HP A5150A manual Contacting Your Hewlett-Packard Representative

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Troubleshooting

Contacting Your Hewlett-Packard Representative

which the problem occurs with the circumstances in which the problem does not occur.

•In the event of a system failure, obtain a full memory dump.

•For HP-UX: If the directory /var/adm/crash exists, the HP-UX utility /sbin/savecore automatically executes during reboot to save the memory dump. HP recommends that you create the /tmp/syscore directory after successfully installing this product. Send the output of the system failure memory dump to the HP representative.

•For MPE/iX: If you use AUTORESTART and DUMPTODISK products follow your normal system recovery steps. Otherwise take a memory dump and save the resulting tape. Contact HP Support for analysis of your failure.

If the equipment is not covered by an HP service contract, there may be a charge for time and materials.

Chapter 3

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Contents Manufacturing Part Number A5150-96002 E0201 EditionLegal Notices Page Page Contents Glossary HP A5150A Adapter Overview HP A5150A Adapter Overview A5150A PCI Ultra2 Scsi Host Bus Adapter About the A5150A AdapterFeatures PCI Interface Interface DescriptionsScsi Interface Wide Ultra2 Scsi Interface A5150A Supported HP 9000 and HP e3000 Servers Supported HP 9000 and HP e3000 ServersCable Speciﬁcations Cables for Connecting External Scsi Devices to the A5150AAdapter Description Product Option Number Installing the A5150A Adapter Installing the A5150A Adapter Preparing for Installation Handling the A5150A Adapter Before You Start Looking at Adapter InstallationImportant Terms and Concepts Install Using Olar HP-UXOlar Important Terms MeaningCard Compatibility Planning and PreparationLooking at Adapter Installation Attribute Default Value A5150-60001 Default Scsi Attribute ValuesOLA/R Restrictions for the A5150A Install/Replace With System Powered Down Step Making External Scsi Bus Connections Connecting the Scsi PeripheralsScsi Cable Making Internal Scsi Bus Connections Auto Termination Information Scsi Bus TerminationAuto Termination PDC Versions Bus TerminationHP 9000 System PDC Version When To Turn Off Auto Termination When and How to Turn Off Auto TerminationScsi Bus Termination How to Turn Off Auto Termination PCI Device Information Scsi term 0/2/0/0 on Setting Scsi IDsScsi Device Channel a Scsi Device Channel B Record of Scsi IDsVerifying Installation Verifying Installation HP e3000 Troubleshooting Troubleshooting General Procedure Clearpim Checking Scsi Bus CompatibilityDisplaying Transfer Rates Scsi CommandSetting Transfer Rates Displaying Scsi IDs Setting Scsi IDs Using Support Tools Manager STM Contacting Your Hewlett-Packard Representative Contacting Your Hewlett-Packard Representative Contacting Your Hewlett-Packard Representative Chapter Scsi Sense Codes Scsi Sense Codes Status Code Table A-1 Scsi Status CodesSense Key Table A-2 Scsi Sense KeysAddition Qualiﬁer Al Sense Code Table A-3 Scsi Additional Sense Code/Qualiﬁer Code PairsLogical unit not ready, cause not Meaning Addition Qualiﬁer Al Sense Code Recorded entity not found Recovered data with error correction Applied Logical block address out of range Commands cleared by another initiator Sequential positioning error Target operation conditions have Changed Write append error Log exception 0x69 0x00 Regulatory Information FCC Statement For U.S.A. Only Regulatory StatementsIEC Statement Worldwide DOC Statement CanadaVcci Statement Japan Spéciﬁcation ATI Classe a FranceDeclaration of Conformity Asynchronous Data Transfer GlossaryCPU central processing unit Nvram For each Scsi host adapter ROM Read-Only Memory RAM Random Access