HP 705 G1 manual Solving software problems, Delete button, System files may be damaged

Page 208

Unable to connect to the Internet.

Cause

Solution

 

 

 

 

3.

In the Browsing history section on the General tab, click the

 

 

Delete button.

 

4.

Select the Cookies check box and click the Delete button.

 

Windows 8.1:

 

1.

From the Start screen, type c, and then select Control Panel

 

 

from the list of applications.

 

2.

Click Internet Options.

 

3.

In the Browsing history section on the General tab, click the

 

 

Delete button.

 

4.

Select the Cookies check box and click the Delete button.

 

 

 

Cannot automatically launch Internet programs.

 

 

 

 

Cause

Solution

 

 

You must log on to your ISP before some programs will start.

Log on to your ISP and launch the desired program.

 

 

 

Solving software problems

Most software problems occur as a result of the following:

●The application was not installed or configured correctly.

●There is insufficient memory available to run the application.

●There is a conflict between applications.

●Be sure that all the needed device drivers have been installed.

●If you have installed an operating system other than the factory-installed operating system, check to be sure it is supported on the system.

If you encounter software problems, see the applicable solutions listed in the following table.

Computer will not continue and the HP logo does not display.

Cause

Solution

ROM issue - POST error has occurred.

Observe the beeps and LED lights on the front of the computer. See Appendix A, POST error messages on page 200 to determine possible causes.

See the Worldwide Limited Warranty for terms and conditions.

Computer will not continue after HP logo screen displays.

Cause

Solution

System files may be damaged.

In Windows 7, use recovery media to scan hard drive for errors, or use Windows Startup Repair to fix problems that might prevent

