Message | Possible Cause | Solution |
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Printer top cover is | The printer is | Close the top cover of the |
open. | open. | printer. |
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Incorrect or | The printer | Install a new printer |
missing print | cartridge is the | cartridge, turn the printer |
cartridge. | incorrect model | off, then turn it back on. |
or | or is missing. |
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Incorrect or |
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missing print |
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head. |
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The selected | You are trying to | Try selecting a smaller |
combination of | print a picture | print size, or try using |
paper type and | larger than the | photo paper to make |
size is not | paper size, you | borderless prints. |
supported. | are trying to print |
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| borderless prints |
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| on plain paper, |
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| or your printer |
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| does not support |
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| borderless prints. |
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There is a problem | The ink cartridge | Install a supported printer |
with the printer’s | may be low or | cartridge, turn the printer |
ink. | the ink cartridge | off, then turn it back on. |
| may not be |
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| supported for the |
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| printer. |
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Low ink. | The printer | Replace the ink cartridge. |
| cartridge is | You may be able to print |
| running low on | some images using the |
| ink. | current cartridge, but their |
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| color and quality may not |
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| be of high quality. |
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