HP E317 manual Getting Assistance, HP Accessibility Website HP Photosmart Website, Support Process

Page 106

Getting Assistance

This section contains support information for your digital camera, including support website information, an explanation of the support process, and support phone numbers.

HP Accessibility Website

Customers with disabilities can get help by visiting www.hp.com/hpinfo/community/accessibility/prodserv.

HP Photosmart Website

Visit www.hp.com/photosmart for the following information:

•Tips on using your camera more effectively and creatively

•HP digital camera driver updates and software

•Register your product

•Subscribe to newsletters, driver and software updates, and support alerts

Support Process

The HP support process works most effectively if you perform the following steps in the order specified:

1.Review the troubleshooting section of this User’s Manual (see Problems and Solutions on page 83).

2.Access the HP Customer Support website for support. If you have access to the Internet, you can obtain a wide range of information about your digital camera. Visit the HP website for product help, drivers, and software updates at www.hp.com/support.

106 HP Photosmart E317 User’s Manual

Image 106

Contents HP Photosmart E317 Digital Camera User’s Manual Page Page Page Contents Transferring and Printing Images Purchasing Camera Accessories Specifications Getting Started Setup Attach the Wrist StrapInstall the Batteries Turn on the Camera Choose the Language Set the Date and Time Install and Format a Memory Card Optional HP Photosmart E317 User’s Manual Install the Software WindowsMacintosh Camera Parts Back of the CameraName Description Flash button Top of the Camera Front, Left Side, and Bottom of the Camera USBName Description Focus Mode Camera States Camera MenusGetting Started HP Photosmart E317 User’s Manual Using Live View Taking Pictures and Recording Video ClipsIndicates that a memory card is installed Camera Taking Still Pictures To take a still picture Press the Live View/PlaybackRecording Video Clips Using Digital Zoom Setting the Flash Red Eye Using the Focus Modes Using the Self-Timer Settings Secure the camera to a tripod or set it on a stable surfaceHP Photosmart E317 User’s Manual Using the Capture Menu Shooting Modes Taking Pictures and Recording Video Clips Image Quality Taking Pictures and Recording Video Clips Date & Time Imprint Following table explains the settings in more detail EV Compensation White Balance HP Photosmart E317 User’s Manual ISO Speed HP Photosmart E317 User’s Manual Using Playback Reviewing Images and Video ClipsHP Photosmart E317 User’s Manual Images or video clips using the buttons Total Images Summary Screen Using the Playback Menu Following table summarizes the Playback Menu options Delete Viewing Thumbnails Magnifying Images Print Rotate Record Audio Transferring and Printing Images Transferring Images to a ComputerPrinting Images Directly from the Camera Transferring and Printing Images Page Using the Setup Menu Display Brightness Camera Sounds Date & Time USB Configuration Language Move Images to Card Reset Settings Troubleshooting and Support Resetting the Camera HP Image Zone Software System Requirements Windows OnlyHP Image Zone Express Windows Only Connecting Your Camera as a Digital Camera Using a Memory Card Reader Troubleshooting and Support HP Photosmart E317 User’s Manual Configuring the Camera as a Disk Drive HP Photosmart E317 User’s Manual Problems and Solutions Problem Possible Cause Solution Camera Optional Recharged Not they are installed in a Incorrectly, or Corrupted Camera, remove Memory card, and turn on Does not take Press Way down Set the camera to the Macro Many dark See Many light See Colored objects Effect will diminish as This is normal behavior. For Zone software see While Discharge may Error Messages on the Camera DepletedCard is Memory Full Unreadable Charging Was shut down Do not remove Improperly If that does not work Printer top cover is Jam, then turn the printer Error Messages on the Computer Page Getting Assistance HP Accessibility Website HP Photosmart WebsiteSupport Process Phone Support HP Photosmart E317 User’s Manual Phone Support Numbers HP Photosmart E317 User’s Manual Managing Batteries Top Points About BatteriesExtending Battery Life Safety Precautions for Using BatteriesManaging Batteries Performance per Battery Type Number of Shots per Battery Type Power Indicators Recharging NiMH Batteries HP Photosmart E317 User’s Manual Sleep Time-out for Power Conservation Safety Precautions for Recharging NiMH BatteriesHP Photosmart E317 User’s Manual Purchasing Camera Accessories HP Photosmart E317 User’s Manual Caring for Your Camera Basic Camera CareHP Photosmart E317 User’s Manual Cleaning the Camera Cleaning the Camera LensCleaning the Camera Body and Image Display Specifications 3MP Page Jpeg Memory Capacity HP Photosmart E317 User’s Manual Index Top of camera 21 Camera Sounds, setting LEDs lights on camera Power light 20 Self-Timer/Video light USB setting on camera Purchasing camera accessories USB

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