HP 1100, 2100 manual Support and provide proof

Page 80

 

 

Call Center:

 

 

Repair Center:

 

 

Repair Center:

 

Symptom

 

Suggestions

 

 

Likely Causes

 

 

Comments

 

Sluggish startup or

 

Use Tools tab in disk’s

 

 

Hard drive.

 

 

 

 

shutdown.

 

Properties sheet to check

 

 

 

 

 

 

 

 

 

hard disk. Use Disk

 

 

 

 

 

 

 

 

 

Defragmenter to optimize

 

 

 

 

 

 

 

 

 

hard disk.

 

 

 

 

 

 

 

 

 

Delete temporary and

 

 

 

 

 

 

 

 

 

unneeded files.

 

 

 

 

 

 

 

Error message such

 

Check for disk in floppy drive.

 

 

Hard drive contacts.

 

 

If notebook boots from floppy

 

as “Invalid system

 

Check boot order in BIOS

 

 

Hard drive.

 

 

drive, check for corrupt files

 

disk” or “Auto IDE

 

Setup.

 

 

 

 

 

on hard drive, use Recovery

 

error”.

 

Remove and reinstall hard

 

 

 

 

 

CDs to reinstall factory

 

 

 

 

 

 

 

 

software onto hard drive,

 

 

 

drive.

 

 

 

 

 

 

 

 

 

 

 

 

 

replace hard drive.

 

 

 

 

 

 

 

 

 

 

Password forgotten.

Verify proper ownership, then

 

 

 

 

 

User must call Technical

 

 

 

follow removal procedure with

 

 

 

 

 

Support and provide proof of

 

 

 

owner and record appropriate

 

 

 

 

 

ownership. Password

 

 

 

data—see page 5-1.

 

 

 

 

 

removal is restricted to

 

 

 

 

 

 

 

 

 

certain sites. See page 5-1.

 

Power

 

 

 

 

 

 

 

 

 

No power.

 

Make sure charged battery is

 

 

AC adapter.

 

 

 

 

 

 

installed or AC adapter

 

 

Battery.

 

 

 

 

 

 

connected.

 

 

Motherboard.

 

 

 

 

 

 

Try another battery or AC

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

adapter if available.

 

 

 

 

 

 

 

