HP 9795c (US/CAN), 6619 (AP), 6618 (AP), 8772c (US/CAN), 9734 (AP) Tad, No sound from the speakers

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Troubleshooting: Sound Blaster Live! Value Sound Card User's Guide

Check the following:

The headphones are connected to the Line Out jack.

In the Speaker applet (click the AudioHQ icon on the taskbar, and then click the Speaker icon), make sure the Output field is set to Headphones.

(In the Environment deck of Surround Mixer, make sure that the Speaker entry is Headphones.)

In a 4-speaker configuration, there is no sound from the rear speakers.

Check the following:

The rear speakers are connected to the audio card’s Rear Out jack.

If you are playing sound from one of these sources.

CD Audio

Line In

TAD

Auxiliary (AUX)

Microphone

To solve the problem:

1.In (Surround Mixer's Mixer deck or) Creative Mixer’s Play Control view, make sure the check box of the source being played is unmuted, that is, enabled.

2.In the Record Control view, make sure the corresponding check box is also selected. (For Surround Mixer, select the same source as the record source.)

For example, if you are playing DVD games or movies, make sure in (the Mixer deck of Surround Mixer or) Creative Mixer you unmute the Auxiliary device in the (audio device panel or) Play Control view and select the Auxiliary device in the (record panel or) Record Control view. For more details, see "Connecting Creative PC-DVD" in the section "Setup".

If you have changed environments, go to the Record Control view of Creative Mixer and make sure that the check boxes of your active sources are selected.

(For Surround Mixer, make sure that your active sources are unmuted.)

No sound from the speakers.

To solve the problem:

Check that you have connected your speakers to your card's output.

Check that you have unmuted the correct source in Mixer deck.

If both these conditions have been met and you still do not get any sound, click the red plus sign above the VOL control and check whether the Digital Output Only check box is selected.

If it is, you are in the Digital Output Only mode and so must connect to digital speakers to hear the sound from your audio card.

See the section on Digital Output Only in Surround Mixer’s online help for more information.

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Contents Version July Sound Blaster Live! Value Sound Card Users GuideBack to Contents This Parameter Specifies OverviewCtsyn Environment Variable Blaster Environment VariableCard type. x must be Regulatory Sound Blaster Live! Value Sound Card Users Guide Safety InformationDeclaration of Conformity ComplianceModifications Compliance Manager Creative Labs, Inc June 9 SBECFG.EXE SBESET.EXE SBEGO.EXE File///C/Terrys/safety.htm 1/2/2001 21147 PM Hollywood-Quality Audio Re-creation Features and BenefitsVoice Music Synthesis System RequirementsGetting More Information Setup Sound Blaster Live! Value Sound Card Users Guide File///C/Terrys/instalsw.htm 1/2/2001 21205 PM File///C/Terrys/software.htm 1/2/2001 21224 PM SoundFont Control Configure a Midi BankSoundfont Control dialog box where you configure Midi banks Soundfont Control dialog box where you configure instruments Configure an InstrumentTo specify the caching algorithm SoundFont CachingSoundFont Device Creative KeyboardTest an Instrument Creative MixerCreative Mixer Speaker ControlFile///C/Terrys/audiohq.htm 8 of 10 1/2/2001 21227 PM Environmental Audio Control File///C/Terrys/audiohq.htm 10 of 10 1/2/2001 21227 PM Most common problems encountered by users For This Problem Most Common Problems Go to Section Microsoft Windows NT 4.0 Operating System Uninstalling and Reinstalling the Audio DriversProblems With Sound Problems Installing SoftwareNo sound from the headphones No sound from the speakers TADPanning a source sometimes turns off its sound Insufficient SoundFont Cache Problem with Surround MixerThere is insufficient memory to load SoundFonts Joystick is not working properly in some programs Problems With JoystickResolving I/O Conflicts Joystick port is not workingProblems in Windows NT EMU10K1 FeaturesConnectivity Jacks and connectors on the Sound Blaster Live! Value card File///C/Terrys/connect.htm 2 of 2 1/2/2001 21313 PM File///C/Terrys/pcdvd.htm 1 of 2 1/2/2001 21658 PM Connecting Creative PC-DVD \PROGRA~1\CREATIVE\SBLIVE\DOSDRV Resource Try using Port address MPU-401 Uart Midi interface Input/Output I/O AddressesStereo music synthesizer 388H to 38BH Interrupt Request IRQ Line Direct Memory Access DMA ChannelEnabling/Disabling Gameport Joystick Interface To open an AudioHQ applet from the Sound Blaster menu Enabling/Disabling Other FeaturesTo open an AudioHQ applet from Creative Launcher Creative Launcher Groups OptionsFile///C/Terrys/launcher.htm 2 of 2 1/2/2001 25827 PM Securing the audio card to the PCI expansion slot Installing the Sound CardConnecting other devices Installing Related PeripheralsFile///C/Terrys/installc.htm 3 of 3 1/3/2001 100412 AM File///C/Terrys/position.htm 1/3/2001 100438 AM From the MS-DOS box in Windows Windows 98 Second Edition MS-DOS modeMusic Options Digital Audio Options \PROGRA~1\CREATIVE\SBLIVE\DOSDRV\SBEINIT.COM AUTOEXEC.BAT File SettingsSBECFG.EXE CONFIG.SYS File SettingsFile///C/Terrys/diagnost.htm 1/3/2001 100617 AM SB Live! Experience File///C/Terrys/wavestud.htm 1/3/2001 100657 AM Creative Recorder File///C/Terrys/playcent.htm 1/3/2001 100732 AM File///C/Terrys/ins98nWM.htm 1/3/2001 101449 AM Setting Up Joystick Drivers in Windows NT Installing the SoftwareFile///C/Terrys/inst2000.htm 1/3/2001 101506 AM
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