| Problem | Possible Cause and Recommended Action | ||
Playback |
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| The color of the | Sunlight or light from another source may be shining directly | ||
| playback image is | into the lens when you are shooting. Position the camera so | ||
| different from what | sunlight does not shine directly into the lens. | ||
| appears on the |
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| monitor screen |
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| when shooting. |
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| Photos are not | This camera cannot display | ||
| displayed. | memory card using another digital camera. | ||
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| Photos cannot be | Note that you cannot edit the following types of photos. | ||
| edited (with | • Videos | ||
| resizing, trimming, | • Photos recorded with another camera | ||
| rotation). |
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File Deletion |
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| A file cannot be | 1)The file may be protected. Unprotect the file (page 70). | ||
| deleted. | 2)“ |
| Disable” setting may be “On”. Change the setting to “Off” |
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| (page 93). | ||
Other |
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| The wrong date | The date and time setting is off. Set the correct date and time | ||
| and time are | (page 90). | ||
| displayed, or the |
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| wrong date and |
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| time are being |
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| stored along with |
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| the photo. |
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| The messages on | The wrong display language is selected. Change the display | ||
| the display are in | language setting (page 91). | ||
| the wrong |
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| language. |
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| Files cannot be | 1)The USB cable may not be connected securely. Check all | ||
| transferred over a | connections. | ||
| USB connection. | 2)The wrong USB communication protocol is selected. Select | ||
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| the correct USB communication protocol in accordance with | ||
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| the type of device you are connecting (pages 80). | ||
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| 3)If the camera is not powered on, power it on. | ||
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| 4)Your computer may not be able to recognize the camera if | ||
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| you connect via a USB hub. Always connect directly to the | ||
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| computer’s USB port. | ||
| Language selection | 1)You did not configure initial settings after purchasing the | ||
| screen appears | camera or the camera may have been left with a dead | ||
| when the camera is | battery. Check the camera setup (pages 21, 91). | ||
| powered on. | 2)There may be a problem with the camera’s memory data. If | ||
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| this is the case, perform the reset operation to initialize the | ||
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| camera’s setup (page 95). After that, configure each setting. If | ||
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| the language selection screen does not | ||
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| turn the camera on, it means that the camera’s memory | ||
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| management data has been restored. |
B | 108 |