HP 1900-XL165, 1900-XL160, 1900-XL162 manual Running Post, Power-On Self-Test Messages

Maintenance & Service Guide

Presario 1900 Series

Models: XL1, XL160, XL161, XL162, XL163, and XL165

Before You Begin	Specifications	Parts Catalog
Removal Sequence	Troubleshooting	Battery Operations
Product Description	Pin Assignments	Index

Troubleshooting

Running POST

To run POST, complete the following steps:

Turn off the computer, then turn on the computer.

If POST does not detect any errors, the computer will not beep. This indicates successful completion of POST test. POST has run successfully and boots from the hard drive (or from a bootable diskette if one is installed in the diskette drive).

If POST detects errors, the errors are indicated by screen and/or audible messages. Refer to "Power-On Self-Test (POST) Codes" in the tables for a list of POST codes and their relevant descriptions.

NOTE: If the system is not functioning well enough to run POST, or if the display is not functioning well enough to show POST error messages, refer to the Troubleshooting tables.

	Power-On Self-Test Messages
	102-System Board Failure
Probable Cause	Recommended Action
DMA, timers, etc.	Replace the system board.
	162-System Options Not Set
Probable Cause	Recommended Action
Configuration incorrect	Run Computer Setup.
CMOS reflects that an invalid	Run Computer Setup.
configuration has been set.
RAM failure	1.	Replace the memory modules.
	2.	Replace the system board.
Memory test data error	1.	Replace the memory modules.
	2.	Replace the system board.
XX000YZZ RAM failure	Replace the system board.

	XX000YZZ 201-Memory Error
Probable Cause	Recommended Action
	301-Keyboard Error
Probable Cause	Recommended Action
Keyboard failure	1. Ensure the keys are not depressed during POST.

2.Reconnect the keyboard with the computer off.

3.Replace the keyboard.

304-Keyboard or System Unit Error

Probable Cause	Recommended Action
Keyboard or system board error	1. Replace the keyboard.

2.Replace the TouchPad or mouse.

3.Replace the system board.

601-Diskette Controller Error

Probable Cause	Recommended Action
Mismatch in drive type or failure in the	1. Run Computer Checkup (TEST).
diskette controller

2.Check and/or replace cables.

3.Replace the system board.

	605-Diskette Drive Error
Probable Cause	Recommended Action
Mismatch in drive type	Run Computer Setup.
	1780-Primary Hard Drive 0 Failure
Probable Cause	Recommended Action
Disk 0 failed to respond	1.	Run Computer Checkup (TEST).
	2.	Replace the hard drive.
Hard drive format error	1.	Run Computer Checkup (TEST).
	2.	Replace the hard drive.
	1782-Hard Drive Controller
Probable Cause	Recommended Action
Hard drive controller failure	1.	Run Computer Setup.
	2.	Replace the hard drive.