HP Pro 6305 manual Index

Page 228

Index

Symbols/Numerics

2.5-in drive adapter, spare part number 29, 39

A
access panel
MT removal 55
MT spare part number		55
SFF removal and replacement
100
SFF spare part number		100
access panel, locked	150
access panel, MT
spare part number	26, 33
access panel, SFF
spare part number	35, 43
adapter, DisplayPort to DVI
spare part number	28, 33,
37, 43

adapter, DisplayPort to HDMI spare part number 28, 32,

37, 42

adapter, DisplayPort to VGA spare part number 27, 32,

37, 42

antenna, spare part number 29,

39
audible codes		195
audio problems		163
B
Backup and Restore			208
battery
disposal	51
battery replacement			211
beep codes	195
bezel blank
spare part number 59, 104
booting options
Full Boot	187
Quick Boot		187
C
cable management			52

218 Index

cable pinouts
SATA data			52
card reader, spare part number
29, 39
cautions
AC power			45
cables		51
cooling fan			50
electrostatic discharge						45
keyboard cleaning					49
keyboard keys				49
CD-ROM or DVD problems						177
chasis types, illustrated					45
chassis fan, MT
spare part number					32
chassis fan, SFF
spare part number					43
chassis stand
spare part number					39
clamp lock, spare part number
29, 31, 39, 41
cleaning
computer			49
mouse		50
safety precautions					48
CMOS
backing up			199
clearing and resetting						200
computer
specifications				217
computer cleaning				49
country power cord set
requirements			215
Customer Support				146, 184
D
DIMMs. See memory
disassembly preparation
MT	54
SFF	99
DisplayPort cable
spare part number					28, 31,
38, 41
DMS-59 to dual DVI cable
spare part number					28, 31, 41

DMS-59 to dual VGA cable spare part number 27, 31,

37, 41 drives

MT cable connections 70 MT installation 70

MT locations 72

SFF cable connections 117 SFF installation 117

SFF locations 117

E

electrostatic discharge (ESD) 45 preventing damage 46

error

codes 187, 195 messages 187

eSATA port (expansion), spare part number 32, 43

eSATA port assembly, spare part number 29, 39

expansion card

MT installation 64 MT removal 64 SFF installation 109 SFF removal 109

expansion slot cover MT removal 65 SFF removal 110

external USB webcam, spare part

number 29, 39
F
f11 recovery 209
fan
MT spare part number		93
fan duct
SFF removal and replacement
132
SFF spare part number		132
fan duct, SFF
spare part number	38, 42
fan with guard, MT
spare part number	28

