HP a1710n, a1712n, a1709n, a1700n Power, Click the Windows Start Button, Control Panel, Hardware

Page 21

Keyboard and Mouse (continued)

Symptom

Possible solution

 

 

Cursor moves only vertically

Remove the rollerball cover from bottom of mouse (rotate it counter-clockwise),

or horizontally (or does not

remove the ball, and clean it with a damp, lint-free cloth (not paper). Also

move smoothly on the screen).

clean the rollers on which the ball moves.

 

 

Mouse does not work or is not

Unplug and reconnect the mouse cable to your computer.

detected.

 

 

If the mouse is still not detected, turn off the computer, reconnect the mouse

 

 

cable, and then restart the computer.

 

 

Optical mouse does not track

Place the mouse on a mouse pad or white sheet of paper, or gently wipe the

cursor well.

light sensor lens on the bottom of the mouse with a lint-free cloth (not paper).

 

 

Cursor moves too fast or

Adjust the cursor speed:

too slow.

1

Click the Windows Start Button, Control Panel, Hardware and

 

 

 

Sound, and then Mouse.

 

2

Click the Pointer Options tab.

 

3

Adjust the Motion slider toward Slow or Fast to decrease or increase

 

 

the speed at which the pointer (cursor) responds to mouse movement.

 

4

Click OK.

 

 

 

Power

Symptom

Possible solution

 

 

Computer will not turn on or start.

Ensure that cables connecting the computer to the external power source are plugged in properly.

When the cables connecting the computer to the external power source are plugged in properly and the wall outlet is functioning, the green power supply light on the back of the computer should be on; if the light is not on, refer to the Limited Warranty and Support Guide to contact Support.

If the display (monitor) is blank, the monitor may not be properly connected. Connect the monitor to the computer, plug it in, and turn it on. Refer to the Display (Monitor) troubleshooting section on page 11.

Set the line voltage selection switch to the correct setting for your country/region, or refer to the Limited Warranty and Support Guide to contact Support.

Test the outlet by connecting a different electrical device to the outlet.

Troubleshooting Computer Problems 17

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Contents Troubleshooting and Maintenance Guide USA Table of Contents Repairing Software Problems Creating Data Backup Discs Creating System Recovery DiscsRemoving Unused Programs Running Disk Cleanup manually Running the Disk Cleanup ProgramClick Start Task Manager Running the Disk Defragmenter ProgramUnderstanding Hard Disk Drive Space Checking for Hard Disk Drive ErrorsRecommended Maintenance Schedule Empty Maintain overall Recycle Bin Condition Back up important Create a Restore Files to CD or DVD PointTroubleshooting Computer Problems Symptom Possible solution Click Hardware and Sound, and then Adjust system volumeAudio Click the Windows Start Button and then Computer CD and DVD DrivesVideo Select Search automatically for updated driver software Click Display SettingsDisplay Monitor Hardware AInstallation SymptomHard Disk Drive Under Tasks, click Device Manager Hardware InstallationClick Uninstall a program Internet AccessClick Hardware and Sound Double-clickPhone and Modem OptionsInternet Access Keyboard and Mouse Power Click the Windows Start Button, Control Panel, HardwareClick the Pointer Options tab Click the Windows Start Button, All Programs, Accessories System Tools, and then click Disk CleanupPerformance Applications and files take longer to open or respond Miscellaneous Symptom Possible solutionSoftware Repair Overview Repairing Software ProblemsTurning Off Your Computer Restarting Your ComputerUpdating Drivers Click the Windows Start ButtonMicrosoft System Restore Software Program and Hardware Driver Reinstallation Creating Recovery Discs System RecoveryChoosing Recovery Disc Media Running System Recovery from the Hard Disk Drive System Recovery OptionsStarting System Recovery from system startup Repairing Software Problems Printed
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SR5080CF, SR5088CF, SR5050NX, a1737c, a1750e specifications

The HP SR5213HK, SR5030NX, SR2172NX, SR2168HM, and SR5218HK are part of Hewlett-Packard's versatile lineup of desktop PCs designed to cater to a wide range of computing needs. These models incorporate a host of features, technologies, and characteristics that make them suitable for both everyday use and specific tasks.

The SR5213HK is known for its balanced performance, featuring an AMD Athlon processor and ample RAM. This combination delivers efficient multitasking capabilities, making it ideal for both home and office environments. The system includes integrated graphics, which supports casual gaming and multimedia activities. Furthermore, the SR5213HK comes equipped with a range of connectivity options, including USB ports and an HDMI output for connecting to external displays.

In contrast, the SR5030NX is a performance-driven model that caters to more intensive computing needs. It boasts a powerful Intel Core processor, which enhances processing speed and efficiency. The SR5030NX also features a dedicated graphics card, enabling it to handle graphic-intensive applications, such as video editing and gaming, with ease. The large hard drive capacity serves to store large files and applications, while additional RAM improves overall performance.

The SR2172NX is designed for users who prioritize value and reliability. It comes with a robust AMD processor and sufficient RAM to tackle daily tasks like web browsing, document editing, and streaming media. Its straightforward design and user-friendly interface make it an excellent choice for families and students.

The SR2168HM features a compact design, making it an excellent option for users with limited space. This model boasts decent specifications, including an energy-efficient processor and integrated graphics, making it suitable for everyday computing tasks. The system is also equipped with multiple USB ports for connecting peripherals and external devices.

Lastly, the SR5218HK stands out for its versatility and expandability. This model is designed to grow with the user's needs, featuring ample slots for RAM upgrades and storage expansions. With an efficient processor and adequate dedicated graphics, the SR5218HK is well-suited for various applications, from office work to light gaming and media consumption.

In summary, the HP SR5213HK, SR5030NX, SR2172NX, SR2168HM, and SR5218HK deliver a range of capabilities suited to various user needs. With their combination of reliable performance, efficient designs, and connectivity options, these desktops provide solid computing experiences for both personal and professional applications.
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