HP SR5502FH, SR5556AP, SR5501P manual Playing DVDs, Troubleshooting poor playback when playing DVDs

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Playing DVDs

The computer must have a DVD drive to play DVD movies. Some computer models include

aDVD drive that can also play Blu-ray DVDs (BD) and High-Definition DVDs (HD DVD). To play a DVD, you must have a DVD drive:

1Insert the DVD into the DVD drive.

2When the DVD dialog window opens, choose the program you want to use from the list. You may have to scroll down in the window to see all available programs.

Or

If the dialog window does not appear, click the Windows Start Button on the taskbar, click All Programs, and then click HP DVD Play or DVD Play BD/HD, or Power Cinema depending on the type of DVD drive and computer model that you have.

3Use the controls in the DVD program to play the DVD.

4To reduce the DVD Play window, double-click anywhere in the window. To return the display to full-size, double-click anywhere in the window again.

Troubleshooting poor playback when playing DVDs

If you experience poor playback, such as skipping, when playing DVDs with DVD Play or Power Cinema, try the following solutions in the order listed:

1Change the resolution of the display until the issue is resolved.

a Click the Windows Start Button on the taskbar, click Control Panel, and then, under Appearance and Personalization, click Adjust screen resolution.

b Move the Resolution slider to a slightly lower resolution, and then click Apply. c Click Yes.

d Try playing the DVD again. If the playback is still poor, repeat steps a to d until a better display resolution is found.

2Try reducing the size of the playback window.

NOTE: Having a higher-end computer graphics (video) card and increasing computer memory may also improve DVD playback.

124Getting Started (features vary by model)

