Problem | Possible Cause and Recommended Action |
A recorded photo or 1)Camera power may have been turned off before the save video was not saved. operation was complete, which will result in the photo or
video not being saved. If the battery indicator shows , charge the battery as soon as possible (page 20).
2)You may have removed the memory card from the camera before the save operation was complete, which will result in the photo or video not being saved. Do not remove the memory card before the save operation is complete.
Though available | Not enough light is reaching the subjects. Change the flash | ||
lighting is bright, | mode setting to |
| (Forced On) for daylight synchro flash |
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the faces of people | (page 37), or adjust | EV Compensation to the + side (page 61). | |
in the photo are |
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dark. |
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Night shots come | Use the following Scene Mode scenes (page 50) when shooting | ||
out bad. | at night. |
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•Night Scene (for shooting night scenery only)
•Night Scene Portrait (for shooting people against night scenery)
Subjects are too | Sunlight reflected by water, sand, or snow, can cause | ||
dark when taking | underexposure of photos. Change the flash mode setting to | ||
photos in a |
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| (Forced On) for daylight synchro flash (page 37), or adjust |
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seashore or ski |
| EV | Compensation to the + side (page 61). |
area. |
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Digital zoom | Time stamping may be turned on, which will cause digital zoom | ||
(including HD | to be disabled. Turn off time stamping (page 99). | ||
zoom) does not |
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work. The zoom |
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bar indicates zoom |
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only up to a zoom |
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factor of 12.5. |
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The image is out of | 1)Focusing may not be possible because the subject is outside | ||
focus during video |
| the focus range. Shoot within the allowable range. | |
recording. | 2)The lens may be dirty. Clean the lens (page 99). |