HP Invent zx2000 manual Graphics and monitor problems, Monitor doesn’t work

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Troubleshooting

graphics and monitor problems

The monitor doesn’t work.

The system’s power indicator light works but the monitor remains blank

Make sure...

How

The monitor power cord is correctly connected.

Ensure the power cord is plugged into a working grounded power outlet and into the monitor.

The monitor is switched ON (LED is on).

Refer to the monitor manual for an explanation of the LED signals.

The graphics card is installed and the monitor (video) cable is correctly connected.

Ensure the monitor (video) cable is properly connected to both the system and the monitor. Ensure the cable is connected to the graphics card’s connector.

The monitor’s brightness and contrast settings are correctly set.

Check the settings using the on-screen display or controls on the front of the monitor.

The EFI console output settings are correct.

Check and correct the settings using the EFI Boot Options Maintenance Menu. For instructions, see page 1-20.

If the system starts and you still have a problem, see “Software Diagnostics Tools” on page 2-11.

Getting Started Guide

2–5

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Contents March Getting Started Guide#$%$%$%& $ Important Safety Warnings 123 Contents Warranty Statements Regulatory InformationIndex Setting up and using your system Front panel System descriptionRack-mounted system only Rear panel Tools Setting up your systemSetting Up and Using Your System Power, keyboard and mouse Connecting devicesGraphics cards Starting your system Starting and stopping your systemInitializing your software Turning off your system 9K4#4? Installing hardware componentsSetting Up and Using Your System Firmware and drivers Extensible firmware interface efi Configuring your systemEnter Remote access491 Using the efi shellFsx ?9/1 49H Option Function Using the boot option maintenance menuUsing the security/password menu Baseboard management controller bmc Troubleshooting System doesn’t power on Your system does not start properlyThere is a buzzing noise You find a hardware problem Keyboard problemsKeyboard doesn’t work Mouse doesn’t work Mouse problemsMonitor doesn’t work Graphics and monitor problemsPower and system LEDs Troubleshooting with the system LEDsPower LED System LED State Activity LEDLocator LED and button rack-mounted systems only Diagnostic LEDsLocation Color State Lan LEDs back panelNumber Beeps Component Description Troubleshooting with the e-buzzer0541 Hp e-diagtools hardware diagnostics Software diagnostics tools6K6I6 Starting hp e-diagtoolsRun e-DiagTools Basic System Test BST Producing a support ticketAdditional diagnostics tools for hp-ux Recovering the OS Information to collect before you contact support Where to get helpOnline support Phone support Additional documentation Regulatory Information +,,-./0 Safety warning for the usa and canada CCV Noise declaration for germany Regulatory Information Hardware and software warranties Warranty limitations544&40*AA5%46@3A5*AA*%4*@5I4 Limitation of liability and remedies @A454*A459 Obtaining Parts Warranty Service Hp telephone support services Software limited warrantyContacting hp for warranty service Supplemental warranty and service supportWarranty Statements Index #78878