HP 705 G1 168, 169, 170, 173, 175, 177, 178, 182, 184, 185, 187, 189, 192, 194, 196, 197, 198

Page 9

8 Troubleshooting without diagnostics

168

Safety and comfort

168

Before you call for technical support

168

Helpful hints

169

Solving general problems

170

Solving power problems

173

Solving hard drive problems

175

Solving media card reader problems

177

Solving display problems

178

Solving audio problems

182

Solving printer problems

184

Solving keyboard and mouse problems

185

Solving Hardware Installation Problems

187

Solving Network Problems

189

Solving memory problems

192

Solving CD-ROM and DVD problems

194

Solving USB flash drive problems

196

Solving front panel component problems

197

Solving Internet access problems

197

Solving software problems

198

9 POST error messages

200

POST numeric codes and text messages

200

Interpreting POST diagnostic front panel LEDs and audible codes

205

10 Password security and resetting CMOS

208

Resetting the password jumper

208

Changing a Setup or Power-On password

209

Deleting a Setup or Power-On password

210

Clearing and resetting the CMOS

210

11 HP PC Hardware Diagnostics

212

Why run HP PC Hardware Diagnostics

212

How to access and run HP PC Hardware Diagnostics

212

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device

212

12 System backup and recovery

214

Backing up, restoring, and recovering in Windows 8.1 or Windows 8

214

Creating recovery media and backups

214

Restoring and recovering using Windows tools

214

ix

Image 9
Contents Maintenance and Service Guide Product notice Iii Safety warning noticeIv Safety warning notice Table of contents Sata data cable Removal and replacement procedures Microtower MT chassis100 System board callouts101 102116 114System board callouts 118 120169 168170 173225 224228 230Standard Configuration Features Standard Configuration FeaturesMicrotower Small form factor Desktop mini Product FeaturesFront panel components, microtower Front panel components, microtowerFront panel components, small form factor Front panel components, desktop mini Front panel components, desktop miniRear panel components, microtower Rear panel components, small form factor Rear panel components, small form factorGreen USB 3.0 Ports blue Rear panel components, desktop miniSerial Number Location Serial Number LocationMicrotower MT chassis spare parts Computer major componentsIllustrated parts catalog Microtower MT chassis spare parts Item Description Front I/O assembly Sata drive power cable CablesSata data cable, 14 inch, 1 straight end, 1 angled end Misc parts Antenna for use with Wlan card USB Wireless Washable Smart cardDrives Description Hard drives/Solid-state drivesOptical drives Item Description Misc boardsSmall Form Factor SFF chassis spare parts Small Form Factor SFF chassis spare partsItem Description Front bezel Bezel blank Illustrated parts catalog Sata data cable, 19.5 inch, 2 straight ends Item Description Front I/O assembly Power switch assemblyMisc parts USB USB, mini Washable Smart card Clamp lock, includes universal cable plate not includedDrives Misc boards Item Description Access panel Power supply, 120WDesktop Mini DM chassis spare parts Desktop Mini DM chassis spare parts Mouse USB, laser USB, optical Washable Wireless Description Item Description KeyboardsSolid-state drives DriveElectrostatic discharge information Generating staticRelative Humidity Event 55% 40% 10% Personal grounding methods and equipment Preventing electrostatic damage to equipmentGrounding the work area Static Shielding Protection LevelsRecommended materials and equipment Operating guidelinesCleaning the Computer Case General cleaning safety precautionsCleaning the keyboard Routine careCleaning the monitor Service considerationsCleaning the mouse Power supply fanLithium coin cell battery Cables and connectorsScrews Hard DrivesSata hard drives Serial ATA Hard Drive CharacteristicsSata hard drive cables Smart ATA drivesCable management Preparation for disassembly Removal and replacement procedures Microtower MT chassisAccess panel Front bezel Optical drive bezel blank Type BatteryType DIMMs MemoryDDR3-SDRAM DIMMs Populating Dimm socketsInstalling DIMMs Page Expansion cards Page Page Page DVD±RW drive DVD-ROM drive Blu-ray BD-Writer XL Drive DrivesPage Removing a slim optical drive Drive positionsInstalling a slim optical drive Removing a hard drive Installing a hard drive Page Page Page Drive power cable Front I/O and power switch assembly Removal and replacement procedures Microtower MT chassis Heat sink Processor Speaker Page Rear chassis fan Power supply Power supply System board To install the power supply, reverse the removal procedurePage System board callouts Sys Bd Label Color Component ConnectorParallel port Black Optional parallel Jumper Passwords Port Password Green Clear systemFront I/O Black Front I/O/power Input Silver Headphone Switch Output jacks Microphone jacksPreparation for disassembly Access panel Front bezel security Bezel blanks Bezel blanksBattery Type Memory Installing DIMMs Page Expansion card Page Page Page Drives Installing and Removing Drives Page Removing a 3.5-inch device Installing a 3.5-inch device Page Page Removing a slim optical drive Installing a slim optical drive Page Removing and replacing a 3.5-inch hard drive Page Page Removing a 2.5-inch hard drive Page Drive power cable Baffle To install the baffle, reverse the removal procedure BaffleHood sensor Front I/O assembly Page Page Power switch Power switch Speaker Heat sink Page Page Processor Page Power supply Page System board Page System board callouts DIMM2 Using the Small Form Factor Computer in a Tower Orientation Removal and replacement procedures desktop mini DM chassis Access panel Hard drive Page Page Speaker Page Front bezel SODIMMs DDR3-SDRAM SODIMMsGB, PC3-12800, Sodimm Description System Board Label Socket Color Populating Sodimm socketsSODIMM1 socket, Channel B SODIMM3 socket, Channel aReplacing SODIMMs Page Replacing the battery Type Page Heat sink Processor Fan Drive cage Page Wlan module Page Solid-state drive Page External antennas select models only External antennas select models onlyPage Page Remove the solid-state drive M.2 solid-state drive on Updating Smbios Information Setup Field Name Comment Label System ID SetupSys Bd Label Color Component Wlan antennas Page Page Page Changing from desktop to tower configuration Computer Setup F10 Utilities Computer Setup F10 UtilityUsing Computer Setup F10 Utilities Computer Setup-File Computer Setup F10 Utility Computer Setup-StorageComputer Setup-Security Master Boot Security