HP Pro 6305 manual Sff

Page 230

mouse

 

 

 

cleaning

50

 

 

mouse problems

166

 

mouse, spare part number

29,

39

 

 

 

MT

 

 

 

access panel, spare part

 

number

26, 33

 

disassembly preparation

54

fan with guard, spare part

number

28

 

 

fan, spare part number

32

fan/baffle assembly removal

and replacement 85

 

front bezel, spare part

 

number

25, 33

 

front I/O assembly, spare part

number

27, 33

 

front USB panel removal and

replacement

86

 

heat sink removal and

 

replacement

89

 

heat sink, spare part number 28, 32

power supply removal and replacement 95

power supply, spare part number 26, 32

power switch/LED assembly removal and replacement 87

power switch/LED assembly, spare part number 27, 33 preparation for disassembly

54

processor removal and replacement 90

rear chassis fan removal and replacement 93

SATA hard drive cable, spare part number 27, 33

SATA optical drive cable, spare part number 27, 33

speaker removal and replacement 91

speaker, spare part number 29, 32

system board removal and replacement 96

system board, spare part number 26, 34

N

network problems 171 numeric error codes 187

O

operating guidelines 48

optical drive

 

 

 

 

MT installation

75

 

MT removal

73

 

SFF installation

119

SFF removal

119

 

spare part numbers

30, 33,

40, 43

 

 

 

 

optical drive problems

177

overheating, prevention

48

P

 

 

 

 

password

 

 

 

 

clearing

199

 

 

power-on

199

 

 

setup 199

 

 

 

POST error messages

187

power cord set requirements

country specific

215

power problems

152

 

power supply

 

 

 

 

fan 50

MT removal and replacement

95

 

MT spare part number

95

operating voltage range

216,

217

SFF removal and replacement

142

 

power supply, MT

 

spare part number

26, 32

power supply, SFF

 

spare part number

35, 42

power switch/LED assembly MT removal and replacement

87

MT spare part number 87 power switch/LED assembly, MT

spare part number

27, 33

power-on password

199

printer port (expansion), spare part number 32, 42

printer port, PCI card spare part number 39

printer port, spare part number 29

printer problems 165 problems

audio 163 CD-ROM or DVD 177 flash drive 179 front panel 180 general 148

hard drive 154 hardware installation 169 Internet access 181 keyboard 166

Media Card Reader 156 memory 175

monitor 158 mouse 166 network 171 power 152 printer 165 processor 176 software 182

processor

MT removal and replacement 90

SFF removal and replacement

141

 

spare part number

26, 34,

36, 43

 

processor problems

176

product ID locations

6

R

rear chassis fan

MT removal and replacement

93

 

 

 

 

MT spare part number

93

rear panel components

 

MT

4

 

 

 

SFF

5

 

 

 

recovery partition

209

 

removal and replacement

 

MT fan/baffle assembly

85

MT front USB panel

86

MT heat sink

89

 

 

MT power supply

95

 

MT power switch/LED

 

assembly 87

 

 

MT processor

90

 

 

