HP 8290 (US/CAN) manual Utilities Available in the HP Support Center

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Utilities Available in the HP Support Center

SystemWizard Detect, diagnose, and resolve problems with your computer hardware and software. Additional diagnostic databases can be downloaded toll-free by SystemWizard, if needed, to diagnose your problem. If it cannot identify the problem, SystemWizard calls HP (toll-free) and lets the HP support person know what you have tried to do so far. (The phone calls are for HP-supported products only.)

Virus Protection If it is infected with a virus, your system can display any of a number of symptoms. When in doubt, run this utility, especially if you download software from the Internet or use shareware. McAfee® VirusScan™ 95 is run from here.

Hard Drive Three utilities are found here—DriveSpace, ScanDisk, and Disk Defragmenter.

DriveSpace When your hard disk fills up, it will refuse to take more files of a certain size or more. Instead of guessing how much more you can store on the hard disk, run this utility.

ScanDisk As periodic maintenance, it’s good to scan your hard disk for data errors and to check the physical surface of the disk.

Disk Defragmenter When you store and erase files extensively, your hard disk becomes fragmented. Bits and pieces of files can be scattered, instead of being stored in one place. The files are complete when you open them, but the computer takes longer to gather the fragments. Defragment your disk when your system seems to slow down or when you get memory errors.

HP Pavilion Before you got your computer, HP did a backup of your entire system. The backup CD is included with your Recovery CD(s) system in case you need to restore any software that was originally on your computer.

Device Manager Find out what kind of system processor you have, how much RAM you have, and your support ID number. Learn what kind of drives, controllers, ports, keyboard, modem, and display you have. Find out what resources these devices use.

48HP Pavilion PC User’s Guide

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Contents HP Pavilion PC User’s Guide Page Contents Chapter Setting Up Your System Finding a Place for Your ComputerGetting Comfortable Putting Your Computer TogetherYour System is Working If Your System is Not WorkingHP Pavilion PC User’s Guide Starting Out with HP My Software Folder Personal Guide Personal Guide Categories Easy Internet Access HP Pavilion PC User’s Guide HP Support Center HP Support Center Options Software HelpOperating Your Computer Learning Computer Basics Common computerTurning Off Your Computer TipsSuspending Your Computer Using the One-Touch Multimedia Keyboard Keyboard Buttons Knobs, and ControlsHP Pavilion PC User’s Guide Using the Intel Connect Phone and Answering Machine Making a Phone Call Select View TutorialReceiving a Phone Call Letting the Answering Machine Take Calls Playing MessagesUsing the Fax Machine Sending a Fax Sending a fax composed on the Quick Fax notepadRunning Programs and Creating Files Running Software Programs Saving Documents Using Documents and FoldersCreating Folders Moving Documents and Folders Click Files or FoldersAdding New Software Programs to Your Computer Click Control Panel Double-clickAdd/Remove ProgramsRemoving Icons from the Windows 95 Desktop Click Add/RemoveChoose Restart computer in MS-DOS mode Running MS-DOSHP Pavilion PC User’s Guide Troubleshooting Fixing Common ProblemsClick Answering Answering machine I can’t hear messages as they are left Answering machine I can’t record an Outgoing messageClick Error Log Fax and phone I can’t dial outClick Other Number Choose Home Phone or Business Phone Sound My computer doesn’t make any sound Make sure that you have the speakers connected properlyHP Pavilion PC User’s Guide Speakerphone The volume is either too loud or too soft Click TutorialsWindows 95 My program window disappeared Windows 95 My taskbar disappearedGeneral problem I can’t turn on my Computer at all General problem a General Protection Fault error occurred Click Shut Down General problem I need more space on my disk General problem a Non-System Disk error occurred General problem I think my computer has a virus Solving Software Issues Using Online Support DocumentsClick Software Help Click HP Pavilion LibraryUsing System Tools Click HP Pavilion Library Click Online BooksUtilities Available in the HP Support Center Click System Maintenance Click SystemWizard Using SystemWizardCalling HP Support Using the HP Pavilion Recovery CDs Running the HP Pavilion Recovery programUpgrading and Servicing Your Computer K56flex Fax/Modem User’s Guide Connecting Components to Your PC Using Headphones PackardSending Output to a Stereo System Making Audio Recordings to a FileReplacing the Battery Replacing the battery Battery Reconfiguring Keyboard Buttons and the Display Changing the On-screen Display Installing a Dimm Adding More MemoryHP Pavilion PC User’s Guide Removing a Dimm Installing Add-in Cards Installing a CardWhat Is Plug and Play? If the New Card or Device Isn’t WorkingUsing the Bios Setup Program Starting the Bios Setup ProgramBios Settings MainSetting Auto Suspend in the Bios FCC Regulatory and Safety Information Consumer Information and FCC RequirementsStatement of Fax Branding Canada Department of Communication DOC NoticeDOC Statement Canada only Declaration Conformity Declares, that the productAC Power Safety Warning Safety InformationLithium Battery Caution Laser Safety Statement External Television Antenna Grounding Antenna Grounding ReferencePower Lines Lightning ProtectionHP Pavilion PC User’s Guide Index Date, modifying 67 demo Non-System Disk Running 50 using Reformat the hard disk Register Learning. See ABCs HP Pavilion PC User’s Guide