HP 14-B013nr C2k07ua 14 C2K07UAABA manual Using Advanced System Diagnostics

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NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.

Using Advanced System Diagnostics

Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The following diagnostic tests are available in Advanced System Diagnostics:

Start-up test—This test analyzes the main computer components that are required to start the computer.

Run-in test—This test repeats the start-up test and checks for intermittent problems that the start-up test does not detect.

Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move the data to a good sector.

Memory test—This test analyzes the physical condition of the memory modules. If it reports an error, replace the memory modules immediately.

Battery test—This test analyzes the condition of the battery and calibrates the battery if necessary. If the battery fails the test, contact support to report the issue and purchase a replacement battery.

System Tune-Up—This group of additional tests checks your computer to make sure that the main components are functioning correctly. System Tune-Up runs longer and more comprehensive tests on memory modules, hard drive SMART attributes, the hard drive surface, the battery (and battery calibration), video memory, and the WLAN module status.

You can view system information and error logs in the Advanced System Diagnostics window.

To start Advanced System Diagnostics:

1.Turn on or restart the computer. While the computer is booting press esc. When the Startup menu is displayed, press f2.

2.Click the diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostics test while it is running, press esc.

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Contents HP Pavilion Sleekbook 14 and HP Pavilion Ultrabook Page Safety warning notice Iv Safety warning notice Table of contents Windows 8 Using Setup Utility Bios and System Diagnostics Hard drive specifications Viii Product description Display panel GraphicsMemory Drives Ethernet WirelessAudio VideoMedia card Power AC adapter RequirementsBattery ExternalServiceability End-user replaceable parts Operating Preinstalled SystemDisplay External component identificationComponent Description TouchPad TopLights Buttons and speakers Esc key KeysLeft side Right side Right sideExternal component identification Bottom Illustrated parts catalog Service labelDescription Function Component Computer major componentsComponent Spare part number Power button board includes cableComputer major components RTC battery Fan Power connectorWlan module Platform Controller Hub PCH heat sinkDisplay assembly subcomponents Sequential part number listing Miscellaneous partsOnly Models with Intel processors only Illustrated parts catalog Sequential part number listing Illustrated parts catalog Tools required Removal and replacement proceduresPreliminary replacement requirements Service considerationsDrive handling Grounding guidelinesEvent 10% 40% 55% Typical electrostatic voltage levelsPackaging and transporting guidelines Material Use Voltage protection level Component replacement proceduresService label Description Spare part number BatteryDescription Spare part number Rubber Feet Kit 697906-001 Computer feetDisplay panel Page Description Spare part number Black keyboard KeyboardDescription Spare part number Page Page Top cover Page Power button board Page Mm 0.28 in × 6.35 cm 2.50 in Sata Hard drivePage Page USB board/audio jack Wlan module Page Page System boards supporting UMA graphics and Intel processors System boardSystem boards supporting UMA graphics and AMD processors Remove the USB board see USB board/audio jack on Page Page Memory module Page Wlan Description Spare part number RTC battery 697917-001 RTC battery698524-001 MSATA solid-state driveNot supported on Ubuntu Linux Page Description Spare part number PCH heat sink 699248-001 PCH heat sinkHeat sink Page Description Spare part number Fan 697914-001 FanDescription Spare part number Speaker assembly 697918-001 Speaker assemblyDescription Spare part number RJ-45 cover 700428-001 RJ-45 coverDisplay assembly Remove the USB board see USB board/audio jack on Page Page Description Spare part number Power connector 697921-001 Power connectorRemove the USB board see USB board/audio jack on Determining the Bios version Windows 8 Using Setup Utility Bios and System DiagnosticsStarting Setup Utility Bios Updating the BiosDownloading a Bios update Using System Diagnostics Navigating and selecting in Setup Utility Starting Setup UtilityUsing Setup Utility Changing the language of Setup UtilityExiting Setup Utility Restoring factory default settings in Setup UtilityDisplaying system information Updating the Bios Using Advanced System Diagnostics Computer specifications SpecificationsHard drive specifications 35.6 cm 14.0 in, display specificationsCreating recovery media and backups Windows 8 Backing up, restoring, and recoveringCreating HP Recovery media Restore and recovery Remove everything and reinstall Windows Using Windows Refresh for quick and easy recoveryWhat you need to know Recovering using HP Recovery ManagerUsing HP Recovery media to recover Removing the HP Recovery partitionCreating a restore image on a USB device Ubuntu Linux Backing up, restoring, and recoveringPerforming a system recovery Creating the restore DVDsBacking up your information Performing recovery using the restore mediaPage Requirements for all countries Power cord set requirementsCountry/region Accredited agency Applicable note number Requirements for specific countries and regionsRequirements for specific countries and regions Recycling Index BiosPage Recovery