Your documentation is on your PC. Click the documentation icon on your desktop, or click
Start, All Programs, and click Documentation.
System Recovery and Application Recovery information included in this guide.
Warranty and
Support Guide
1 Year Parts and Labor
1 Year Technical Telephone Support
24 Hours a Day, 7 Days a Week
IMPORTANT NOTE
If you experience a problem with your new Presario, DO NOT RETURN YOUR COMPUTER TO YOUR RETAILER. At Compaq, we take pride in our ability to service your needs. We are available 24 hours a day, 7 days a week. We have specialists available to help you with your technical support questions as they arise via the Customer Care Web site or phone (see Contact Numbers chart within this document). As our valued customer, we want to make sure that your support needs are met and any issues resolved as quickly as possible.
This document includes warranty information for the United States, Canada, and the Caribbean.
The information in this document is subject to change without notice.
Before contacting Total Care, it’s important to have the following information handy. Please take a moment to write down your product information for future reference.
Model Number: __________________________________________________________________
Serial Number: ___________________________________________________________________
Purchase Date: ___________________________________________________________________
System or Product Number: ________________________________________________________