HP 19-2114, 23-p020t, 23-p029c, 23-p017c, 23-p027c, 23-p010 manual Keyboard and mouse wireless, Symptom

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Keyboard and mouse (wireless)

Symptom

Possible solution

Wireless keyboard or mouse does not work or is not detected

●Be sure that you are using the wireless keyboard or wireless mouse within range of the receiver, approximately 10 meters (32 feet) for normal use, and within 30 cm (12 inches) during initial setup or for re-synchronization.

●Be sure that the mouse is not in Suspend mode, which occurs after 20 minutes of inactivity. Click the left mouse button to reactivate the mouse.

●Replace the batteries in the keyboard and/or mouse.

●Re-synchronize the keyboard and mouse to the receiver using the following steps.

The receiver, wireless keyboard, and wireless mouse shown in the following illustrations are examples; your model might vary.

IMPORTANT: During these steps, place the wireless keyboard and wireless mouse on the same level as the receiver, within 30 cm (12 inches) of the receiver, and away from interference from other devices.

1.Disconnect the receiver from a USB port on the computer, and then reconnect it. Your computer model might have a port dedicated to the receiver. If you have a choice, use a USB port on the front of the computer.

2.Confirm that the mouse is on (A), and then press and hold the Connect button (B) on the underside of the mouse for 5 to 10 seconds until the LED on the receiver lights up or stops flashing. The receiver connection session times out after 60 seconds. To confirm that the connection was established, and that the receiver did not time out, move the mouse, and then check for a response on the screen.

3.If the keyboard is not responding, press and hold the Connect button (C) on the underside of the keyboard for 5 to 10 seconds, until the LED on the receiver lights up or stops flashing.

12 Chapter 5 Troubleshooting

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Contents User Guide Product notice Software termsSafety warning notice Iv Safety warning notice Table of contents Operating specifications Select My computer, and then select Warranty and services Getting informationTasks Instructions Getting information Setting up your computer Connecting to the Internet select models only Using the action keys or hot keys Using touch gesturesUsing the keyboard and mouse Navigating the screenNavigating the screen IconDescriptionUsing Windows shortcut keys Computer security features Protecting your computerComputer risk Computer does not start TroubleshootingSymptom Possible solution Select Task ManagerPower Display monitorKeyboard and mouse with cable Keyboard and mouse with cable Keyboard and mouse wireless SymptomUnder Network and Internet, select Connect to the Internet Internet accessSpeakers and sound Then select Network and Sharing CenterSoftware troubleshooting Under Programs, select Uninstall a program Allow the program to continueSystem recovery options System RecoveryChoosing a system recovery method System recovery from the Windows Start screenSystem recovery at system startup System recovery from recovery mediaRecovery media Choosing recovery mediaCreating recovery media Page Maintenance Schedules and tasksCleaning your computer Cleaning proceduresCleaning the keyboard or mouse Using HP PC Hardware Diagnostics Uefi Downloading HP PC Hardware Diagnostics Uefi to a USB deviceSpecifications Operating specificationsHow to get help Where to get helpSupport information Customer support for repairs Before upgrading your hardwareIndex Uefi
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19-2029w, 23-p009, 23-p020t, 19-2014, Beats - 23-n110xt specifications

The HP 19-2013w, 21-h130z, 19-2114, 23-p027c, and 21-h013w are part of HP’s line of all-in-one desktops designed for a variety of computing needs. These models showcase HP's commitment to merging functionality with modern aesthetics, offering users a powerful computing experience in a compact form factor.

The HP 19-2013w features a 19-inch display which delivers crisp visuals, making it ideal for everyday tasks such as browsing, word processing, and multimedia consumption. It is powered by Intel's reliable processors, providing a balanced performance for both casual users and professionals. The model's compact design allows it to fit seamlessly into any environment, saving valuable desk space.

The 21-h130z model steps up in terms of screen real estate with its 21.5-inch display, offering a more immersive viewing experience. This all-in-one desktop comes equipped with HP’s TouchSmart technology, allowing users to interact with their computer more intuitively. The integrated webcam and dual speakers enhance video conferences and entertainment, making it a good choice for those who engage in online meetings or enjoy streaming content.

The HP 19-2114 is another reliable choice, boasting similar attributes to the 19-2013w but with enhancements in processing power and graphics performance. This model is particularly suited for light gaming and multimedia editing, catering to users looking for versatility alongside everyday performance.

The HP 23-p027c ups the ante with a 23-inch Full HD display, offering vibrant colors and sharp detail. It integrates advanced features like multitouch capabilities, enabling users to navigate their systems with ease and efficiency. Additionally, its robust graphics card is perfect for more resource-intensive tasks, delivering a smooth experience whether for gaming or professional applications.

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In conclusion, these HP models cater to a wide array of user needs, balancing design, performance, and innovative technology to enhance everyday computing experiences.
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