Service Manual

Troubleshooting and Diagnostics

3-7

Image 80
Contents Technology Code KE Hewlett-Packard Company Contents Figures Tables GO HP IntroductionSource Address or Number Comments Pavilion ze5200 Notebook PC Pavilion ze4200 Notebook PC DC710A ABE DC710A ABHDC711A ABE DC713A ABDPavilion ze4100 Notebook PC Compaq Evo Notebook N1050v Series Compaq Evo Notebook N1010v Series Compaq Presario 2500 Series Mobile PCDC730A ABF DC731A ABBDC731A ABE DC731A ABFCompaq Presario 2100 Series Mobile PC DC735A ABC DC735A ABLDC738A ACJ DC738A AKLDC742A UUG DC743A ABBDC743A ABV DC743A ABZDC806A ABH DC806A UUGDC808A ABE DC808A ABHABD Compaq Presario 1100 Series Mobile PCABZ Product Comparisons Compaq Evo Notebook N1010v Compaq Presario Processor Compaq Presario ProcessorFeatures Front ViewBack View Bottom View Turning the Notebook On and Off Activating Power ModesOperation Keyboard Status Lights Checking the Status of the NotebookMain Status Lights front of notebook Hot Key Effect Using Fn Hot KeysFn Hot Keys Resetting the Notebook Resetting the NotebookSpecifications SpecificationsPower Compaq Evo Notebook N1010v and PresarioMass Storage HP Pavilion ze5200, ze4200, ze4100, Compaq Evo N1050vWireless LAN Security FeaturesModem Input/OutputAccessories Docking Power OptionsPC Cards Replaceable Module Diagram Internal DesignFunctional Structure Description Removal and Replacement Removal Cross-ReferenceScrew Thread Size Torque cm-kgf Torque in-lbf Required EquipmentRecommended Screw Torque Values Disassembly Flowchart Disassembly FlowRemoving the Battery Removal ProcedureRemoving an Sdram Module Reassembly Notes Removing a Sdram ModuleRemoving the Wireless LAN Mini-PCI Card Removing the Mini-PCI Card Reassembly NotesRemoving the Hard Disk Drive Removing the Hard Disk DriveRecovering the Factory Software Removing the Hard Disk Drive TrayReplacing Small Parts Replacing Small Parts User-ReplaceableRemoving the Keyboard Cover Removing the Keyboard Cover Reassembly Note Removing the Speaker Assembly Removing the Speaker AssemblyRemoving the Keyboard Removing the Keyboard Removing the Switchboard PCA 10. Removing the Switchboard PCA Reassembly NoteRemoving the CD/DVD Drive 11. Removing the CD/DVD DriveRemoving the Display Assembly Authorized Service Providers Only12. Removing the Display Assembly Reassembly Notes Removing the Top Case 13. Removing the Top Case Removing the Floppy Drive 14. Removing the Floppy Drive Reassembly Notes Removing the Infrared I/R PCA 15. Removing the I/R PCA Removing the Heatsink with Fan 16. Removing the Heatsink with FanReassembly Notes Removing the CPU Module 17. Removing the CPU Module Reassembly Notes Removing the Motherboard 18. Removing the Motherboard Wireless Models Only Reassembly ProcedurePage Installing a New Serial Number Label Replacing Components on a Bottom Case20. Replacing the Antennas Replacing a Pcmcia Door 21. Removing a Pcmcia DoorRepairing the Bios IC Using e-DiagTools for WindowsUsing a Bios Floppy Disk 22. Boot-Block JumperRemoving Other Components Removing ComponentsComponent Removal Procedure Additional Steps Guide, HDD Panel, wirelessAntennas wireless PCA, switchboardSupport by Authorized Service Providers ASP Support OptionsSerial Number Label ASP Support Status ASPTroubleshooting Basic Troubleshooting StepsTroubleshooting the Problem Checking for Customer AbuseVerifying the Repair Suggestions for Troubleshooting Scope of Diagnostic ToolsTroubleshooting Suggestions StartupSupport and provide proof Troubleshooting and Diagnostics Standby/resume Dark display, no Use Recovery CDs to Some or all keys do Check settings in Control Keyboard Sdram Modem Infrared Miscellaneous One-Touch button ProblemsMotherboard Accessories Diagnostic Tools Diagtools Diagnostic ProgramUpdating e-Diagtools Running e-DiagtoolsPower-On Self-Test Interpreting the ResultsPost Terminal-Error Beep Codes Beep Codes Post DescriptionDisplay Bios copyright notice Clear parity checkers Post Messages Message Description02F4 Eisa Cmos not writeable Sycard PCCtest Commands Sycard PCCtest 450/460 PC Card OptionalBios Setup Utility Windows Management Instrumentation WMISystem Devices Menu Description Default Bios Setup Menus and ParametersMain Menu Description Default Updating the Notebook’s Bios Security Menu Description DefaultBoot Menu Description Default CD/DVDReplaceable Parts Exploded View Replaceable Parts SPS-KEYBOARD-AR SPS-KEYBOARD-BELSPS-KEYBOARD-BR SPS-KEYBOARD-CZSPS-KEYBOARD-RU SPS-KEYBOARD-SKSPS-KEYBOARD-SWE SPS-KEYBOARD-SWISPS-FAN 3F Small SPS-DOOR PcmciaSPS-PROC P4 2.4GHZ SPS-PROC P4 2.2GHZSPS-BD System DF SPS-BD System FFSPS-DVD+RW SPS-DRV CD-RWDescription Number Part Number F5771J F5761H Repl Pavilion Ze4200 EvoPavilion Part Exchange SPS-CABLE KIT 3F SPS-DRV HD 60 GSPS-DRV HD 80 G SPS Panel IR 3F W/IR Button SPS Panel IR 3F W/IRBTN SPS-BD IR 3FAccessory Replaceable Parts N1010v ExchangePavilion Part Description Number F5771J ReplPart Number Reference Description Number F5771J H5761H ReplWIRE-PRC SPS-CORD AC PWRSPS-CORD AC PWR 2 WIRE-IT SPS-CORD AC PWR 2 WIRE-KOSPS-BD Switch W/CABLE 1F CPQ SPS-LABEL Name SETSPS-COVER Keyboard EVO SPS-BD InverterSPS-HEATSINK 3F W/2 Fans SPS-COVER, Keyboard Speakers CPQSPS-COVER MEM/MINI PC 3F SPS Panel IR 3F W/IR Button SPS Panel IR 3F W/IR & W/O BTNSPS-BD Audio Control 3F SPS-COVER Dskt DRV BlankF4640-60913 Keybd, French F4640-60914 Simple Port Replicator hp/compaq Pavilion Part 2500 Password Removal Policy Reference InformationHewlett-Packard Display Quality Statement LCD Guidelines Mechanical ImperfectionsService Notes and Obsolete Parts Part Number 319733-001
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2100, 1100 specifications

The HP 1100 and 1100A are pivotal laser printers developed by Hewlett-Packard in the early 1990s, marking significant advancements in printing technology of their time. Since their introduction, these models have garnered a reputation for reliability and efficiency, making them a staple in many offices.

One of the standout features of the HP 1100 series is its fast printing speed. The printers can produce up to 12 pages per minute, which was an impressive feat at the time of their release. This speed significantly reduced waiting times, allowing users to handle large-volume printing jobs with ease. Furthermore, the printers support a variety of media types, including letterhead, envelopes, and labels, enhancing versatility in print applications.

The HP 1100 and 1100A utilize laser technology, which ensures sharp and high-quality prints. The printers have a native resolution of 600 x 600 dots per inch (DPI), enabling crisp text and detailed graphics. This high-resolution output made the models particularly favored for producing professional documents and presentations.

Another key characteristic is the generous memory capacity. The HP 1100 typically comes with 2 MB of standard RAM, which is expandable, allowing for improved performance in handling complex print jobs. Users can adjust the memory according to their requirements, resulting in better efficiency, particularly in environments that demand high-volume printing.

The HP 1100 series also showcases a straightforward and user-friendly operation. The built-in control panel simplifies the printing process, allowing users to manage jobs intuitively. Additionally, with the inclusion of parallel and later USB connectivity options, integration with various computer systems was seamless, ensuring compatibility with existing office infrastructure.

Energy efficiency is another aspect worth noting, as the printers are designed to consume minimal power when idle, aligning with the growing demand for eco-friendly solutions.

Overall, the HP 1100 and 1100A stand out for their robust construction, high-speed performance, exceptional print quality, and user-friendly features, making them a trusted choice for small to medium-sized businesses in need of dependable printing solutions. Their impact on the printing landscape during the 1990s continues to be felt today, as they paved the way for subsequent generations of laser printers.