HP 705 G1 Nonsystem disk/NTLDR missing message Cause Solution, Storage Boot Order list, Security

Page 186

Nonsystem disk/NTLDR missing message.

Cause

Solution

 

 

 

The system is trying to start from the hard drive but the hard

Perform Drive Protection System (DPS) testing in system

drive may have been damaged.

 

ROM.

 

 

 

System files missing or not properly installed.

1.

Insert bootable media and restart the computer.

 

2.

Boot to the windows installation media and select the

 

 

recovery option. If only a restore kit is available, then select

 

 

the File Backup Program option, and then restore the

 

 

system.

 

3.

Install system files for the appropriate operating system.

 

 

Hard drive boot has been disabled in Computer Setup.

Run the Computer Setup utility and enable the hard drive entry in

 

the Storage > Boot Order list.

 

 

Bootable hard drive is not attached as first in a multi-hard drive

If attempting to boot from a hard drive, ensure it is attached to

configuration.

the system board dark blue SATA connector.

 

 

Bootable hard drive is not listed first in the Boot Order.

Run the Computer Setup utility and select Storage > Boot Order

 

and ensure the bootable hard drive is listed immediately under

 

the Hard Drive entry.

 

 

 

Computer will not boot from hard drive.

 

 

 

 

Cause

Solution

 

 

 

The device is attached to a SATA port that has been hidden in

1.

Check SATA cable connections.

Computer Setup.

2.

Run the Computer Setup utility and ensure Device Available

 

 

 

is selected for the device's SATA port in Security > Device

 

 

Security.

 

 

Boot order is not correct.

Run the Computer Setup utility and change boot sequence in

 

Storage > Boot Order.

 

 

Hard Drive's “Emulation Type” is set to “None.” (some models)

Run the Computer Setup utility and change the “Emulation Type”

 

to “Hard Disk” in the device's details under Storage > Device

 

Configuration.

 

 

Hard drive is damaged.

Observe if the front panel Power LED is blinking RED and if any

 

beeps are heard. See Appendix A, POST error messages

 

on page 200 to determine possible causes for the blinking red

 

and beep codes.

 

See the Worldwide Limited Warranty for terms and conditions.

 

 

 

Computer seems to be locked up.

 

 

 

 

Cause

Solution

 

 

 

Program in use has stopped responding to commands.

1.

Use the task manager to close programs that do not

 

 

respond.

 

2.

Attempt the normal Windows “Shut Down” procedure. If this

 

 

fails, press the power button for four or more seconds to

 

 

turn off the power. To restart the computer, press the

 

 

power button again.

 

 

 

