HP 2700w USB Print Server manual Network computers cannot communicate with the printer

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Network computers cannot communicate with the printer

Check the following:

If you previously configured the HP Jetdirect 2700w Print Server with a wireless connection to your network, but the network computers are unable to communicate with the printer, print an

HP Jetdirect configuration page.

The wireless computer must be configured to match the wireless network settings on the HP Jetdirect 2700w Print Server, including:

Communication mode

Network name (SSID) (case sensitive)

Security type

Encryption level, encryption key entries, or the specified transmit key

IP address

BSSID (Basic Service Set Identifier), which distinguishes one wireless LAN from another even though they have the same SSID

The wireless function is turned on and operating properly (print an HP Jetdirect configuration page).

The computer is within range of the HP Jetdirect 2700w Print Server.

If the HP Jetdirect 2700w Print Server is in peer-to-peer mode, there are fewer than six devices total.

If you are initially setting up the HP Jetdirect 2700w Print Server, and the connection fails after entering the configuration settings, reset the print server to factory-default settings (cold reset) and try again.

ENWW

Network computers cannot communicate with the printer

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Contents HP Jetdirect 2700w USB Solution Print Server Page HP Jetdirect 2700w USB Solution Print Server Copyright Hewlett-Packard Development Company, L.P Table of contents Appendix B Solution summary Appendix E Service and support Enww Introduction What you need for installationFor more information Verify printer operation InstallationInstall the hardware Enww Verify print server operation Configure the print server using the HP Embedded Web Server HP Jetdirect configuration TroubleshootingService menu example Reset to factory defaultsHP LaserJet printer/MFP reset Network computers cannot communicate with the printer Firmware download failure Configured channel does not match the configurationImprove reception and performance Firmware download failure Access point Wireless LAN terms and conceptsPeer-to-peer mode GlossaryEncryption Security type Infrastructure modeService Set Identifiers Ssid Client-server printing Signal rangeNetwork printing terms and concepts Network protocols Peer-to-peer direct mode printingNetwork address Hardware addressHP support software Solution summaryEmbedded services SSL/TLS Supported network protocolsTable B-3 Network for print server setup SpecificationsElectrical EnvironmentalElectromagnetic Radio characteristicsAcoustic HP subassembliesWireless telecommunications SafetyFCC statement Regulatory statementsCanada Regulatory wireless statements and required markingsRegulatory Model Identification Number Exposure to radio frequency radiation France Italy European Union regulatory noticeEnww Environmental product stewardship program Ukraine RoHS Turkey RoHS China RoHS Hewlett-Packard limited warranty statement Service and supportYour authorized dealer Customer support Local warranty statementsProduct accessibility Hewlett-Packard Development Company, L.P
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