HP z560, z565 manual Exclusions, Exclusive Remedy, Limitation of Liability

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Unless otherwise stated, and to the extent permitted by local law, new HP Hardware Products may be manufactured using new materials or new and used materials equivalent to new in performance and reliability. HP may repair or replace HP Hardware Products (a) with new or previously used products or parts equivalent to new in performance and reliability or (b) with equivalent products to an original product that has been discontinued. Replacement parts are warranted to be free from defects in material or workmanship for ninety (90) days or, for the remainder of the Limited Warranty Period of the HP Hardware Product they are replacing or in which they are installed, whichever is longer.

During the Limited Warranty Period, HP will, at its discretion, repair or replace any defective component. All component parts or hardware products removed under this Limited Warranty become the property of HP. In the unlikely event that your HP Hardware Product has recurring failures, HP, at its sole discretion, may elect to provide you with

(a)a replacement unit of HP’s choosing that is the same or equivalent to your HP Hardware Product in performance or

(b)to give you a refund of your purchase price or lease payments (less interest) instead of a replacement. This is your exclusive remedy for defective products.

Exclusions

HP does not warrant that the operation of this product will be uninterrupted or error-free. HP is not responsible for damage that occurs as a result of your failure to follow the instructions intended for the HP Hardware Product.

This Limited Warranty does not apply to expendable or consumable parts and does not extend to any product from which the serial number has been removed or that has been damaged or rendered defective (a) as a result of accident, misuse, abuse, contamination, improper or inadequate maintenance or calibration, or other external causes;

(b)by operation outside the usage parameters stated in the user documentation that shipped with the product;

(c)by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance;

(e)by virus infection; (f) from loss or damage in transit; or

(g)by modification or service by anyone other than

(i)HP, (ii) an HP authorized service provider, or

(iii)your own installation of end-user replaceable HP or HP-approved parts if available for your product in the servicing country/region.

YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR PERSONAL INFORMATION. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED.

Exclusive Remedy

TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW, THESE TERMS AND CONDITIONS CONSTITUTE THE COMPLETE AND EXCLUSIVE WARRANTY AGREEMENT BETWEEN YOU AND HP REGARDING THE HP HARDWARE PRODUCT YOU HAVE PURCHASED OR LEASED. THESE TERMS AND CONDITIONS SUPERSEDE ANY PRIOR AGREEMENTS OR REPRESENTATIONS — INCLUDING REPRESENTATIONS MADE IN HP SALES LITERATURE OR ADVICE GIVEN TO YOU BY HP OR AN AGENT OR EMPLOYEE OF HP — THAT MAY HAVE BEEN MADE IN CONNECTION WITH YOUR PURCHASE OR LEASE OF THE HP HARDWARE PRODUCT. No change to the conditions of this Limited Warranty is valid unless it is made in writing and signed by an authorized representative of HP.

Limitation of Liability

IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, HP’S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE.

EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP BE LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT OR THE FAILURE OF THE PRODUCT TO PERFORM, INCLUDING ANY LOST PROFITS OR SAVINGS OR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. HP IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY.

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Contents Page Page Table of Contents General Terms Hardware Limited WarrantyLimitation of Liability ExclusionsExclusive Remedy Types of Warranty Service Limited Warranty PeriodTechSupport/Document.jsp?objectID=lpg50101 Service UpgradesOptions and Software Limited Warranties Contacting HP End-User License AgreementSoftware Technical Support Transfer Page Declaration of Conformity Regulatory and Safety Information Operating SpecificationsStatement of Fax Branding Consumer Information and FCC RequirementsCanada Department of Communications DOC Notice AC Power Safety WarningTV Antenna Connectors Protection Lithium Battery Caution Laser Safety StatementClass 1 LED Product Laser Product LabelGo to http//register.hp.com Support InformationDon’t Forget to Register Options to use when you need help Where to Get HelpSoftware Support HP Total CareProtect Your Investment When Should I Contact HP Total Care Support Services?If Necessary Get Repair Recovering from Software Problems Application Recovery and Driver Recovery System RestoreSystem Recovery To start System RestoreTo create System Recovery discs Creating System Recovery DiscsRunning System Recovery from the Hard Disk Drive Creating a Recovery Tools CDTo create or start the Recovery Tools CD Starting System Recovery if the DEC is respondingTo run the System Recovery program using recovery discs Running System Recovery from Recovery DiscsPrinted
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