176 Chapter 8 Troubleshooting without diagnostics

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Contents Maintenance and Service Guide Product notice Safety warning notice IiiIv Safety warning notice Table of contents Removal and replacement procedures Microtower MT chassis Sata data cable101 System board callouts100 102System board callouts 118 114116 120170 168169 173228 224225 230Standard Configuration Features Standard Configuration FeaturesMicrotower Small form factor Product Features Desktop miniFront panel components, microtower Front panel components, microtowerFront panel components, small form factor Front panel components, desktop mini Front panel components, desktop miniRear panel components, microtower Rear panel components, small form factor Rear panel components, small form factorRear panel components, desktop mini Green USB 3.0 Ports blueSerial Number Location Serial Number LocationMicrotower MT chassis spare parts Computer major componentsIllustrated parts catalog Microtower MT chassis spare parts Item Description Front I/O assembly Sata drive power cable CablesSata data cable, 14 inch, 1 straight end, 1 angled end Misc parts USB Wireless Washable Smart card Antenna for use with Wlan cardDrives Description Hard drives/Solid-state drivesOptical drives Misc boards Item DescriptionSmall Form Factor SFF chassis spare parts Small Form Factor SFF chassis spare partsItem Description Front bezel Bezel blank Illustrated parts catalog Item Description Front I/O assembly Power switch assembly Sata data cable, 19.5 inch, 2 straight endsMisc parts Clamp lock, includes universal cable plate not included USB USB, mini Washable Smart cardDrives Misc boards Item Description Access panel Power supply, 120WDesktop Mini DM chassis spare parts Desktop Mini DM chassis spare parts Mouse USB, laser USB, optical Washable Wireless Solid-state drives Item Description KeyboardsDescription DriveElectrostatic discharge information Generating staticRelative Humidity Event 55% 40% 10% Grounding the work area Preventing electrostatic damage to equipmentPersonal grounding methods and equipment Static Shielding Protection LevelsOperating guidelines Recommended materials and equipmentCleaning the keyboard General cleaning safety precautionsCleaning the Computer Case Routine careCleaning the mouse Service considerationsCleaning the monitor Power supply fanScrews Cables and connectorsLithium coin cell battery Hard DrivesSata hard drive cables Serial ATA Hard Drive CharacteristicsSata hard drives Smart ATA drivesCable management Removal and replacement procedures Microtower MT chassis Preparation for disassemblyAccess panel Front bezel Optical drive bezel blank Battery TypeType DDR3-SDRAM DIMMs MemoryDIMMs Populating Dimm socketsInstalling DIMMs Page Expansion cards Page Page Page Drives DVD±RW drive DVD-ROM drive Blu-ray BD-Writer XL DrivePage Drive positions Removing a slim optical driveInstalling a slim optical drive Removing a hard drive Installing a hard drive Page Page Page Drive power cable Front I/O and power switch assembly Removal and replacement procedures Microtower MT chassis Heat sink Processor Speaker Page Rear chassis fan Power supply Power supply To install the power supply, reverse the removal procedure System boardPage Sys Bd Label Color Component Connector System board calloutsFront I/O Black Front I/O/power Password Green Clear systemParallel port Black Optional parallel Jumper Passwords Port Input Silver Headphone Switch Output jacks Microphone jacksPreparation for disassembly Access panel Front bezel security Bezel blanks Bezel blanksBattery Type Memory Installing DIMMs Page Expansion card Page Page Page Drives Installing and Removing Drives Page Removing a 3.5-inch device Installing a 3.5-inch device Page Page Removing a slim optical drive Installing a slim optical drive Page Removing and replacing a 3.5-inch hard drive Page Page Removing a 2.5-inch hard drive Page Drive power cable To install the baffle, reverse the removal procedure Baffle BaffleHood sensor Front I/O assembly Page Page Power switch Power switch Speaker Heat sink Page Page Processor Page Power supply Page System board Page System board callouts DIMM2 Using the Small Form Factor Computer in a Tower Orientation Removal and replacement procedures desktop mini DM chassis Access panel Hard drive Page Page Speaker Page Front bezel SODIMMs DDR3-SDRAM SODIMMsGB, PC3-12800, Sodimm SODIMM1 socket, Channel B Populating Sodimm socketsDescription System Board Label Socket Color SODIMM3 socket, Channel aReplacing SODIMMs Page Replacing the battery Type Page Heat sink Processor Fan Drive cage Page Wlan module Page Solid-state drive Page External antennas select models only External antennas select models onlyPage Page Remove the solid-state drive M.2 solid-state drive on Updating Smbios Information System ID Setup Setup Field Name Comment LabelSys Bd Label Color Component Wlan antennas Page Page Page Changing from desktop to tower configuration Computer Setup F10 Utility Computer Setup F10 UtilitiesUsing Computer Setup F10 Utilities Computer Setup-File Computer Setup-Storage Computer Setup F10 UtilityComputer Setup-Security Device Security Network BootMaster Boot Security USB SecurityLegacy Support to disabled Secure BootConfiguration System Security theseOption Description Computer Setup-PowerHardware Power ManagementBios Power-On Computer Setup-AdvancedPower-On Options OptionConnected Bios PCI VGA ConfigurationUsing the Dash Terminal Type option Bus OptionsRecovering the Configuration Settings Safety and comfort Before you call for technical support Troubleshooting without diagnosticsHelpful hints Solving general problems Computer will not respond to keyboard or mouse CauseSolving general problems Poor performance Cause Solution Apps iconUnder Windows System, click Run Solving power problems Processor thermal protection activatedPower supply shuts down intermittently Cause Solution