HP Invent zx2000 manual Where to get help, Information to collect before you contact support

Page 44

Troubleshooting

where to get help

"""

(

9 ""1

www.hp.com/go/bizsupport

information to collect before you contact support

@1

7 "1

❏%!>C/?

❏(>'(@?

❏>/

?

@

9/1

❏%M

❏M

❏%M

❏M

❏M)

M

❏%M

❏%5(M

❏5(M)5(

M

❏)5(M

"!

2–16	Getting Started Guide

Image 44

Contents Getting Started Guide March#$%$%$%& $ Important Safety Warnings 123 Contents Index Warranty StatementsRegulatory Information Setting up and using your system System description Front panelRack-mounted system only Rear panel Setting up your system ToolsSetting Up and Using Your System Connecting devices Power, keyboard and mouseGraphics cards Starting and stopping your system Starting your systemInitializing your software Turning off your system Installing hardware components 9K4#4?Setting Up and Using Your System Firmware and drivers Configuring your system Extensible firmware interface efiRemote access EnterUsing the efi shell 491Fsx ?9/1 49H Using the boot option maintenance menu Option FunctionUsing the security/password menu Baseboard management controller bmc Troubleshooting There is a buzzing noise System doesn’t power onYour system does not start properly Keyboard doesn’t work You find a hardware problemKeyboard problems Mouse problems Mouse doesn’t workGraphics and monitor problems Monitor doesn’t workTroubleshooting with the system LEDs Power and system LEDsPower LED System LED State Activity LEDDiagnostic LEDs Locator LED and button rack-mounted systems onlyLan LEDs back panel Location Color StateTroubleshooting with the e-buzzer Number Beeps Component Description0541 Software diagnostics tools Hp e-diagtools hardware diagnosticsStarting hp e-diagtools 6K6I6Producing a support ticket Run e-DiagTools Basic System Test BSTAdditional diagnostics tools for hp-ux Recovering the OS Where to get help Information to collect before you contact supportOnline support Phone support Additional documentation Regulatory Information +,,-./0 Safety warning for the usa and canada CCV Noise declaration for germany Regulatory Information Warranty limitations Hardware and software warranties544&40*AA5%46@3A5*AA*%4*@5I4 Limitation of liability and remedies @A454*A459 Obtaining Parts Warranty Service Software limited warranty Hp telephone support servicesSupplemental warranty and service support Contacting hp for warranty serviceWarranty Statements Index #78878