MT rear chassis fan

93

220 Index

Page 229 Page 231
Image 230
Page 229 Page 231
Contents Maintenance and Service Guide Page About This Book IiiIv About This Book Table of contents Removal and Replacement Procedures Microtower MT Chassis Page Troubleshooting Without Diagnostics 146 MT Specifications 216 Contacting Customer Support 184SFF Specifications 217 Standard Configuration Features 1Microtower Configuration1Front Panel Components Product FeaturesMicrotower MT Front Panel Components 2Front Panel Components Small Form Factor SFF Front Panel ComponentsSmall Form Factor SFF Front Panel Components Microtower MT Rear Panel Components Rear Panel ComponentsSmall Form Factor SFF Rear Panel Components Small Form Factor SFF Rear Panel ComponentsSerial Number Location 6Microtower Serial Number and Product ID LocationActivating and customizing the software in Windows Activating the Windows operating systemCustomizing the monitor display Downloading Windows 7 updatesInstalling or upgrading device drivers Downloading Windows 8 updates Click Settings Change PC SettingsComputer Setup F10 Utility Computer Setup F10 UtilitiesUsing Computer Setup F10 Utilities Computer Setup F10 Utilities2Computer Setup-File Computer Setup-FileComputer Setup F10 Utility Computer Setup-Storage 3Computer Setup-StorageSata Emulation Removable Media BootStorage Options ESATA Port Max eSATA SpeedDPS Self-Test Boot OrderShortcut to Temporarily Override Boot Order Computer Setup-Security 4Computer Setup-SecurityUSB Security Network BootDevice Security Slot SecurityMaster Boot Record Security System Security these options are hardware dependent Secure Boot DriveLock SecurityComputer Setup-Power 5Computer Setup-PowerOption Heading Power-On Options Computer Setup-Advanced6Computer Setup-Advanced for advanced users Bios Power-OnDevice Options Onboard DevicesBus Options AMT Configuration Recovering the Configuration SettingsVGA Configuration Microtower MT chassis spare parts Microtower MT chassis spare partsComputer major components Illustrated parts catalog Access panelPower supply Cables Misc parts ESATA port assembly, PCI card Fan duct assemblyUSB powered speakers Description Spare part number Hood sensorDrives Misc boardsSequential part number listing Spare part Description NumberIllustrated parts catalog Microtower MT chassis spare parts Illustrated parts catalog Small Form Factor SFF chassis spare parts Description Spare part number Front bezelDescription Spare part number Sata drive power cable Misc parts Rubber feet USB powered speakers not illustratedESATA port assembly, PCI card not illustrated Chassis standDescription Spare part number Hard drive Optical driveSequential part number listing Illustrated parts catalog Small Form Factor SFF chassis spare parts Illustrated parts catalog Electrostatic Discharge Information Electrostatic Discharge InformationGenerating Static Relative Humidity Event 55% 40% 10%Static Shielding Protection Levels Preventing Electrostatic Damage to EquipmentPersonal Grounding Methods and Equipment Method Voltage Grounding the Work AreaRecommended Materials and Equipment Routine Care General Cleaning Safety PrecautionsOperating Guidelines Cleaning the Monitor Cleaning the Computer CaseCleaning the Keyboard Power Supply Fan Service ConsiderationsCleaning the Mouse Tools and Software RequirementsHard Drives Cables and ConnectorsLithium Coin Cell Battery Smart ATA Drives Sata Hard DrivesSata Hard Drive Cables Cable ManagementHard Drive Capacities Removal and Replacement Procedures Microtower MT Chassis Preparation for DisassemblyComputer Access Panel Description Spare part number Access panel 646825-001Front Bezel Description Spare part number Front bezel 689377-001Front Bezel Security Page Bezel Blanks 5Removing a Bezel Blank Bezel BlanksDDR3-SDRAM DIMMs MemoryDIMMs Populating Dimm Sockets Installing DIMMs Page Expansion Cards 8Removing an Expansion Slot Cover Expansion Cards Page Wlan module Remove the access panel Computer Access Panel on 1System Board Connections System Board Connector System Board Label Color ComponentSystem Board Connections Drives Media Guide Screw Device Drive Positions2Drive Positions 15Disconnecting the Optical Drive Cables Drives Removing a 5.25-inch or 3.5-inch Drive from a Drive BayPage Installing a 5.25-inch or 3.5-inch Drive into a Drive Bay 19Sliding the Drives into the Drive CagePage Removing a Hard Drive from a Drive Bay Installing a Hard Drive into an Internal Drive Bay Page Removing and Replacing a Removable 3.5-inch Sata Hard Drive 29Removing the Thermal Sensor Drives Page Page Page Front Fan Assembly Description Spare part number Front fan assembly 585884-001Front I/O Assembly Description Spare part number Front I/O assembly 646827-001Power Switch/LED Assembly Page Heat sink Description Spare part number Heat sink 645326-001Processor Speaker Description Spare part number Speaker 645330-001Page Rear Chassis Fan Description Spare part number Rear chassis fan 643908-001Page Power Supply System Board Processor Processor on Wlan module Wlan module on Page Preparation for Disassembly Access Panel Description Spare part number Access panel 646815-001Description Spare part number Front bezel 687950-001 Front Bezel Security Page 5Removing a bezel blank Replace the front bezel 104 Memory Populating Dimm Sockets Installing DIMMs Page Expansion Card 8Removing an Expansion Slot Cover 110 Page Page Wlan module Page Black ESATA Adapter Cable Sata Drives Installing and Removing Drives 15Extra Guide Screw Locations Removing a 5.25-inch Drive from a Drive Bay Page Removing a 3.5-inch Drive from a Drive Bay 20Removing a 3.5-inch Drive Media Card Reader Shown 122 Installing a 3.5-inch Drive into a Drive Bay Page Page 27Installing Hard Drive Guide Screws 126 Removing and Replacing a Removable 3.5-inch Sata Hard Drive 30Removing the Thermal Sensor 128 Page Page Page Fan duct Description Spare part number Fan duct 636921-001Description Spare part number Front fan 645327-001 Page Hood Sensor Description Spare part number