HP XB3000 manual External Device Problems and Solutions, Printers and Faxes, Properties, Processor

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Troubleshooting

Table 2-3

External Device Problems and Solutions

Problem	Possible Cause	Solution

The print driver was	The wrong print	1. Select Start >
successfully installed,	processor may be		Printers and Faxes.
but I am unable to print.	selected.	2.	Right-click the
		2.	Right-click the
			printer icon and click
			Properties.
		3.	Click the Advanced
			tab and click Print
			Processor.
		4.	Change the print
			processor to
			WINPRINT.
		5.	Click OK.

A new device is not recognized as part of the system.

The computer may be properly aligned, but is not fully seated or docked in the expansion base.

Lift the computer away from the expansion base. Then realign the computer visual alignment indicator with the indicator on the expansion base, and reconnect the computer. Be sure that the computer is properly aligned and seated, and fully docked by gently pressing down on the computer until you hear a click. If accessories are attached, they should now be recognized by the system.

2–4	Maintenance and Service Guide

Image 32

Contents Maintenance and Service Guide Page Contents Removal and Replacement Preliminaries Product Description Product Description Features External Components Component FunctionFront Components Right-Side Components Left-Side Component ComponentFunctionRear Panel Components Rear Panel Components Wireless Accessories Select Models Only Keyboard ComponentsDesign Overview Using the Expansion Base Adjusting the Expansion BaseLowering the Expansion Base Connecting to AC Power Connecting the Expansion Base to AC Power Connecting the Computer Sliding the Computer into the Expansion Base Extracting the Expansion Cable Connecting the Expansion Cable Using the HP Expansion Accessory Adapter Connecting the HP Expansion Accessory Adapter Product Description Synchronizing Wireless Devices Select Models Only Synchronizing the Wireless Receiver and Wireless Mouse Troubleshooting Before Replacing PartsProblem Possible Cause Solution Problems and SolutionsDocking Problems and Solutions Undocking Problems and Solutions External Device Problems and Solutions Printers and FaxesProperties ProcessorNew device is not recognized as part of the system Optical Drive Problems and Solutions MultiBay II Problems and SolutionsGetting More Information Troubleshooting Illustrated Parts Catalog Serial Number LocationExpansion Base Major Components HP Expansion Accessory Adapter Hard drive power cordsSpare Parts Expansion Base Major Components HP xb3000 Notebook Expansion BaseWireless Components Spare Parts Wireless ComponentsWireless receiver 417335-001 Wireless keyboard Wireless mouseHard Drive Components Spare Parts Hard Drive ComponentsHard drive-300-GB,* Serial ATA Hard drive carrierSpare Part Number Description Sequential Part Number ListingSpare Parts Sequential Part Number Listing Removal and Replacement Preliminaries Tools RequiredService Considerations Plastic PartsPreventing Damage to Removable Drives Preventing Electrostatic Damage Packaging and Transporting Precautions Workstation Precautions Use the following grounding precautions at workstationsGrounding Equipment and Methods Typical Electrostatic Voltage Levels Static-Shielding MaterialsRelative Humidity Event 10% 40% 55% Material Use Voltage Protection LevelRemoval and Replacement Procedures Serial Number Disassembly Sequence Chart Preparing the Expansion Base for DisassemblyDisassembly Sequence Chart # of Screws RemovedInstalling an Optional Hard Drive Hard Drive ComponentsRemoving the Hard Drive Carrier Removing the Hard Drive Carrier Rear Panel Inserting the Hard Drive into the Hard Drive Carrier Connecting the Hard Drive Carrier Rear Panel Installing the Hard Drive Carrier Connecting the Hard Drive AC Adapter Specifications Expansion BaseHard Drive 300-GB Screw Listing Head Color Qty Length Thread Width Black Where usedTable A-1 Phillips PM2.5×7.0 Screw Color Qty Length Thread Width Silver Where used Table A-2 Phillips PM2.5×5.0 ScrewTable A-3 Phillips PM3.0×4.0 Screw Table B-1 Audio-In Microphone Jack Connector Pin AssignmentsPin Signal Table B-2 Audio-Out Headphone Jack Table B-3 External Monitor Port Table B-4 RJ-45 Network Jack Table B-5 Video-Out Jack Table B-6 Universal Serial Bus Power Cord Set Requirements Conductor Power Cord SetGeneral Requirements Country/Region Accredited Agency Applicable Note Number Conductor Power Cord Set RequirementsCountry-Specific Requirements Kema Index Index Index-3