Network BootDevice Security USB SecurityConfiguration Secure BootLegacy Support to disabled System Security theseHardware Power Computer Setup-PowerOption Description ManagementPower-On Options Computer Setup-AdvancedBios Power-On OptionUsing the Dash Terminal Type option PCI VGA ConfigurationConnected Bios Bus OptionsRecovering the Configuration Settings Troubleshooting without diagnostics Safety and comfort Before you call for technical supportHelpful hints Computer will not respond to keyboard or mouse Cause Solving general problemsSolving general problems Poor performance Cause Solution Apps iconUnder Windows System, click Run Processor thermal protection activated Solving power problemsPower supply shuts down intermittently Cause Solution Solving hard drive problems Solving hard drive problemsStorage Boot Order list Nonsystem disk/NTLDR missing message Cause SolutionComputer will not boot from hard drive Cause Solution Storage Boot OrderSolving media card reader problems Solving media card reader problemsCan not write to the media card Cause Inserted media card has boot capability Solving display problemsBlank screen no video Cause Solution To the electrical outletBlank screen no video Cause Solving display problemsInstall the video drivers included in the upgrade kit Dim characters Cause SolutionBe sure the monitor cable is securely connected to Monitor needs to be degaussedPosition may need adjustment Image is not centered Cause SolutionNo Connection, Check Signal Cable displays on screen Cause Horizontal or vertical position of the imageSolving audio problems Certain typed symbols do not appear correct CauseSound cuts in and out Cause Solution Solving audio problems Printer will not print Cause Solution Solving printer problemsLine-in jack is not functioning properly Cause Control Panel , and then select Device ManagerSolving keyboard and mouse problems Solving keyboard and mouse problemsPrinter prints garbled information Cause Solution Make the proper network connections to the printerProgram in use has stopped responding to commands Keyboard connector is not properly connectedShut down the computer using the keyboard Computer, and then restart the computerSolving Hardware Installation Problems Solving Hardware Installation ProblemsThat pins in the connector are not bent down Mouse may need repairComputer will not start Cause Solution Solving Network Problems Solving Network ProblemsNetwork status link light never flashes Cause Solution Diagnostics reports a failure Cause Solution Correct operating modeSettings for the board Cable CorrectlyNew network card will not boot Cause Solution Solving memory problemsOut of memory error Cause Solving memory problemsMemory count during Post is wrong Cause Solution Insufficient memory error during operation Cause SolutionSolving CD-ROM and DVD problems Computer Setup utilitySecurity Network Boot Solving CD-ROM and DVD problems Movie will not play in the DVD drive Cause SolutionCannot eject compact disc tray-load unit Cause USB flash drive not found identified Cause Solution Solving USB flash drive problemsSystem will not boot from USB flash drive Cause Solution Security USB SecuritySolving front panel component problems Solving Internet access problemsSolving front panel component problems Delete button Solving software problemsLog on to your ISP and launch the desired program System files may be damagedSolving software problems Advanced startup, click Restart nowSelect Automatic Repair Post error messages Post numeric codes and text messagesControl panel message Description Recommended action Post numeric codes and text messages Download to Disable to prevent PXEECC Memory Module Detected ECC Flash Screen Image Corrupted Flash Screen image has errorsEnsure that none of the keys are DepressedReseat power supply fan Power Supply fan not detectedReconfigure card resources and/or run Computer Setup or Windows utilitiesReboot the computer Sata Cabling Error One or more Sata devices are improperlyFunctionality contained in the system Bios System Bios versionActivity Beeps Possible cause Recommended action Pre-video graphics error For systems with a graphics card Causing the failure. Continue adding devicesRed Power LED flashes seven Times, once every second Unable to bootCheck that both power supply cables are Press and hold the power button for less thanReplace the power button harness. If Problem persists, replace the system boardResetting the password jumper Password security and resetting CmosChanging a Setup or Power-On password Deleting a Setup or Power-On password Clearing and resetting the CmosPress Enter Page How to access and run HP PC Hardware Diagnostics Why run HP PC Hardware DiagnosticsDiagnostic section, click HP Uefi Support Environment Restoring and recovering using Windows tools Creating recovery media and backupsSelect Reset Follow the on-screen instructions to continue Using Reset when the system is not respondingBacking up, restoring, and recovering in Windows Click All Programs Creating recovery mediaTo create the Windows DVD System backup and recovery To create recovery discs Close all open programsFollow the on-screen instructions to set up your backup System RestoreSystem Recovery when Windows is responding System RecoverySystem Recovery when Windows is not responding Select Install now Page General Requirements Japanese Power Cord RequirementsCountry-Specific Requirements Country-Specific RequirementsCountry Accrediting Agency Appendix B Statement of Volatility Statement of VolatilityEnter the F10 setup utility Appendix C Specifications MT SpecificationsMT Specifications Plus PlatinumRated Input Current Current Leakage Nfpa 240W active PFC 280W active PFC 87/90/87% efficient at 240W active PFC240W active PFC 89/91/90% efficient at 280W active PFC 280W active PFC 90/92/89% efficient atDM Specifications DM SpecificationsApproximate Weight Temperature Range DC Output205 Illustrated Processor removal Audio problems 182 Disassembly preparationDrive cage removal Hard drive removalDownloading DM removal and replacement Front panel problems 197HP Recovery Disc Creator, using Fan, MT InstallationRemoval and replacement DM battery Recovery discs, steps for creatingMedia card reader Socket population 42, 78SFF front bezel SFF front I/O, power switch Assembly 103 MT heat sink MT power supplySFF power supply 114 SFF power switch 106 SFF processor 112 MT battery blank MT bezel blankCreating system restore points Creating backups 217Flash drive 218 System Recovery 220 DM removal and replacement Wlan module Index
Related manuals
Manual 33 pages 18.72 Kb Manual 46 pages 1.69 Kb