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Contents Getting Started USA Table of Contents Connecting Speakers or Microphone Getting HelpTurning On the Computer for the First Time Using the Keyboard Using the MouseConfiguring Speaker and Sound Options Introducing Your Computer SoftwareUsing CD and DVD Media Drives 101 Using the Memory Card Reader 109Managing Files Creating Movies by Using muvee autoProducer 139 Playing CDs, DVDs, or VCDs 123Creating Audio and Data Discs 129 Index 155Setting Up the Computer Using surge protectionPutting the Computer Together Placing the computer in the proper locationConnecting to the computer Connector Icon/Label Description and functionConnector Icon/Label Description and function Connecting a Digital Camera Photo or Video Setting Up the Computer Connecting Other Devices Storing Documentation and Recovery DiscsAdjusting the Monitor Adjusting the screen resolution by using VistaClick Display Settings Setting Up a Local Area Network Setting Up a Wired Ethernet Connection Integrated Wireless DevicesConnecting the Wireless LAN Device Checking the wireless LAN device installationSelect models only Using wireless security features Connecting a Modem Connecting Speakers or Microphone Sound Connector TypesSound connector Illustration Type IllustrationsSound connector Type 3 Type 6 Type S Description Connecting a Microphone Speaker Configurations Name Speaker system SeeConnecting 2/2.1 Two speakers and a subwoofer audio speakers Speaker typesConnecting 4.1 Four speakers and a subwoofer audio speakers Connecting 5.1 Five speakers and a subwoofer audio speakers Connecting Speakers or Microphone Connecting 7.1 Seven speakers and a subwoofer audio speakers Connecting your home stereo system optional Color DescriptionHome stereo installation Computer to 2.1 multichannel audio system connectionHome audio installation Home audio installation procedureComputer to 5.1 multichannel audio system connection Getting Started features vary by model Computer to 7.1 multichannel audio system connection Home audio installation procedure Connecting digital audio Connecting Headphones Using a 2.1 speaker system with headphonesUsing a 5.1 to 7.1 speaker system with headphones Connecting the speakers Connector DescriptionConnecting the FlexiJack connector Getting Help Finding Onscreen GuidesFinding Guides on the Web Click All Programs Click User GuidesUsing the Onscreen Help and Support Center Using the PC Help & Tools FolderUsing the hardware diagnostic tools Click All Programs Click PC Help & ToolsUsing HP Total Care Advisor Software Click All Programs Click HP Total Care AdvisorGetting Started features vary by model Turning On the Computer for the First Time Using Shut Down Turning Off the ComputerClick Shut Down Using Lock Using Sleep modeUsing Hibernate mode Automatic Sleep, Hibernate, or Away mode Restarting the ComputerConnecting to the Internet Click Online Services and then click Easy Internet ServicesUsing the Computer with Safety and Comfort Setting Up User AccountsComputer risk Security feature Protecting the ComputerUsing passwords Using antivirus software Password FunctionUsing firewall software Installing critical security updates Guidelines for Installing Software and Hardware Devices Click Recover factory settingsClick Help and Support Using the Keyboard Identifying Keyboard FeaturesAlphanumeric keys Function keys Edit keysArrow keys Numeric keysKeyboard indicators Special keyboard buttonsIcon Name Description Icon Feature Description Identifying Special Keyboard ButtonsCompaq Icon Feature Description Media control or playback buttons Icon Label DescriptionKeyboard Shortcuts Customizing the keyboard buttonsClick Control Panel Click KeyboardWireless Mouse and Keyboard Troubleshooting Synchronizing a wireless mouse and keyboardGetting Started features vary by model Using the Mouse Using the Mouse Buttons ScrollingChanging Mouse Settings Switching mouse button functionsAutoscrolling PanningChanging mouse pointer speed Changing the double-click speedTurning on the ClickLock option Click the Pointer Options tabChanging the scroll wheel speed Getting Started features vary by model Configuring Speaker and Sound Options Adjusting speaker volume Configuring audio output Adjusting microphone volumeSelecting a microphone Configuring the audio card software Configuring the FlexiJack connector Sound Blaster X-Fi configuration modesUsing Audio Creation Mode Using Entertainment ModeConfiguring speakers with Realtek HD Audio Manager Using Game ModeClick the Speaker Configuration tab More informationRealtek HD Audio Manager control screens Getting Started features vary by model Click Digital In tab, and then select Set Default Device Retasking front panel audio connectors Configuring multistreaming audio Audio output overviewAudio input overview When to use multistreaming audio Setting up multistreaming audioExample 1 For online gaming Type 6 connectors only Selecting recording devicesExample 2 For digital home entertainment Resolving sound issues Using the Desktop Introducing Your Computer SoftwareLearning More About Software Using the Windows Start Button Menu Using the All Programs menuRemoving desktop icons Retrieving desktop iconsUsing the Control Panel Organizing the All Programs listFeature Name Description Resizing WindowsWorking with Digital Images About the InternetUsing a Browser Searching the InternetRestricting Internet content Click Internet ExplorerUsing the Norton Internet Security Antivirus Software Manually running a scanClick the Norton Internet Security tab Click Run a ScanSetting a Full System Scan time Setting up a Custom Scan timeClick Configure a Scan Click Schedule Full System Scan Click Configure a Scan Click Manage Custom ScansUsing Windows Mail Using the e-mail program provided by your ISPSending and Receiving E-Mail Click All Programs Click Windows MailSoftware Quick Reference Table With this program You canCyberLink PowerDirector select models only With this program You can Getting Started features vary by model Managing Files Organizing Files with FoldersCreating Folders Moving FilesFinding Files Renaming Files Deleting FilesRetrieving Files from the Recycle Bin Copying FilesUsing a Printer Using CD and DVD Media Drives Using the CD and DVD DrivesBlu-ray Allows you to Handling CDs and DVDs Inserting and removing CDs and DVDsUsing CD and DVD Media Drives Compatibility Information Disc Features and Compatibility Table Optical Drive Quick Reference Table CD-ROM CD-RW ROM RAM DVD-RW/-R DVD+RW/+RUsing Blu-ray and HD Disc Drives Getting Started features vary by model Using the Memory Card Reader Media Insertion Guide Slot memory card reader select models onlySlot reader Card Insert the media LocationMiniSD MMC PlusSlot reader Card Insert the media Location Understanding the Activity Light Formatting a Memory CardTroubleshooting the Memory Card Reader Using the HP Personal Media Drive and HP Pocket Media Drive Connecting the Drive Inserting the Drive into an HP Drive BayConnecting the Drive to a Computer Without a Drive Bay HP Media Drive frontsLocating the Drive and Assigning a Drive Letter Click ComputerUsing the Drive Transferring files to another computer manuallyDisconnecting the Drive Troubleshooting the HP Media Drive Microsoft updates Drive does not appear on my computerWrite Cache Enable does not stay enabled Data transfer rate seems slow with my USB 2.0 adapter cardAdministrator privilege for installing software Playing CDs, DVDs, or VCDs Playing Music CDsPlaying CDs with Windows Media Player Troubleshooting poor playback when playing DVDs Playing DVDsUsing country/region codes Playing DVDs with Windows Media PlayerGetting Started features vary by model Playing CDs, DVDs, or VCDs Playing Video CDs VCDs Playing video CDs VCDs with Windows Media PlayerCreating Audio and Data Discs Erasing Rewritable Discs Before Recording Working with Audio CDsAudio CD tips Before you begin creating discs Creating audio CDsCreating video discs Copying a disc using two disc drives Copying a disc using one disc driveCopying a disc Creating data discs Making a disc label using LightScribe Technology What is LightScribe?Making a LightScribe label by using CyberLink LabelPrint LightScribe requirementsMaking a paper disc label Under Select the label’s layout and backgroundBack of Front Cover paper insert label Creating Movies by Using muvee autoProducer Basic steps for making a movieGetting Started features vary by model Using muvee autoProducer Getting startedButton Enables you to See Get Video from CameraAdd Video Add PicturesCapturing video from a digital video camera Capturing live video from a DV cameraCapturing pictures from a DV camera Adding videos Capturing recorded video from a DV cameraClick Media Screen Creating Movies by Using muvee autoProducer Adding pictures Changing the settings Adding musicSelecting the style Response to music Cutting rate Film color Making the movie Previewing the movieModifying the movie Saving the movie project Recording the movie project to discClick Play muvees Click Burn Now Upgrading muvee autoProducer Supported muvee autoProducer output file typesGetting Started features vary by model Index Headphones using Multichannel audio connecting Part number
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