HP XB3000 manual New device is not recognized as part of the system

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Troubleshooting

Table 2-3

External Device Problems and Solutions (Continued)

Problem

Possible Cause

Solution

A new device is not recognized as part of the system. (Continued)

The device cable or	■ Be sure that all cables
power cord is loose.	are securely
	connected to the
	device and the
	expansion base.
	■ Be sure that all power
	cords are securely
	connected to the
	device or
	expansion base and
	to an AC outlet.

The device was	Turn off the computer,
connected while	turn on the device (if
the system was on.	applicable), and then
	turn on the computer.

Cabling is incorrect.	Be sure that the device
	cable is in the correct
	connector on the
	expansion base.

You may need to install	Install drivers according
device drivers on the	to the device
computer.	manufacturer’s
	instructions.

Maintenance and Service Guide

2–5

Image 33

Contents Maintenance and Service Guide Page Contents Removal and Replacement Preliminaries Product Description Product Description Features Component Function External ComponentsFront Components Right-Side Components ComponentFunction Left-Side ComponentRear Panel Components Rear Panel Components Keyboard Components Wireless Accessories Select Models OnlyDesign Overview Adjusting the Expansion Base Using the Expansion BaseLowering the Expansion Base Connecting to AC Power Connecting the Expansion Base to AC Power Connecting the Computer Sliding the Computer into the Expansion Base Extracting the Expansion Cable Connecting the Expansion Cable Using the HP Expansion Accessory Adapter Connecting the HP Expansion Accessory Adapter Product Description Synchronizing Wireless Devices Select Models Only Synchronizing the Wireless Receiver and Wireless Mouse Before Replacing Parts Troubleshooting Problems and Solutions Docking Problems and Solutions Problem Possible Cause Solution Undocking Problems and Solutions Printers and Faxes External Device Problems and SolutionsProperties ProcessorNew device is not recognized as part of the system MultiBay II Problems and Solutions Optical Drive Problems and SolutionsGetting More Information Troubleshooting Serial Number Location Illustrated Parts CatalogExpansion Base Major Components Hard drive power cords HP Expansion Accessory AdapterSpare Parts Expansion Base Major Components HP xb3000 Notebook Expansion BaseSpare Parts Wireless Components Wireless ComponentsWireless receiver 417335-001 Wireless keyboard Wireless mouseSpare Parts Hard Drive Components Hard Drive ComponentsHard drive-300-GB,* Serial ATA Hard drive carrierSequential Part Number Listing Spare Parts Sequential Part Number ListingSpare Part Number Description Tools Required Removal and Replacement PreliminariesPlastic Parts Service ConsiderationsPreventing Damage to Removable Drives Preventing Electrostatic Damage Packaging and Transporting Precautions Use the following grounding precautions at workstations Workstation PrecautionsGrounding Equipment and Methods Static-Shielding Materials Typical Electrostatic Voltage LevelsRelative Humidity Event 10% 40% 55% Material Use Voltage Protection LevelRemoval and Replacement Procedures Serial Number Preparing the Expansion Base for Disassembly Disassembly Sequence ChartDisassembly Sequence Chart # of Screws RemovedHard Drive Components Installing an Optional Hard DriveRemoving the Hard Drive Carrier Removing the Hard Drive Carrier Rear Panel Inserting the Hard Drive into the Hard Drive Carrier Connecting the Hard Drive Carrier Rear Panel Installing the Hard Drive Carrier Connecting the Hard Drive AC Adapter Expansion Base SpecificationsHard Drive 300-GB Screw Listing Color Qty Length Thread Width Black Where used Table A-1 Phillips PM2.5×7.0 ScrewHead Table A-2 Phillips PM2.5×5.0 Screw Color Qty Length Thread Width Silver Where usedTable A-3 Phillips PM3.0×4.0 Screw Connector Pin Assignments Pin SignalTable B-1 Audio-In Microphone Jack Table B-2 Audio-Out Headphone Jack Table B-3 External Monitor Port Table B-4 RJ-45 Network Jack Table B-5 Video-Out Jack Table B-6 Universal Serial Bus Conductor Power Cord Set Power Cord Set RequirementsGeneral Requirements Conductor Power Cord Set Requirements Country-Specific RequirementsCountry/Region Accredited Agency Applicable Note Number Kema Index Index Index-3