HP M415 manual Troubleshooting and Support

Page 95

7Troubleshooting and Support

This chapter contains information on the following topics:

•Resetting the camera (page 96)

•HP Image Zone software, including system requirements and HP Image Zone Express (page 96)

•Using the camera without installing the HP Image Zone software (page 99)

•Possible problems, causes, and solutions (page 105)

•Error messages on the camera (page 120)

•Error messages on the computer (page 134)

•Getting assistance from HP, including web and phone support (page 136)

NOTE: For more information about solutions to problems mentioned here, as well as any other issues you might have with your camera or the HP Image Zone software, see the HP Customer Support website www.hp.com/support

Troubleshooting and Support

95

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Contents Page Page Page Page Contents Reviewing Images and Video Clips Transferring and Printing Images Specifications Getting Started Attach the Wrist Strap SetupInstall the Batteries Choose the Language Turn on the CameraSet the Date and Time Set the RegionHP Photosmart M415 User’s Manual Install and Format a Memory Card Optional HP Photosmart M415 User’s Manual Windows Install the SoftwareMacintosh Top of the Camera Camera PartsBack and Right Side of the Camera Name Description Zoom lever Zoom Out-While taking still Self-Timer, and Self-Timer 2 Shots Name Description Viewfinder lights Front, Left Side, and Bottom of the Camera USB Camera StatesCamera Menus See Using the Capture Menu onGetting Started Camera Status Screen Viewing the On-Camera Demo Restoring Previous SettingsHP Photosmart M415 User’s Manual Taking Still Pictures Taking Pictures and Recording Video ClipsRecording Audio with Still Pictures Recording Video Clips Using Live View Obtaining Optimum Focus Focusing the CameraHP Photosmart M415 User’s Manual Using Focus Lock Using Digital Zoom Using ZoomUsing Optical Zoom To turn digital zoom off and return to optical zoom, press Setting the Flash Page Using the Shooting Modes Taking Pictures and Recording Video Clips Secure the camera to a tripod or set it on a stable surface Using the Self-Timer SettingsFor Video Clips Using the Capture Menu Image Quality Help for the Menu OptionsPage Page Without Adaptive Lighting Adaptive LightingTaking Pictures and Recording Video Clips Date & Time Imprint ColorTaking Pictures and Recording Video Clips EV Compensation White Balance ISO Speed Page HP Photosmart M415 User’s Manual Reviewing Images and Video Clips Using PlaybackHP Photosmart M415 User’s Manual Icon Description Total Images Summary Screen Viewing Thumbnails Magnifying Images Using the Playback Menu Following table summarizes the Playback Menu options Delete Remove Red Eyes Record Audio RotateHP Photosmart M415 User’s Manual Using HP Instant Share Using the HP Instant Share Menu Using HP Instant Share Setting Up Online Destinations in the Camera Using HP Instant Share Sending Images to Destinations Using HP Instant Share HP Photosmart M415 User’s Manual Transferring Images to a Computer Transferring and Printing ImagesTurn on the camera Connect your camera to the printer Printing Images Directly from the CameraHP Photosmart M415 User’s Manual Page HP Photosmart M415 User’s Manual Using the Setup Menu Display Brightness Camera Sounds Live View at Power On Date & Time USB Configuration TV Configuration Language Move Images to Card HP Photosmart M415 User’s Manual Troubleshooting and Support HP Image Zone Software Resetting the CameraSystem Requirements Windows Only HP Image Zone Express Windows Only When you connect the camera directly to a printer Connecting Your Camera as a Digital Camera Troubleshooting and Support Page Configuring the Camera as a Disk Drive Use the button to highlight EXIT, and then Press the button Problems and Solutions Problem Possible Cause Solution Camera Optional Alkaline batteries cannot Them in the camera again. If Off and then on again Problem Possible Cause Solution Long delay Camera Another picture Problem Possible Cause Solution My image is Too much light Use Adaptive Lighting see Problem Possible Cause Solution My image is Scene had Cannot remove red eye Allow the camera to cool. Then Transfer When Discharge may Camera from the computer Transferring Depleted Error Messages on the CameraUnsupported Memory Full Being saved to Transfer the image to your Charging Focus TOO Not Enough Opening it with Page Printer and the camera OK or Continue button on Print size is too Press Button on Is larger than Large for Complete the print request Error Messages on the Computer Drive in the Setup Menu see Getting Assistance HP Accessibility Website HP Photosmart WebsiteSupport Process Phone Support Troubleshooting and Support Phone Support Numbers Troubleshooting and Support HP Photosmart M415 User’s Manual Top Points About Batteries Managing BatteriesExtending Battery Life Safety Precautions for Using Batteries HP Photosmart M415 User’s Manual Performance per Battery Type Number of Shots per Battery Type Power Indicators Recharging NiMH Batteries Light on quick recharger turns on Safety Precautions for Recharging NiMH Batteries Sleep Time-out for Power Conservation HP Photosmart M415 User’s Manual Purchasing Camera Accessories HP Photosmart M415 User’s Manual HP Photosmart M-series camera case-Q6214A HP Photosmart M415 User’s Manual Basic Camera Care Caring for Your CameraCleaning the Camera Cleaning the Camera Body and Image Display Cleaning the Camera LensHP Photosmart M415 User’s Manual Specifications About 3 seconds later 3MP 32MB Sdram NTSC/PAL Batteries on Memory Capacity HP Photosmart M415 User’s Manual Index Using Error messages on camera 120 on computer HP Photosmart M415 User’s Manual For Capture Menu options Parts of camera Range Back and right side Exposure Camera USB Install software 17 system requirements for
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