198 Chapter 8 Troubleshooting without diagnostics

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Contents Maintenance and Service Guide Product notice Safety warning notice IiiIv Safety warning notice Table of contents Removal and replacement procedures Microtower MT chassis Sata data cableSystem board callouts 100101 102114 116System board callouts 118 120168 169170 173224 225228 230Standard Configuration Features Standard Configuration FeaturesMicrotower Small form factor Product Features Desktop miniFront panel components, microtower Front panel components, microtowerFront panel components, small form factor Front panel components, desktop mini Front panel components, desktop miniRear panel components, microtower Rear panel components, small form factor Rear panel components, small form factorRear panel components, desktop mini Green USB 3.0 Ports blueSerial Number Location Serial Number LocationComputer major components Microtower MT chassis spare partsIllustrated parts catalog Microtower MT chassis spare parts Cables Item Description Front I/O assembly Sata drive power cableSata data cable, 14 inch, 1 straight end, 1 angled end Misc parts USB Wireless Washable Smart card Antenna for use with Wlan cardDescription Hard drives/Solid-state drives DrivesOptical drives Misc boards Item DescriptionSmall Form Factor SFF chassis spare parts Small Form Factor SFF chassis spare partsItem Description Front bezel Bezel blank Illustrated parts catalog Item Description Front I/O assembly Power switch assembly Sata data cable, 19.5 inch, 2 straight endsMisc parts Clamp lock, includes universal cable plate not included USB USB, mini Washable Smart cardDrives Misc boards Power supply, 120W Item Description Access panelDesktop Mini DM chassis spare parts Desktop Mini DM chassis spare parts Mouse USB, laser USB, optical Washable Wireless Item Description Keyboards DescriptionSolid-state drives DriveGenerating static Electrostatic discharge informationRelative Humidity Event 55% 40% 10% Preventing electrostatic damage to equipment Personal grounding methods and equipmentGrounding the work area Static Shielding Protection LevelsOperating guidelines Recommended materials and equipmentGeneral cleaning safety precautions Cleaning the Computer CaseCleaning the keyboard Routine careService considerations Cleaning the monitorCleaning the mouse Power supply fanCables and connectors Lithium coin cell batteryScrews Hard DrivesSerial ATA Hard Drive Characteristics Sata hard drivesSata hard drive cables Smart ATA drivesCable management Removal and replacement procedures Microtower MT chassis Preparation for disassemblyAccess panel Front bezel Optical drive bezel blank Battery TypeType Memory DIMMsDDR3-SDRAM DIMMs Populating Dimm socketsInstalling DIMMs Page Expansion cards Page Page Page Drives DVD±RW drive DVD-ROM drive Blu-ray BD-Writer XL DrivePage Drive positions Removing a slim optical driveInstalling a slim optical drive Removing a hard drive Installing a hard drive Page Page Page Drive power cable Front I/O and power switch assembly Removal and replacement procedures Microtower MT chassis Heat sink Processor Speaker Page Rear chassis fan Power supply Power supply To install the power supply, reverse the removal procedure System boardPage Sys Bd Label Color Component Connector System board calloutsPassword Green Clear system Parallel port Black Optional parallel Jumper Passwords PortFront I/O Black Front I/O/power Input Silver Headphone Switch Output jacks Microphone jacksPreparation for disassembly Access panel Front bezel security Bezel blanks Bezel blanksBattery Type Memory Installing DIMMs Page Expansion card Page Page Page Drives Installing and Removing Drives Page Removing a 3.5-inch device Installing a 3.5-inch device Page Page Removing a slim optical drive Installing a slim optical drive Page Removing and replacing a 3.5-inch hard drive Page Page Removing a 2.5-inch hard drive Page Drive power cable To install the baffle, reverse the removal procedure Baffle BaffleHood sensor Front I/O assembly Page Page Power switch Power switch Speaker Heat sink Page Page Processor Page Power supply Page System board Page System board callouts DIMM2 Using the Small Form Factor Computer in a Tower Orientation Removal and replacement procedures desktop mini DM chassis Access panel Hard drive Page Page Speaker Page Front bezel DDR3-SDRAM SODIMMs SODIMMsGB, PC3-12800, Sodimm Populating Sodimm sockets Description System Board Label Socket ColorSODIMM1 socket, Channel B SODIMM3 socket, Channel aReplacing SODIMMs Page Replacing the battery Type Page Heat sink Processor Fan Drive cage Page Wlan module Page Solid-state drive Page External antennas select models only External antennas select models onlyPage Page Remove the solid-state drive M.2 solid-state drive on Updating Smbios Information System ID Setup Setup Field Name Comment LabelSys Bd Label Color Component Wlan antennas Page Page Page Changing from desktop to tower configuration Computer Setup F10 Utility Computer Setup F10 UtilitiesUsing Computer Setup F10 Utilities Computer Setup-File Computer Setup-Storage Computer Setup F10 UtilityComputer Setup-Security Network Boot Master Boot SecurityDevice Security USB SecuritySecure Boot ConfigurationLegacy Support to disabled System Security theseComputer Setup-Power Hardware PowerOption Description ManagementComputer Setup-Advanced Power-On OptionsBios Power-On OptionPCI VGA Configuration Using the Dash Terminal Type optionConnected Bios Bus OptionsRecovering the Configuration Settings Safety and comfort Before you call for technical support Troubleshooting without diagnosticsHelpful hints Solving general problems Computer will not respond to keyboard or mouse CauseSolving general problems Apps icon Poor performance Cause SolutionUnder Windows System, click Run Solving power problems Processor thermal protection activatedPower supply shuts down intermittently Cause Solution Solving hard drive problems Solving hard drive problemsNonsystem disk/NTLDR missing message Cause Solution Storage Boot Order listComputer will not boot from hard drive Cause Solution Storage Boot OrderSolving media card reader problems Solving media card reader problemsCan not write to the media card Cause Solving display problems Inserted media card has boot capabilityBlank screen no video Cause Solution To the electrical outletSolving display problems Blank screen no video CauseDim characters Cause Solution Install the video drivers included in the upgrade kitBe sure the monitor cable is securely connected to Monitor needs to be degaussedImage is not centered Cause Solution Position may need adjustmentNo Connection, Check Signal Cable displays on screen Cause Horizontal or vertical position of the imageCertain typed symbols do not appear correct Cause Solving audio problemsSound cuts in and out Cause Solution Solving audio problems Solving printer problems Printer will not print Cause SolutionLine-in jack is not functioning properly Cause Control Panel , and then select Device ManagerSolving keyboard and mouse problems Solving keyboard and mouse problemsPrinter prints garbled information Cause Solution Make the proper network connections to the printerKeyboard connector is not properly connected Program in use has stopped responding to commandsShut down the computer using the keyboard Computer, and then restart the computerSolving Hardware Installation Problems Solving Hardware Installation ProblemsThat pins in the connector are not bent down Mouse may need repairComputer will not start Cause Solution Solving Network Problems Solving Network ProblemsNetwork status link light never flashes Cause Solution Correct operating mode Diagnostics reports a failure Cause SolutionSettings for the board Cable CorrectlySolving memory problems New network card will not boot Cause SolutionSolving memory problems Out of memory error CauseMemory count during Post is wrong Cause Solution Insufficient memory error during operation Cause SolutionComputer Setup utility Solving CD-ROM and DVD problemsSecurity Network Boot Movie will not play in the DVD drive Cause Solution Solving CD-ROM and DVD problemsCannot eject compact disc tray-load unit Cause Solving USB flash drive problems USB flash drive not found identified Cause SolutionSystem will not boot from USB flash drive Cause Solution Security USB SecuritySolving Internet access problems Solving front panel component problemsSolving front panel component problems Solving software problems Delete buttonLog on to your ISP and launch the desired program System files may be damagedAdvanced startup, click Restart now Solving software problemsSelect Automatic Repair Post numeric codes and text messages Post error messagesControl panel message Description Recommended action Download to Disable to prevent PXE Post numeric codes and text messagesFlash Screen Image Corrupted Flash Screen image has errors ECC Memory Module Detected ECCEnsure that none of the keys are DepressedPower Supply fan not detected Reseat power supply fanReconfigure card resources and/or run Computer Setup or Windows utilitiesSata Cabling Error One or more Sata devices are improperly Reboot the computerFunctionality contained in the system Bios System Bios versionActivity Beeps Possible cause Recommended action Causing the failure. Continue adding devices Pre-video graphics error For systems with a graphics cardRed Power LED flashes seven Times, once every second Unable to bootPress and hold the power button for less than Check that both power supply cables areReplace the power button harness. If Problem persists, replace the system boardPassword security and resetting Cmos Resetting the password jumperChanging a Setup or Power-On password Clearing and resetting the Cmos Deleting a Setup or Power-On passwordPress Enter Page Why run HP PC Hardware Diagnostics How to access and run HP PC Hardware DiagnosticsDiagnostic section, click HP Uefi Support Environment Creating recovery media and backups Restoring and recovering using Windows toolsUsing Reset when the system is not responding Select Reset Follow the on-screen instructions to continueBacking up, restoring, and recovering in Windows Creating recovery media Click All ProgramsTo create recovery discs Close all open programs To create the Windows DVD System backup and recoverySystem Restore Follow the on-screen instructions to set up your backupSystem Recovery System Recovery when Windows is respondingSystem Recovery when Windows is not responding Select Install now Page Japanese Power Cord Requirements General RequirementsCountry-Specific Requirements Country-Specific RequirementsCountry Accrediting Agency Statement of Volatility Appendix B Statement of VolatilityEnter the F10 setup utility MT Specifications Appendix C SpecificationsPlus Platinum MT SpecificationsRated Input Current Current Leakage Nfpa 240W active PFC 240W active PFC 280W active PFC 87/90/87% efficient at240W active PFC 89/91/90% efficient at 280W active PFC 280W active PFC 90/92/89% efficient atDM Specifications DM SpecificationsApproximate Weight Temperature Range DC OutputDisassembly preparation 205 Illustrated Processor removal Audio problems 182Drive cage removal Hard drive removalFront panel problems 197 Downloading DM removal and replacementHP Recovery Disc Creator, using Fan, MT InstallationRecovery discs, steps for creating Removal and replacement DM batteryMedia card reader Socket population 42, 78MT heat sink MT power supply SFF front bezel SFF front I/O, power switch Assembly 103SFF power supply 114 SFF power switch 106 SFF processor 112 MT battery blank MT bezel blankCreating backups 217 Creating system restore pointsFlash drive 218 System Recovery 220 DM removal and replacement Wlan module Index
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705 G1 specifications

