(2) Service tag* | Provides the serial number for this product, as well as the product number and |
| warranty information. |
| ◦ | The serial number is an alphanumeric identifier unique to this product. |
| ◦ | The product number provides specific information about the product's |
| | hardware components, which helps a service technician to determine what |
| | components and parts are needed. |
| ◦ | The warranty number describes the duration of the warranty period for this |
| | product. |
*Have this information available when you contact technical support.
●Microsoft® Certificate of Authenticity—Contains the Windows® Product Key. You may need the Product Key to update or troubleshoot the operating system. This certificate is affixed to the bottom of the computer.
●Modem approval label (select models only)—Provides regulatory information about the modem and lists the agency approval markings required by some of the countries or regions in which the modem has been approved for use. You may need this information when traveling internationally. The modem approval label is affixed inside the battery bay.
●Wireless certification label(s)—Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use. An optional device may be a wireless local area network (WLAN) device or an optional Bluetooth® device. If your computer model includes one or more wireless devices, one or more certification labels are included with your computer. You may need this information when traveling internationally. Wireless certification labels are affixed to the bottom of the computer. This label is affixed inside the battery bay.
38 Chapter 8 Customer support