Image 228

Contents Maintenance and Service Guide Page About This Book IiiIv About This Book Table of contents Removal and Replacement Procedures Microtower MT Chassis Page Troubleshooting Without Diagnostics 146 MT Specifications 216 Contacting Customer Support 184SFF Specifications 217 Standard Configuration Features 1Microtower ConfigurationProduct Features Microtower MT Front Panel Components1Front Panel Components Small Form Factor SFF Front Panel Components Small Form Factor SFF Front Panel Components2Front Panel Components Microtower MT Rear Panel Components Rear Panel ComponentsSmall Form Factor SFF Rear Panel Components Small Form Factor SFF Rear Panel ComponentsSerial Number Location 6Microtower Serial Number and Product ID LocationActivating and customizing the software in Windows Activating the Windows operating systemDownloading Windows 7 updates Installing or upgrading device driversCustomizing the monitor display Downloading Windows 8 updates Click Settings Change PC SettingsComputer Setup F10 Utility Computer Setup F10 UtilitiesUsing Computer Setup F10 Utilities Computer Setup F10 UtilitiesComputer Setup-File Computer Setup F10 Utility2Computer Setup-File Computer Setup-Storage 3Computer Setup-StorageRemovable Media Boot Storage Options ESATA PortSata Emulation Max eSATA SpeedBoot Order Shortcut to Temporarily Override Boot OrderDPS Self-Test Computer Setup-Security 4Computer Setup-SecurityNetwork Boot Device SecurityUSB Security Slot SecurityMaster Boot Record Security System Security these options are hardware dependent Secure Boot DriveLock SecurityComputer Setup-Power 5Computer Setup-PowerComputer Setup-Advanced 6Computer Setup-Advanced for advanced usersOption Heading Power-On Options Bios Power-OnOnboard Devices Bus OptionsDevice Options Recovering the Configuration Settings VGA ConfigurationAMT Configuration Microtower MT chassis spare parts Computer major componentsMicrotower MT chassis spare parts Access panel Power supplyIllustrated parts catalog Cables Misc parts Fan duct assembly USB powered speakersESATA port assembly, PCI card Description Spare part number Hood sensorDrives Misc boardsSequential part number listing Spare part Description NumberIllustrated parts catalog Microtower MT chassis spare parts Illustrated parts catalog Small Form Factor SFF chassis spare parts Description Spare part number Front bezelDescription Spare part number Sata drive power cable Misc parts USB powered speakers not illustrated ESATA port assembly, PCI card not illustratedRubber feet Chassis standDescription Spare part number Hard drive Optical driveSequential part number listing Illustrated parts catalog Small Form Factor SFF chassis spare parts Illustrated parts catalog Electrostatic Discharge Information Generating StaticElectrostatic Discharge Information Relative Humidity Event 55% 40% 10%Preventing Electrostatic Damage to Equipment Personal Grounding Methods and EquipmentStatic Shielding Protection Levels Grounding the Work Area Recommended Materials and EquipmentMethod Voltage General Cleaning Safety Precautions Operating GuidelinesRoutine Care Cleaning the Computer Case Cleaning the KeyboardCleaning the Monitor Service Considerations Cleaning the MousePower Supply Fan Tools and Software RequirementsCables and Connectors Lithium Coin Cell BatteryHard Drives Sata Hard Drives Sata Hard Drive CablesSmart ATA Drives Cable ManagementHard Drive Capacities Removal and Replacement Procedures Microtower MT Chassis Preparation for DisassemblyComputer Access Panel Description Spare part number Access panel 646825-001Front Bezel Description Spare part number Front bezel 689377-001Front Bezel Security Page Bezel Blanks 5Removing a Bezel Blank Bezel BlanksMemory DIMMsDDR3-SDRAM DIMMs Populating Dimm Sockets Installing DIMMs Page Expansion Cards 8Removing an Expansion Slot Cover Expansion Cards Page Wlan module Remove the access panel Computer Access Panel on System Board Connector System Board Label Color Component System Board Connections1System Board Connections Drives Media Drive Positions 2Drive PositionsGuide Screw Device 15Disconnecting the Optical Drive Cables Drives Removing a 5.25-inch or 3.5-inch Drive from a Drive BayPage Installing a 5.25-inch or 3.5-inch Drive into a Drive Bay 19Sliding the Drives into the Drive CagePage Removing a Hard Drive from a Drive Bay Installing a Hard Drive into an Internal Drive Bay Page Removing and Replacing a Removable 3.5-inch Sata Hard Drive 29Removing the Thermal Sensor Drives Page Page Page Front Fan Assembly Description Spare part number Front fan assembly 585884-001Front I/O Assembly Description Spare part number Front I/O assembly 646827-001Power Switch/LED Assembly Page Heat sink Description Spare part number Heat sink 645326-001Processor Speaker Description Spare part number Speaker 645330-001Page Rear Chassis Fan Description Spare part number Rear chassis fan 643908-001Page Power Supply System Board Processor Processor on Wlan module Wlan module on Page Preparation for Disassembly Access Panel Description Spare part number Access panel 646815-001Description Spare part number Front bezel 687950-001 Front Bezel Security Page 5Removing a bezel blank Replace the front bezel 104 Memory Populating Dimm Sockets Installing DIMMs Page Expansion Card 8Removing an Expansion Slot Cover 110 Page Page Wlan module Page Black ESATA Adapter Cable Sata Drives Installing and Removing Drives 15Extra Guide Screw Locations Removing a 5.25-inch Drive from a Drive Bay Page Removing a 3.5-inch Drive from a Drive Bay 20Removing a 3.5-inch Drive Media Card Reader Shown 122 Installing a 3.5-inch Drive into a Drive Bay Page Page 27Installing Hard Drive Guide Screws 126 Removing and Replacing a Removable 3.5-inch Sata Hard Drive 30Removing the Thermal Sensor 128 Page Page Page Fan duct Description Spare part number Fan duct 636921-001Description Spare part number Front fan 645327-001 Page Hood Sensor Description Spare part number Hood sensor 638816-001Front I/O, Power