Hood sensor 638816-001Front I/O, Power Switch Assembly Remove the chassis fan Front Fan Assembly onPage Description Spare part number Speaker 636925-001 44Loosening the heat sink screws Heat sink Page Processor Power Supply Memory modules Memory on Expansion cards Expansion Card on Page Using the Small Form Factor Computer in a Tower Orientation Troubleshooting Without Diagnostics Safety and Comfort Before You Call for Technical SupportHelpful Hints Refer to Helpful Hints on page 147 in this guide1Solving General Problems Solving General Problems148 Troubleshooting Without Diagnostics Cause Solution Computer date and time display is incorrect Cause SolutionCursor will not move using the arrow keys on the keypad There is no sound or sound volume is too low Cause SolutionPoor performance Cause Solution 150 Troubleshooting Without DiagnosticsCannot remove computer cover or access panel Cause Solution Go to Start All Programs AccessoriesGraphics subsystem 2Solving Power Problems Solving Power Problems152 Troubleshooting Without Diagnostics Power supply shuts down intermittently Cause SolutionSome models, is set to the appropriate voltage. Proper 3Solving Hard Drive Problems Solving Hard Drive Problems154 Troubleshooting Without Diagnostics Storage Boot Order list Advanced Power-On OptionsNonsystem disk/NTLDR missing message Cause Solution Computer will not boot from hard drive Cause Solution4Solving Media Card Reader Problems Solving Media Card Reader Problems156 Troubleshooting Without Diagnostics Device ConfigurationSolving Media Card Reader Problems 157 Can not write to the media card Cause Solution5Solving Display Problems Solving Display Problems158 Troubleshooting Without Diagnostics Blank screen no video Cause SolutionSelect Adjust screen resolution List, then under Appearance and Personalization160 Troubleshooting Without Diagnostics Dim characters Cause SolutionImage is not centered Cause Solution Select ImageControl/ Horizontal Position or Vertical162 Troubleshooting Without Diagnostics Out of Range displays on screen Cause SolutionCertain typed symbols do not appear correct Cause Solution Solving Audio Problems6Solving Audio Problems Sound cuts in and out Cause SolutionAdvanced Device Options Internal Speaker 164 Troubleshooting Without DiagnosticsDevice Security System Audio Control Panel, and then select Device ManagerControl Panel , and then select Device Manager Solving Printer ProblemsLine-in jack is not functioning properly Cause Solution Printer will not turn on Cause Solution Solving Keyboard and Mouse Problems7Solving Printer Problems Printer prints garbled information Cause SolutionSolving Keyboard and Mouse Problems 167 8Solving Keyboard Problems168 Troubleshooting Without Diagnostics 9Solving Mouse Problems10Solving Hardware Installation Problems Solving Hardware Installation ProblemsSolving Hardware Installation Problems 169 Security USB Security170 Troubleshooting Without Diagnostics Computer will not start Cause SolutionWake-on-LAN feature is not functioning Cause Solution Solving Network Problems11Solving Network Problems 172 Troubleshooting Without Diagnostics Network status link light never flashes Cause Solution Diagnostics reports a failure Cause Solution174 Troubleshooting Without Diagnostics New network card will not boot Cause SolutionOut of memory error Cause Solution Solving Memory Problems12Solving Memory Problems 13Solving Processor Problems Solving Processor Problems176 Troubleshooting Without Diagnostics Security Network Boot Solving CD-ROM and DVD Problems14Solving CD-ROM and DVD Problems Storage Boot OrderCannot eject compact disc tray-load unit Cause Solution 178 Troubleshooting Without DiagnosticsMovie will not play in the DVD drive Cause Solution Solving USB Flash Drive Problems 15Solving USB Flash Drive ProblemsUSB flash drive not found identified Cause Solution Solving Front Panel Component Problems180 Troubleshooting Without Diagnostics System will not boot from USB flash drive Cause SolutionUnable to connect to the Internet Cause Solution Solving Internet Access ProblemsSolving Internet Access Problems 181 Solving Software Problems See the Worldwide Limited Warranty for terms and conditions Contacting Customer Support Why run HP PC Hardware Diagnostics Uefi How to access and run HP PC Hardware Diagnostics UefiDownloading HP PC Hardware Diagnostics to a USB device 1Numeric Codes and Text Messages Post Numeric Codes and Text MessagesPost Numeric Codes and Text Messages Control panel message Description Recommended actionDevice Options NIC PXE Option Post Error MessagesROM Download to Disable to DevicesPost Numeric Codes and Text Messages Display Adapter Failure Graphics display controller Under Storage DPS Self-test Control panel message Description Bios System Bios and ME firmware 2Diagnostic Front Panel LEDs and Audible Codes Device at a time and repeat this procedure Activity Beeps Possible Cause Recommended ActionActivity Beeps Possible Cause Install a TXT capable processor Resetting the Password Jumper CmosClearing and Resetting the Cmos Cmos button Page System Recovery Restoring and recovering in WindowsSystem Restore System Recovery when Windows is responding System Recovery when Windows is not responding Creating recovery media Backup and recovery in Windows Using recovery mediaPerforming a system recovery Backing up your informationUsing the Windows recovery tools Follow the on-screen instructionsUsing Windows 8 operating system media purchased separately Battery Replacement Lift the battery out of its holder Figure A-2Removing and Replacing a Coin Cell Battery TypeType Japanese Power Cord Requirements General RequirementsCountry Accrediting Agency Country-Specific RequirementsCountry-Specific Requirements 215 Table C-1Specifications MT SpecificationsAppendix C Specifications Table C-2Specifications SFF SpecificationsSFF Specifications Rated Input CurrentIndex Installing SFF Resetting Number Torx T-15 screwdriver SataSFF
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