Codes

501-xx

502-xx

503-xx

504-xx

505-xx

506-xx

507-xx

508-xx

509-xx

510-xx

511-xx

512-xx

514-xx

516-xx

2402 -xx

2403-xx

2404-xx

2405-xx

2406-xx

2408-xx

2409-xx

2410-xx

2411-xx

2412-xx

2414-xx

2416-xx

2418-xx

2419-xx

2421-xx

2422-xx

2423-xx

2424-xx

2425-xx

2431-xx

2432-xx

2448-xx

2451-xx

2456-xx

2458 -xx

2468-xx

2477-xx

2478-xx 2480-xx

3206 -xx

Failed Video Controller Test.	The following apply to error codes 501-xx
Failed Video Memory Test.	through 516-xx:
Failed Video Attribute Test.	1. Disconnect external monitor and test
Failed Video Character-set Test.
	with internal LCD display.
Failed Video 80 × 25 mode 9 × 14	2. Replace the display assembly and retest.
	3. Replace the system board and retest.
Character-cell Test.
Failed Video 80 × 25 mode 8 × 8
Character- cell Test.
Failed Video 40 × 25 mode Test.
Failed Video 320 × 200 mode color
set 0 Test.
Failed Video 320 × 200 mode color
set 1 Test.
Failed Video 640 × 200 mode Test.
Failed Video Screen Memory Page
Test.
Failed Video Gray Scale Test.
Failed Video White Screen Test.
Failed Video Noise Pattern Test.
Failed Video Memory Test.	The following steps apply to error codes
Failed Video Attribute Test.	2402-xx through 2456-xx:
Failed Video Character-set Test.	1. Run the Configuration and Diagnostics
Failed Video 80 × 25 mode 9 × 14
	Utilities.
Character-cell Test.	2. Replace the display assembly and retest.
Failed Video 80 × 25 mode 8 × 8	3. Replace the system board and retest.
Character- cell Test.
Failed Video 320 × 200 mode color
set 0 Test.
Failed Video 320 × 200 mode color
set 1 Test.
Failed Video 640 × 200 mode Test.
Failed Video Screen Memory Page
Test.
Failed Video Gray Scale Test.
Failed Video White Screen Test.
Failed Video Noise Pattern Test.
Failed ECG/VGC Memory Test.
Failed ECG/VGC ROM Checksum Test.	1. Run the Configuration and Diagnostics
	Utilities.
Failed ECG/VGC 640 × 200 graphics	2. Disconnect external monitor and test
	with
mode Test.
	internal LCD display.
Failed ECG/VGC 640 × 350 16 Color
	3. Replace the display assembly and retest.
Set Test.	4. Replace the system board and retest.
Failed ECG/VGC 640 × 350 64 Color
Set Test.
Failed ECG/VGC Monochrome Text
Mode Test.
Failed ECG/VGC Monochrome
Graphics Mode Test.
Failed 640 × 480 Graphics Test.
Failed 320 × 200 Graphics (256 color
mode) Test.
Failed Advanced VGA Controller Test.
Failed 132-column Advanced VGA
Test.
Failed Advanced VGA 256 Color
Test.
Failed Advanced VGA BitBLT Test.	The following step applies to error codes
	2458-xx through 2480-xx:

Failed Advanced VGA DAC Test.

Replace the system board and retest.

Failed Advanced VGA data path Test.

Failed Advanced VGA BitBLT Test.

Failed Advanced VGA LineDraw Test.

Audio Test Error Codes

Audio System Internal Error 1. Replace the system board and retest.

TouchPad/Pointing Device Interface Test Error Codes

8601 -xx 8602-xx

3301 -xx

3305-xx

6600-xx

6605-xx

6608-xx 6623-xx

Failed Mouse Test.	1. Replace the TouchPad and retest.
	2.	Replace the system board and retest.
Failed Interface Test.
CD/DVD Drive Test Error Codes
Failed CD/DVD Drive Read Test.	1. Replace the CD/DVD and retest.
	2.	Verify that the speakers are connected.
Failed CD/DVD Drive-seek Test.	3.	Verify that drivers are loaded and
	properly
Failed ID Test.		installed.
	4. Replace the CD/DVD drive and retest.
	5.	Replace the system board and retest.

Failed Read Test.

Failed Controller Test.

Failed Random Read Test.

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