The HP 705 G1 is a versatile and robust tablet designed for professionals who require mobility without compromising performance. Part of HP's Elite series, this device combines power, flexibility, and security, making it an ideal option for business users and field professionals.

One of the standout features of the HP 705 G1 is its lightweight and portable design. Weighing just 1.5 pounds and featuring a thin profile, this tablet can easily be carried around, making it suitable for users on the go. The device boasts a 7-inch display, providing a vibrant resolution that is ideal for reading documents, browsing the web, or reviewing presentations. The touchscreen interface enhances user interaction and makes navigating through applications seamless.

Performance-wise, the HP 705 G1 is powered by an efficient AMD processor, which ensures fast and reliable operation for multitasking and demanding applications. With options for RAM configurations, users have the flexibility to choose the model that best suits their needs, whether for simple tasks or more intensive workloads. Furthermore, the tablet supports various storage options, including solid-state drives, ensuring quick boot times and swift data retrieval.

Security is a top priority for any business device, and the HP 705 G1 excels in this area. Equipped with advanced security features, including a fingerprint reader and TPM (Trusted Platform Module), it provides a secure environment for sensitive data. Additionally, HP's security software helps protect the device from malware and unauthorized access.

The HP 705 G1 is also designed for connectivity, featuring multiple ports, including USB, HDMI, and headphone jacks, facilitating easy connection to peripherals and external displays. Moreover, it supports Wi-Fi and Bluetooth, allowing for seamless networking and paired device connections.

Battery life is another important aspect of the HP 705 G1. The tablet offers impressive run times, ensuring that professionals can work throughout the day without needing to recharge frequently.

In conclusion, the HP 705 G1 is a well-rounded tablet that combines a lightweight design, strong performance, robust security features, and connectivity solutions. It is an excellent choice for mobile professionals seeking a reliable device that can adapt to their dynamic work environment. Whether in the office or on the move, the HP 705 G1 is designed to meet the demands of today’s workforce.
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