HP 19-2110t, 23-p020t, 23-p029c, 23-p017c, 23-p027c, 23-p010, 23-p009, 21-h116 Software troubleshooting

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Software troubleshooting

Symptom

Possible solution

 

 

 

 

 

To resolve software

●

Turn the computer off completely, and then turn it on again.

 

problems, try these

●

Update the drivers. See “Updating device drivers,” in the next entry.

 

methods:

 

 

 

 

 

●

Restore your computer to a configuration that was in use before the software was installed. See "Microsoft

 

 

 

System Restore," in this table.

 

 

●

Reinstall the software program or hardware driver. See “Software program and hardware driver

 

 

 

reinstallation,” in this table.

 

 

●

Erase and reformat the hard drive, and then reinstall the operating system, programs, and drivers. This

 

 

 

process erases all the data files that you have created. See System Recovery on page 16.

 

 

 

 

Updating device

Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one

 

drivers

does not solve your problem.

 

 

1.

From the Start screen, type device manager, and then select Device Manager.

 

 

2.

Select the arrow to expand the list of the type of device you want to update or roll back (for example, DVD/

 

 

 

CD-ROM drives).

 

 

3.

Double-click the specific item (for example, HP DVD Writer 640b).

 

 

4.

Select the Driver tab.

 

 

5.

To update a driver, select Update Driver, and then follow the on-screen instructions.

 

 

 

– or –

 

 

 

To revert to an earlier version of a driver, select Roll Back Driver, and then follow the on-screen instructions.

 

 

 

 

Microsoft System

If you have a problem that might be caused by software that you have installed on your computer, use System

 

Restore

Restore to return the computer to a previous restore point. You can also set restore points manually.

 

 

IMPORTANT: Always use this System Restore procedure before you use the System Recovery program.

 

 

 

 

 

To start a system restore or to add restore points manually:

 

 

1.

Close all open programs.

 

 

2.

From the Start screen, type control panel, and then select Control Panel.

 

 

3.

Select System and Security, select System, and then select System protection.

 

 

4.

Select the System protection tab on the System Properties screen.

 

 

5.

Follow the on-screen instructions.

 

 

 

 

 

14 Chapter 5 Troubleshooting

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Contents User Guide Product notice Software termsSafety warning notice Iv Safety warning notice Table of contents Operating specifications Tasks Instructions Select My computer, and then select Warranty and servicesGetting information Getting information Setting up your computer Connecting to the Internet select models only Using touch gestures Using the keyboard and mouseUsing the action keys or hot keys Navigating the screenNavigating the screen IconDescriptionUsing Windows shortcut keys Computer risk Computer security featuresProtecting your computer Troubleshooting Symptom Possible solutionComputer does not start Select Task ManagerKeyboard and mouse with cable PowerDisplay monitor Keyboard and mouse with cable Keyboard and mouse wireless SymptomInternet access Speakers and soundUnder Network and Internet, select Connect to the Internet Then select Network and Sharing CenterSoftware troubleshooting Under Programs, select Uninstall a program Allow the program to continueSystem Recovery Choosing a system recovery methodSystem recovery options System recovery from the Windows Start screenSystem recovery at system startup System recovery from recovery mediaCreating recovery media Recovery mediaChoosing recovery media Page Maintenance Schedules and tasksCleaning your computer Cleaning proceduresCleaning the keyboard or mouse Using HP PC Hardware Diagnostics Uefi Downloading HP PC Hardware Diagnostics Uefi to a USB deviceSpecifications Operating specificationsSupport information How to get helpWhere to get help Customer support for repairs Before upgrading your hardwareIndex Uefi
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19-2029w, 23-p009, 23-p020t, 19-2014, Beats - 23-n110xt specifications

The HP 19-2013w, 21-h130z, 19-2114, 23-p027c, and 21-h013w are part of HP’s line of all-in-one desktops designed for a variety of computing needs. These models showcase HP's commitment to merging functionality with modern aesthetics, offering users a powerful computing experience in a compact form factor.

The HP 19-2013w features a 19-inch display which delivers crisp visuals, making it ideal for everyday tasks such as browsing, word processing, and multimedia consumption. It is powered by Intel's reliable processors, providing a balanced performance for both casual users and professionals. The model's compact design allows it to fit seamlessly into any environment, saving valuable desk space.

The 21-h130z model steps up in terms of screen real estate with its 21.5-inch display, offering a more immersive viewing experience. This all-in-one desktop comes equipped with HP’s TouchSmart technology, allowing users to interact with their computer more intuitively. The integrated webcam and dual speakers enhance video conferences and entertainment, making it a good choice for those who engage in online meetings or enjoy streaming content.

The HP 19-2114 is another reliable choice, boasting similar attributes to the 19-2013w but with enhancements in processing power and graphics performance. This model is particularly suited for light gaming and multimedia editing, catering to users looking for versatility alongside everyday performance.

The HP 23-p027c ups the ante with a 23-inch Full HD display, offering vibrant colors and sharp detail. It integrates advanced features like multitouch capabilities, enabling users to navigate their systems with ease and efficiency. Additionally, its robust graphics card is perfect for more resource-intensive tasks, delivering a smooth experience whether for gaming or professional applications.

Finally, the HP 21-h013w combines stylish design with features aimed at productivity. With a quad-core processor and ample storage, it ensures smooth multitasking and effective management of files and software. HP's focus on sustainability and energy efficiency is reflected in this model, making it a responsible choice for environmentally conscious consumers.

In conclusion, these HP models cater to a wide array of user needs, balancing design, performance, and innovative technology to enhance everyday computing experiences.
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