705 G1 specifications

The HP 705 G1 is a versatile and robust tablet designed for professionals who require mobility without compromising performance. Part of HP's Elite series, this device combines power, flexibility, and security, making it an ideal option for business users and field professionals.

One of the standout features of the HP 705 G1 is its lightweight and portable design. Weighing just 1.5 pounds and featuring a thin profile, this tablet can easily be carried around, making it suitable for users on the go. The device boasts a 7-inch display, providing a vibrant resolution that is ideal for reading documents, browsing the web, or reviewing presentations. The touchscreen interface enhances user interaction and makes navigating through applications seamless.

Performance-wise, the HP 705 G1 is powered by an efficient AMD processor, which ensures fast and reliable operation for multitasking and demanding applications. With options for RAM configurations, users have the flexibility to choose the model that best suits their needs, whether for simple tasks or more intensive workloads. Furthermore, the tablet supports various storage options, including solid-state drives, ensuring quick boot times and swift data retrieval.

Security is a top priority for any business device, and the HP 705 G1 excels in this area. Equipped with advanced security features, including a fingerprint reader and TPM (Trusted Platform Module), it provides a secure environment for sensitive data. Additionally, HP's security software helps protect the device from malware and unauthorized access.

The HP 705 G1 is also designed for connectivity, featuring multiple ports, including USB, HDMI, and headphone jacks, facilitating easy connection to peripherals and external displays. Moreover, it supports Wi-Fi and Bluetooth, allowing for seamless networking and paired device connections.

Battery life is another important aspect of the HP 705 G1. The tablet offers impressive run times, ensuring that professionals can work throughout the day without needing to recharge frequently.

In conclusion, the HP 705 G1 is a well-rounded tablet that combines a lightweight design, strong performance, robust security features, and connectivity solutions. It is an excellent choice for mobile professionals seeking a reliable device that can adapt to their dynamic work environment. Whether in the office or on the move, the HP 705 G1 is designed to meet the demands of today’s workforce.