Switch Assembly Remove the chassis fan Front Fan Assembly onPage Description Spare part number Speaker 636925-001 44Loosening the heat sink screws Heat sink Page Processor Power Supply Memory modules Memory on Expansion cards Expansion Card on Page Using the Small Form Factor Computer in a Tower Orientation Troubleshooting Without Diagnostics Safety and Comfort Before You Call for Technical SupportHelpful Hints Refer to Helpful Hints on page 147 in this guideSolving General Problems 148 Troubleshooting Without Diagnostics1Solving General Problems Computer date and time display is incorrect Cause Solution Cursor will not move using the arrow keys on the keypadCause Solution There is no sound or sound volume is too low Cause Solution150 Troubleshooting Without Diagnostics Cannot remove computer cover or access panel Cause SolutionPoor performance Cause Solution Go to Start All Programs AccessoriesGraphics subsystem Solving Power Problems 152 Troubleshooting Without Diagnostics2Solving Power Problems Power supply shuts down intermittently Cause SolutionSome models, is set to the appropriate voltage. Proper Solving Hard Drive Problems 154 Troubleshooting Without Diagnostics3Solving Hard Drive Problems Advanced Power-On Options Nonsystem disk/NTLDR missing message Cause SolutionStorage Boot Order list Computer will not boot from hard drive Cause SolutionSolving Media Card Reader Problems 156 Troubleshooting Without Diagnostics4Solving Media Card Reader Problems Device ConfigurationSolving Media Card Reader Problems 157 Can not write to the media card Cause SolutionSolving Display Problems 158 Troubleshooting Without Diagnostics5Solving Display Problems Blank screen no video Cause SolutionSelect Adjust screen resolution List, then under Appearance and Personalization160 Troubleshooting Without Diagnostics Dim characters Cause SolutionImage is not centered Cause Solution Select ImageControl/ Horizontal Position or Vertical162 Troubleshooting Without Diagnostics Out of Range displays on screen Cause SolutionSolving Audio Problems 6Solving Audio ProblemsCertain typed symbols do not appear correct Cause Solution Sound cuts in and out Cause Solution164 Troubleshooting Without Diagnostics Device Security System AudioAdvanced Device Options Internal Speaker Control Panel, and then select Device ManagerSolving Printer Problems Line-in jack is not functioning properly Cause SolutionControl Panel , and then select Device Manager Solving Keyboard and Mouse Problems 7Solving Printer ProblemsPrinter will not turn on Cause Solution Printer prints garbled information Cause SolutionSolving Keyboard and Mouse Problems 167 8Solving Keyboard Problems168 Troubleshooting Without Diagnostics 9Solving Mouse ProblemsSolving Hardware Installation Problems Solving Hardware Installation Problems 16910Solving Hardware Installation Problems Security USB Security170 Troubleshooting Without Diagnostics Computer will not start Cause SolutionSolving Network Problems 11Solving Network ProblemsWake-on-LAN feature is not functioning Cause Solution 172 Troubleshooting Without Diagnostics Network status link light never flashes Cause Solution Diagnostics reports a failure Cause Solution174 Troubleshooting Without Diagnostics New network card will not boot Cause SolutionSolving Memory Problems 12Solving Memory ProblemsOut of memory error Cause Solution Solving Processor Problems 176 Troubleshooting Without Diagnostics13Solving Processor Problems Solving CD-ROM and DVD Problems 14Solving CD-ROM and DVD ProblemsSecurity Network Boot Storage Boot Order178 Troubleshooting Without Diagnostics Movie will not play in the DVD drive Cause SolutionCannot eject compact disc tray-load unit Cause Solution Solving USB Flash Drive Problems 15Solving USB Flash Drive ProblemsSolving Front Panel Component Problems 180 Troubleshooting Without DiagnosticsUSB flash drive not found identified Cause Solution System will not boot from USB flash drive Cause SolutionSolving Internet Access Problems Solving Internet Access Problems 181Unable to connect to the Internet Cause Solution Solving Software Problems See the Worldwide Limited Warranty for terms and conditions Contacting Customer Support Why run HP PC Hardware Diagnostics Uefi How to access and run HP PC Hardware Diagnostics UefiDownloading HP PC Hardware Diagnostics to a USB device Post Numeric Codes and Text Messages Post Numeric Codes and Text Messages1Numeric Codes and Text Messages Control panel message Description Recommended actionPost Error Messages ROM Download to Disable toDevice Options NIC PXE Option DevicesPost Numeric Codes and Text Messages Display Adapter Failure Graphics display controller Under Storage DPS Self-test Control panel message Description Bios System Bios and ME firmware 2Diagnostic Front Panel LEDs and Audible Codes Device at a time and repeat this procedure Activity Beeps Possible Cause Recommended ActionActivity Beeps Possible Cause Install a TXT capable processor Resetting the Password Jumper CmosClearing and Resetting the Cmos Cmos button Page Restoring and recovering in Windows System RestoreSystem Recovery System Recovery when Windows is responding System Recovery when Windows is not responding Creating recovery media Backup and recovery in Windows Using recovery mediaPerforming a system recovery Backing up your informationUsing the Windows recovery tools Follow the on-screen instructionsUsing Windows 8 operating system media purchased separately Battery Replacement Lift the battery out of its holder Figure A-2Removing and Replacing a Coin Cell Battery TypeType Japanese Power Cord Requirements General RequirementsCountry-Specific Requirements Country-Specific Requirements 215Country Accrediting Agency MT Specifications Appendix C SpecificationsTable C-1Specifications SFF Specifications SFF SpecificationsTable C-2Specifications Rated Input CurrentIndex Installing SFF Resetting Number Torx T-15 screwdriver SataSFF

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