HP 3600, 3000, 3800 manual Hours Minutes Service Delivery Type Customer Site, Expiration

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Figure 4: Troubleshooting cartridge drum sensor

Recommended Action: Fix on Specified Failure

Objective: Recommended Modification

LABOR ALLOWED

Hours: 1

Minutes: 0

Service Delivery Type: Customer Site

EFFECTIVE DATES

Start: 2006-10-01

Expiration: 2008-10-01

WARRANTY COVERAGE

Labor Covered: By Division

Parts Covered: By Division

Travel Covered: By Division

Order Type Code (OTC): na

PARTS LOGISTICS

Parts Strategy: Standard Support Process

Service Inventory: Scrap

Used Parts: Scrap

Used Parts: Scrap

Hardware Platforms Affected: HP Color LaserJet 3000 Printer, HP Color LaserJet 3000n Printer, HP Color LaserJet 3000dn Printer, HP Color LaserJet 3000dtn Printer, HP Color LaserJet 3800 Printer, HP Color LaserJet 3800n Printer, HP Color LaserJet 3800dn Printer, HP Color LaserJet 3800dtn Printer, HP Color LaserJet 3600 Printer, HP Color LaserJet 3600n Printer, HP Color LaserJet 3600dn Printer

Components Affected: na

Operating Systems Affected: Not Applicable

Software Affected: Not Applicable

Third Party Products Affected: na

Support Communication Cross Reference ID: IA00775200

REVISION HISTORY

v.1.0 15-May-2006 original advisory

v.2.0 21-Jun-2006 update to step 17 plus a few other minor edits

v.3.0 18-Aug-2006 update multiple steps and add troubleshooting table

v.4.0 18-Sep-2006 replaced SA c00673707 with this SAA (c00775200) to accommodate reimbursement after warranty period

v.5.0 11-Dec-2006 added video link and serial number range

Copyright 2006 Hewlett-Packard Development Company, L.P.

Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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Contents Release Date Last Updated Part Description Part NumberProduct Number Starting Serial Number Ending Serial Number To Be Performed By Service Technicians Quantity DescriptionPage Page Page Page Page Page Page Page Page Page Page PQ-defect i.e. wrong Troubleshooting connection Checkpoints Troubleshooting lock Position Hours Minutes Service Delivery Type Customer Site Service Inventory Scrap Used Parts ScrapExpiration Issue Description Page Page Page Top
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