Error Messages on the Computer
Message | Possible Cause | Solution |
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Cannot Connect | The camera is | Turn on the camera. |
To Product | turned off. |
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| The camera is not | Try connecting the camera |
| working correctly. | directly to a PictBridge- |
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| certified printer, and print an |
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| image. This will verify that |
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| the optional memory card, |
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| USB connection, and the |
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| USB cable are functioning |
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| correctly. |
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| The cable is not | Make sure that the cable is |
| connected | firmly connected to the |
| correctly. | computer and camera. |
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| The camera is set | Change the USB setting to |
| to the Digital | Disk Drive (see page 69). |
| Camera setting, | The camera then appears as |
| but the computer | another disk drive on the |
| cannot recognize | computer so you can copy |
| the camera as a | the image files to the |
| digital camera. | computer. |
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| The camera is | Connect the camera directly |
| connected to the | to a USB port on the |
| computer through | computer. |
| a USB hub, and |
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| your USB hub is |
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| not compatible |
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| with the camera. |
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