If you require an HP representative to handle all component replacements, support uplift contracts are available at additional cost.
Pick Up and Return Warranty Service
Your HP Limited Warranty may include a pick up and return warranty service. Under the terms of pick up and return service, HP will pick up the defective unit from your location, repair it and return it back to your location. HP will incur all repair, logistics and insurance costs in this process.
Carry-In Warranty Service
Under the terms of
Limited Warranty Transfer to Another Country/Region
Under the HP Global Limited Warranty program, products may be purchased in one country/region and transferred to another country/region, where HP has a service presence for that product, without voiding the warranty. Warranty terms, service availability, and service response times may vary from country/region to country/region. Also, standard warranty service response time is subject to change due to local parts availability. A customer may be required to provide product specific information, in accordance with the HP Global Warranty Notification process, prior to moving the products. The required information ensures that HP is prepared to provide the required level of warranty service in the destination country/region and that the product is designed to work in the destination country/region. When the product has been transferred to another country/region it will be entitled to the same warranty as if the product had been purchased in the country/region to which it has been transferred.
Contact HP, your local HP authorized reseller, or refer to the Web site at: http://www.hp.com/support to begin the HP Global Warranty Notification process prior to transferring HP Products to another country/region.
HP is not responsible for any tariffs or duties that may be incurred in transferring the products. Transfer of the products may be covered by export controls issued by the United States or other governments.
Service Upgrades
HP has a range of additional support and service coverage for your product that can be purchased locally. However, some support and related products may not be available in all countries/regions. For information on availability of service upgrades and the cost for these service upgrades, refer to the HP Web site at: http://www.hp.com/support
Options and Software Limited Warranties
The Limited Warranty terms and conditions for most HP- branded options (HP Options) are as set forth in the Limited Warranty applicable to the HP Option and are included in the HP Option product packaging. If your HP Option is installed in an HP Hardware Product, HP may provide warranty service for either the period specified in the warranty documents (HP Option Limited Warranty Period) that shipped with the HP Option or for the remaining warranty period of the HP Hardware Product in which the HP Option is being installed, whichever period is the longer, but not to exceed three (3) years from the date you purchased the HP Option. The HP Option Limited Warranty Period starts from the date of purchase from HP or an HP authorized reseller. Your dated sales or delivery receipt, showing the date of purchase of the HP Option, is your warranty start date. See your HP Option Limited Warranty for more details.
EXCEPT AS PROVIDED IN THE APPLICABLE SOFTWARE
HP’s only warranty obligations with respect to software distributed by HP under the HP brand name are set forth in the applicable
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