Solving hard drive problems Solving hard drive problemsComputer will not boot from hard drive Cause Solution Nonsystem disk/NTLDR missing message Cause SolutionStorage Boot Order list Storage Boot OrderSolving media card reader problems Solving media card reader problemsCan not write to the media card Cause Blank screen no video Cause Solution Solving display problemsInserted media card has boot capability To the electrical outletSolving display problems Blank screen no video CauseBe sure the monitor cable is securely connected to Dim characters Cause SolutionInstall the video drivers included in the upgrade kit Monitor needs to be degaussedNo Connection, Check Signal Cable displays on screen Cause Image is not centered Cause SolutionPosition may need adjustment Horizontal or vertical position of the imageSolving audio problems Certain typed symbols do not appear correct CauseSound cuts in and out Cause Solution Solving audio problems Line-in jack is not functioning properly Cause Solving printer problemsPrinter will not print Cause Solution Control Panel , and then select Device ManagerPrinter prints garbled information Cause Solution Solving keyboard and mouse problemsSolving keyboard and mouse problems Make the proper network connections to the printerShut down the computer using the keyboard Keyboard connector is not properly connectedProgram in use has stopped responding to commands Computer, and then restart the computerThat pins in the connector are not bent down Solving Hardware Installation ProblemsSolving Hardware Installation Problems Mouse may need repairComputer will not start Cause Solution Solving Network Problems Solving Network ProblemsNetwork status link light never flashes Cause Solution Settings for the board Correct operating modeDiagnostics reports a failure Cause Solution Cable CorrectlySolving memory problems New network card will not boot Cause SolutionMemory count during Post is wrong Cause Solution Solving memory problemsOut of memory error Cause Insufficient memory error during operation Cause SolutionSolving CD-ROM and DVD problems Computer Setup utilitySecurity Network Boot Solving CD-ROM and DVD problems Movie will not play in the DVD drive Cause SolutionCannot eject compact disc tray-load unit Cause System will not boot from USB flash drive Cause Solution Solving USB flash drive problemsUSB flash drive not found identified Cause Solution Security USB SecuritySolving front panel component problems Solving Internet access problemsSolving front panel component problems Log on to your ISP and launch the desired program Solving software problemsDelete button System files may be damagedSolving software problems Advanced startup, click Restart nowSelect Automatic Repair Post error messages Post numeric codes and text messagesControl panel message Description Recommended action Download to Disable to prevent PXE Post numeric codes and text messagesEnsure that none of the keys are Flash Screen Image Corrupted Flash Screen image has errorsECC Memory Module Detected ECC DepressedReconfigure card resources and/or run Power Supply fan not detectedReseat power supply fan Computer Setup or Windows utilitiesFunctionality contained in the system Bios Sata Cabling Error One or more Sata devices are improperlyReboot the computer System Bios versionActivity Beeps Possible cause Recommended action Red Power LED flashes seven Causing the failure. Continue adding devicesPre-video graphics error For systems with a graphics card Times, once every second Unable to bootReplace the power button harness. If Press and hold the power button for less thanCheck that both power supply cables are Problem persists, replace the system boardPassword security and resetting Cmos Resetting the password jumperChanging a Setup or Power-On password Deleting a Setup or Power-On password Clearing and resetting the CmosPress Enter Page Why run HP PC Hardware Diagnostics How to access and run HP PC Hardware DiagnosticsDiagnostic section, click HP Uefi Support Environment Creating recovery media and backups Restoring and recovering using Windows toolsUsing Reset when the system is not responding Select Reset Follow the on-screen instructions to continueBacking up, restoring, and recovering in Windows Creating recovery media Click All ProgramsTo create recovery discs Close all open programs To create the Windows DVD System backup and recoverySystem Restore Follow the on-screen instructions to set up your backupSystem Recovery System Recovery when Windows is respondingSystem Recovery when Windows is not responding Select Install now Page Japanese Power Cord Requirements General RequirementsCountry-Specific Requirements Country-Specific RequirementsCountry Accrediting Agency Statement of Volatility Appendix B Statement of VolatilityEnter the F10 setup utility MT Specifications Appendix C SpecificationsMT Specifications Plus PlatinumRated Input Current Current Leakage Nfpa 240W active PFC 89/91/90% efficient at 240W active PFC240W active PFC 280W active PFC 87/90/87% efficient at 280W active PFC 280W active PFC 90/92/89% efficient atApproximate Weight Temperature Range DM SpecificationsDM Specifications DC OutputDrive cage removal Disassembly preparation205 Illustrated Processor removal Audio problems 182 Hard drive removalHP Recovery Disc Creator, using Front panel problems 197Downloading DM removal and replacement Fan, MT InstallationMedia card reader Recovery discs, steps for creatingRemoval and replacement DM battery Socket population 42, 78SFF power supply 114 SFF power switch 106 SFF processor 112 MT heat sink MT power supplySFF front bezel SFF front I/O, power switch Assembly 103 MT battery blank MT bezel blankFlash drive 218 System Recovery 220 Creating backups 217Creating system restore points DM removal and replacement Wlan module Index
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705 G1 specifications

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